When we arrived we received a friendly welcome, information was given about how to use the hotel WiFi which worked well. Parking was offsite nearby and free, it was confirmed that breakfast was not included but available for additional payment.

Everything was fine, hotel facility is excellent, dont know why the reviews are so harsh. Parking is on the street, which is safe.

Everything was fine, hotel facility is excellent, don't know why the reviews are so harsh. Parking is on the street, which is safe.

Enjoyed staying at this amazing hotel - great location in the old Plovdiv town

Great location, very quirky but nice continental breakfast and plenty of it,

Great location, very quirky but nice 👍 continental breakfast and plenty of it,

This is a small boutique hotel in the heart of Plovdiv's old town, within walking distance to all the major tourist sights. The room was comfortable and decorated in a traditional style. The TV only had Bulgarian programming, but I guess we were not in Plovdiv to watch TV. All in all, a comfortable stay right in the middle of everything.

This is a small boutique hotel in the heart of Plovdivs old town, within walking distance to all the major tourist sights. The room was comfortable and decorated in a traditional style. The TV only had Bulgarian programming, but I guess we were not in Plovdiv to watch TV. All in all, a comfortable stay right in the middle of everything.

I drove to the hotel from Sofia.It was not easy to locate and without my phone impossible. On arrival I parked my car directly outside and having found the owner was directed where to park and because I had asked him to clarify where exactly again he lost his temper and became animated. I was left feeling shocked especially as I had just driven all the way from Sofia airport. In his frustration he demanded he park the car. In order to keep the peace I allowed him to do so. I was more than able to do this! Sadly matters did not stop there. The owner requested my passport and whilst looking for it I inadvertently placed my handbag on his desk. He took immediate offence and told me with a raised voice to remove it. I removed my bag immediately and apologised. That did not seem to make any difference. At this point I was extremely upset but said nothing.He then asked if I was paying in cash or by card. I said card and expected it be taken for security. However, he immediately took payment in the local currency for the 3 nights in full which was slightly more than was quoted by Expedia. I did not say anything. I continued to remain upset.I avoided him whilst I stayed the 3 nights.Breakfast was bizarre. I was asked what time I wanted breakfast which was fine but not asked what I did not eat such as no pork and no beef. I would have expected that as what we were given to eat was chosen for us and placed on a table which had been chosen for us to sit at!

I drove to the hotel from Sofia. It was not easy to locate and without my phone impossible. On arrival I parked my car directly outside and having found the owner was directed where to park and because I had asked him to clarify where exactly again he lost his temper and became animated. I was left feeling shocked especially as I had just driven all the way from Sofia airport. In his frustration he demanded he park the car. In order to keep the peace I allowed him to do so. I was more than able to do this! Sadly matters did not stop there. The owner requested my passport and whilst looking for it I inadvertently placed my handbag on his desk. He took immediate offence and told me with a raised voice to remove it. I removed my bag immediately and apologised. That did not seem to make any difference. At this point I was extremely upset but said nothing. He then asked if I was paying in cash or by card. I said card and expected it be taken for security. However, he immediately took payment in the local currency for the 3 nights in full which was slightly more than was quoted by Expedia. I did not say anything. I continued to remain upset. I avoided him whilst I stayed the 3 nights. Breakfast was bizarre. I was asked what time I wanted breakfast which was fine but not asked what I did not eat such as no pork and no beef. I would have expected that as what we were given to eat was chosen for us and placed on a table which had been chosen for us to sit at!

The location in the middle of the Old Town is ideal. The rooms, service and food were superb. The proprietor and staff were extremely helpful and our stay at a competitive price represented outstanding value for money. We strongly recommend this hotel and would definitely stay their again

This is a very nice boutique hotel right beside Kapana district.

This is a very nice boutique hotel right beside Kapana district.

Nice stay, in the old city, nice view, I recommend!

Great location but the most unfriendly management I have encountered for a long time.

What a great place! I loved it. Boris was a delight. The location is perfect for walking around the old town.

Great location. Great city panorama. Great atmosphere.

Everything was really great. The only surprise was to find out that the room we booked did not have windows. Apart from that, it was an elegant and comfortable room, and everything was perfect.

This is one of the most interesting places I have experienced, in terms of location, facility and style of management. It is located in the old town area, harder to reach, but convenient to visit points of interest in the old town. The building/room structure and breakfast setting are very formal, generally with very good quality, but accessaries such as area rugs appear old.I thought it could be much more attractive if more modern management styles are adopted. Here are a couple items that I found quite different from most places I have stayed: (1) no water, water boiler, and coffee/tea packs were available in the room and I was not informed where I could find them if needed; (2) the setting of breakfast was very formal and nice (with tablecloth) with a very limited number of items (and quantity) served on the table, including a glass of water and a small cup of coffee/expresso. When I asked for more, additional glass of water was provided but was told additional charge would be imposed for addition cup of coffee. Interestingly, I noted that the manager on duty was enjoying cup after cup!

This is one of the most interesting places I have experienced, in terms of location, facility and style of management. It is located in the old town area, harder to reach, but convenient to visit points of interest in the old town. The building/room structure and breakfast setting are very formal, generally with very good quality, but accessaries such as area rugs appear old. I thought it could be much more attractive if more modern management styles are adopted. Here are a couple items that I found quite different from most places I have stayed: (1) no water, water boiler, and coffee/tea packs were available in the room and I was not informed where I could find them if needed; (2) the setting of breakfast was very formal and nice (with tablecloth) with a very limited number of items (and quantity) served on the table, including a glass of water and a small cup of coffee/expresso. When I asked for more, additional glass of water was provided but was told additional charge would be imposed for addition cup of coffee. Interestingly, I noted that the manager on duty was enjoying cup after cup!

The hotel is in a very convenient location for exploration of the Old Town or the Kapana district. My room was over-decorated but comfortable, and very clean. The owner of hotel is abrasive but not unpleasant enough to ruin my stay.

Nice, old style hotel. Beautiful comfortable room. AC and TV worked very wellGood location Near the old center Staff was kind and helpful

Great location in the Old Town but extremely difficult to get there in a car as most streets are blocked. The real issue with the hotel is, as many other reviewers have also stated, the manager who is rude and hostile. I would avoid staying at this hotel.

From the very start, Boris and his staff made us feel welcome in this beautiful hotel. The room was recently renovated and extravagant in decor. We were given a map of the Old Town and being that the hotel is located in the center of old town, we were able to navigate the area easily to discover the wonders of this ancient city. Highly recommend this hotel!

From the very start, Boris and his staff made us feel welcome in this beautiful hotel. The room was recently renovated and extravagant in decor. We were given a map of the Old Town and being that the hotel is located in the center of old town, we were able to navigate the area easily to discover the wonders of this ancient city. Highly recommend this hotel!

Our top was clean and comfortable and the hotel is in a good location. We were able to leave our bags while we continued to sight see after check out. They also helped us book a taxi. The only downside was when we checked in the owner was not happy I had changed my booking (sone weeks prior) to a lower cost room

Our top was clean and comfortable and the hotel is in a good location. We were able to leave our bags while we continued to sight see after check out. They also helped us book a taxi.The only downside was when we checked in the owner was not happy I had changed my booking (sone weeks prior) to a lower cost room

If you want to stay in the old town, this is a good choice. The facility is beautiful, my room was spacious and very nicely appointed, and the location is an easy walk to anywhere in the Old Town. Driving in and out of the old town is treacherous, so plan on walking a lot if you plan to visit historic sites outside the old town (which you certainly should) or join the Plovdiv nightlife. A couple of quibbles about the hotel: my bathroom faucet was loose (it rotated when I turned the water on), and the woman who serves the breakfast in the restaurant acted like getting breakfast at 8 AM was unreasonable (although breakfast was ready at 8 the next morning).

Great location and friendly staff but rooms are located underground (no window and strong moisture smell).

Great location and friendly staff but rooms are located underground (no window and strong moisture smell).

I hate writing negative things, so let's start with the good, very clean, good sized rooms-although the economy rooms don't have windows. Great location in the old town of Plovdiv and the terrace is nice. However, the behaviour of the owner is erratic and not what you would hope from a hotel owner! We had a misunderstanding about a food order and he lost his temper big time, which made us feel very uncomfortable for the rest of our stay- very sad as it could be a wonderful place to stay.

Hotel was beautiful. Right in the heart of old town. Wanted us to park way up the hill but it was snowing and icy so we couldn’t make it. Restaurant was good.