Wonderfully renovated hotel right by the lake, beautiful rooms and super clean.

Wonderful hotel, quite and clean. Extremely friendly staff.

Hotel had very friendly staff. Nice location with a local beach. Breakfast was very good.

The hotel would not honor my reservations after I showed up at reception. The front door was locked, so I rang the doorbell at the hotel. A guest let us in. There was no one at reception after I rang the bell at the desk, so I used my mobile to contact them. The lady who answered said there are no room available. I called her back and would not answer my cal. I presume she left for the evening. I could see 3 keys at the counter available at the hotel. The computer at reception was unlocked and I could see my reservation details in the inbox.

The hotel would not honor my reservations after I showed up at reception. The front door was locked, so I rang the doorbell at the hotel. A guest let us in. There was no one at reception after I rang the bell at the desk, so I used my mobile to contact them. The lady who answered said there are no room available. I called her back and would not answer my cal. I presume she left for the evening. I could see 3 keys at the counter available at the hotel. The computer at reception was unlocked and I could see my reservation details in the inbox.

I booked my reservation and received my confirmation via email. Upon arriving at the hotel, no one was in the reception and a guest let us in as he was leaving. We rang the bell, no one arrived, so I called them on my mobile. The lady was rude and said there were no rooms available and hung up, plus we spoke italian. We called back and she blocked my mobile #. We used the hotel phone to call and she wouldn't answer. I could see 3 hotel room keys hanging, so obviously room were availalble. We used the computer at the reception to find another hotel room in the area, it was fully unlocked with access to the hotel's email and all other data. I could see my reservation in her inbox along with other private details. If you want to waste your time, receive bad service, have a hotel not honor your reservation, feel free to stay here. BTW, hotels.com called her 3 times and she said she doesn't speak english as they were trying to assist in sorting out my reservation

I booked my reservation and received my confirmation via email. Upon arriving at the hotel, no one was in the reception and a guest let us in as he was leaving. We rang the bell, no one arrived, so I called them on my mobile. The lady was rude and said there were no rooms available and hung up, plus we spoke italian. We called back and she blocked my mobile #. We used the hotel phone to call and she wouldnt answer. I could see 3 hotel room keys hanging, so obviously room were availalble. We used the computer at the reception to find another hotel room in the area, it was fully unlocked with access to the hotels email and all other data. I could see my reservation in her inbox along with other private details. If you want to waste your time, receive bad service, have a hotel not honor your reservation, feel free to stay here. BTW, hotels.com called her 3 times and she said she doesnt speak english as they were trying to assist in sorting out my reservation