Noisy door slamming all night long.clean but could use regular size pillow as opposed to throw pillow-size pillows

My boyfriend and I recently stayed at the Motel 6 Palatine, IL - Chicago Northwest due to being out late and in need of a place to stay for the night. The highlight of our stay was the friendly and personable front desk clerk. However, we were disappointed by the overall environment of the motel. The hallways had an unpleasant odor, and we found hairs on the sheets. This prompted us to purchase Lysol spray from Walgreens in order to sanitize the bedding and the entire room before we felt comfortable enough to sleep. Unfortunately, this experience has left us with a negative impression, and we do not plan on returning to this establishment in the future.

It was okay for a nights stay .

It was okay . For a nights stay .

Needs to clean better. Have someone inspect the rooms when done...

The property was clean and the rooms where clean.

I would never stay here again.it was hair on the towels the room had a strong smell of smoke even the pillows have the smell of smoke. It was hard to sleep because of the noise.

All good here just miss microwave and fridge in room other all things are good

This property was sparsely occupied and the smoke free rooms have 0 ability to keep the smoke from the smoking rooms from intruding into your room, I stayed all of 20mins before requesting a refund and heading to the doubletree about 5miles south

The toilet seat was covered in dry urine. I had to clean it.

The facility was quiet and easy to check into. The staff was responsive, and kind and I was able to gt checked in quickly without any issues.

Only complaint about the facility is that I am 6’3” tall and the shower heads hit me in the chest. Who can take a shower like that?

I had expected to have shampoo and self serve coffee in the rooms

Its not bad

It was what I would expect from an inexpensive motel (based on today's inflated prices). I was surprised that they did not even have shampoo, but the service and cleanliness were fine and coffee was provided in the lobby in the morning. The motel seemed to have an "institutional" feel to it, mostly due to its age.

Good location

Great experience for the money! We would absolutely stay there again.

Courteous, fast, professional, and friendly. I can’t ask for more than that!

The hotel was very noisy with the doors slamming shut all night long.

They can do a lot more on cleanliness

Clean and safe, though it would have been nice to have a refrigerator in the room.

1st room the refrigerator wasn't working, moved to another room same thing all my food got rotten.... VERY SAD!

Room was clean, it was a good experience

Is perfect

Ok

Vary good motel, no problem at all

Good for what I needed, would stay there again.

THE PLACE HAS BURN HOLES IN THE BLANKETS, IN THE SMOKEING ROOMS. I also told the staff about seeing roaches, In the bathrooms of two different rooms we have stayed in. They also need to wash the sheets better, and wash the blankets better.

Even though there are no smoking sign, but they let people smoking inside the rooms. I wake up like smell like a cigarette! Heater takes extremely long time to heat up the room! With that kind of room doesn't deserve this kind of room rate! I am totally disappointed!!!!!!

When we arrived the check in was terrible. She was very rude. Asking us why we were ringing the doorbell. Well she wasnt at the counter and we were trying to check in. My wife and i were dressed nice it was a beautiful sunny 70 something degree day, we traveled from out of town to go to an event and the lady was very rude again and said oh so you guys think this weather is going to stay this way? I was taken back. We were enjoying the day and trying to enjoy our time which was ruined right away. Not inviting at all. She sould not be allowed to talk to guest's that way. Shes the first person to greet the guests and she was very IGNORANT! Theres much more which i will be contacting the proper personal accordingly.

Not so good. No pen or paper in room. No telephone service. You have to walk to office to communicate Maintenance staf not available in the night No refrigeration facility. Excess food you have to eat or through it

Arrived at hotel at 10pm. Was told by front desk they did not my reservation from Expedia. Front desk found a cancellation. I never canceled. I had to go find another hotel at 10 pm.Do not stay at this motel 6.