Excellent customer service, great breakfast, hot water at bathroom. Really modern hotel

Very friendly and helpful staff.

I thoroughly enjoyed my stay and in the end spent 3 nights there.!! Had a beautiful room with a balcony and the staff was very helpful.

There are two aspect of a hotel that are essential for any stay to be successful. First hotel need to be/feel secure. Second, any hotel needs the guest to feel welcome. And Terrazas got low marks on both. On security: The staff seemed guarded but friendly when they were attentive. There interest was more in offering tourist services. Each room had a window but no real security, the door to the rooms were interior, hollow cord doors that could be lean on with little pressure and would open. The lock on the doors were a 'joke'. There was no safe in the rooms, phone or clock/radio.The hotel lack many things to make you feel welcome. The TV was on a local station with staff more concern about what was on TV than the needs of the guest. For several days we were the only guest, so the menu for meal was extremely limited. Requests were slowly responded to if at all. Of the 40 rooms only two had a view of something more than the hall or the rooms across the small courtyard. Rooms were poorly light

There are two aspect of a hotel that are essential for any stay to be successful. First hotel need to be/feel secure. Second, any hotel needs the guest to feel welcome. And Terrazas got low marks on both. On security: The staff seemed guarded but friendly when they were attentive. There interest was more in offering tourist services. Each room had a window but no real security, the door to the rooms were interior, hollow cord doors that could be lean on with little pressure and would open. The lock on the doors were a 'joke'. There was no safe in the rooms, phone or clock/radio. The hotel lack many things to make you feel welcome. The TV was on a local station with staff more concern about what was on TV than the needs of the guest. For several days we were the only guest, so the menu for meal was extremely limited. Requests were slowly responded to if at all. Of the 40 rooms only two had a view of something more than the hall or the rooms across the small courtyard. Rooms were poorly light

There are lots of stairs for those with mobility problems but the open air terraces and views over the town and mountains are absolutely beautiful. With the pleasant temperatures it is a very pleasant place to relax. The staff generally don't speak English but are very friendly and helpful.Breakfast is excellent.

There are lots of stairs for those with mobility problems but the open air terraces and views over the town and mountains are absolutely beautiful. With the pleasant temperatures it is a very pleasant place to relax. The staff generally don't speak English but are very friendly and helpful. Breakfast is excellent.

The staff at this hotel is attentive and very warm. We really enjoyed our stay. This is a great location, there is a jacuzzi which they will fill for you (you have to request it) and they can set up horse back rides into the hills with a guide to see the amazing stone carvings. It is a little loud because the hotel room doors are hollow core so you can hear sounds from other rooms very easily.