We had the Palm suite. Not a lot of room if you’re using all the beds, but if you’re in Hawaii, you shouldn’t be in your room much anyways!! Love that there were two bathrooms! Helped a lot with a big family! Staff were ALL kind and friendly especially the valet guys! Every single one of them were professional and kind and FAST! Everything was within walking distance!

Layover in Honolulu before our cruise. Staff are great. Friendly, accommodating and efficient. Rooms are dated. Bathrooms are small. Bedrooms are small. No view from our balcony.

My stay was excellent. Staff was friendly kind and very informative. They had cooking equipment to rent out for free. An awesome swimming pool on the top floor sauna workout room. In about a 2 and a 1/2, or 5 minute walk if that to the beach. A lot of restaurants and shopping businesses in walking distance. Most of all very secure and safe.

We always stay at the Imperial everytime we go to Hawaii. The rooms are like condos plus you can't beat the location!

We only stayed overnight so not much to say. There were 4 of us - myself, my husband and our 2 boys (12 and 9yrs old). We walked in the room thinking it was pretty good size. Then we couldnt find the bed. The bed was tucked on the wall, so its a pull down bed right by the entry. The sofa that was right beside it, was a sofa bed so the beds were side by side. Had to move the dining table and dining chairs around to give some space to move around. Very tight after the beds were pulled down. Bathroom was tight even for 1person. Bathroom sink had no space for much. Bathroom mirror was a medicine cabinet where you could store your toothbrush and maybe some hair supplies/facial items. Bathroom door had black spots from the inside. Front desk called about 20-30mins upon check in, to ask if we had any questions or if we needed anything, which was nice. We asked for extra pillows for our boys. My husband and I setup the sofa bed, beddings were in the cabinets. The sofa bed had sand on it when pulled it open. Had to clean it up and tap sand off the bed with towels from the bathroom. It was nice that there were cups, plates, utensils etc in the kitchen. Loved that there was a mini kitchen with microwave, coffee maker, a small fridge and small dining area (although after beds were opened up, space became even tighter). Okay for an overnight trip. Might not be too good for a longer trip as we would usually buy stuff to bring home.

Great place. Friendly staff

Love the location. Close to beach, restaurants and shopping. Staff is very friendly and helpful. Valet parking was worth the cost. Having a full kitchen is fantastic.

Great location. Excellent value. Older, no frills property. We even had a partial ocean view. Main bathroom could use more options to hang towels and wet clothing away from the toilet. Very small but nice pool area. We would stay here again.