Rooms were clean and bed comfortable Shower over bath very small and high step over bath to use Needed a comfortable chair in the room Parking was great It was. Bit difficult to work out how to get to reception from rear car park and it would be useful to be able to access dining area without having to go outside in cold/wet weather

We did not feel the accommodation was value for money for the facilities in the room.EG Shower over the bath and small things like nice towels make a difference , there was only 2 towels and they were small and thin. The staff in the cafe were very helpful and offered good service under difficult circumstances.

Great spot in Marysville. Well appointed room. Food was good.

A set of cutlery would have been helpful. Pastries and cream cakes from the gorgeous cafes was impossible to eat with fingers!!

Beautiful. The location and facilities made for a wonderful weekend away with friends.

I loved the town of Marysville. So picturesque. Very tranquil and lots of natural beauty.

We had a lovely one night stay. Marysville is beautiful and the hotel is in a great location in the heart of the town. The room was comfortable, staff were friendly and helpful and the restaurant was also excellent.

A very relaxing property.

Nice, picturesque town with cafes and numerous dining options. Trout fishing and autumn colors abound.

Food at Andiamo restaurant was outstanding

Room wasn't what was expected. Room was extremly small - no views. Not in line with the photos! No room service.

Great!

The bed was not to my liking.. way to soft

what we liked are position, cleanliness and mostly the staff.What we didn't like is very poor chice of manu for food and wine list if you are staying longer than one night, car park is too far as spacially when elevators all but one out of order. Most of rooms are too far from reception and not having any trolley handy doesn't make life any easier.

Loved everything about this property and Marysville in general. The staff were amazing and went over and beyond to look after my hubby and I. We will be back most definately x

Well appointed room with the hotel located in the heart of town.

Good facility and services. The restaurant food was overpriced for the quality of food served - particularly the steak.

Excellent stay

Restaurant staff were great very friendly great food options breakfast very good..offered to cook everything fresh for us Dinner was delicious. Nino was a great host!

Firstly, on arrival the receptionist was extremely kind and helpful with instructions. I arrived with my wife and 2 young children, both under the age of 7, both go to bed at 8pm at the very latest. We were booked for two nights, Saturday to Monday with two queen sized beds. Rooms had plenty of space, beds were good size and the bathrooms were very clean. The floor carpet was stained black so we left our slippers on the whole time. Come that evening, unfortunately they placed us amongst other families who were there for some BMX competition and they were extremely loud, most knew each other, slamming doors down hallways, and keeping us up most of the evening. I had a trial run that I was competing in and my wife had to book me another room just to get some rest before my 50km run. This was extremely frustrating and inconsiderate of others around us. We did speak to reception and was told no other double bed rooms available. So we continued to book another room away from the noise and we all slept in a king size bed the whole 4 of us! When my wife booked another room, it had complimentary breakfast, the next morning my wife went to get some breakfast and was told it wasn’t part of her booking! Even though it was, this was embarrassing and became much more expensive considering she had to go out to get some breakfast. We were so disappointed that we left only 1 night into our trip. Very disappointing.

Lovely motel. Located in a picturesque village. Comfortable bed. Great shower. Delicious buffet breakfast. Food in the dining room at night is excellent. Staff in all areas of the motel were very pleasant and helpful. Would definitely stay again.

We don't like conditions of room, carpet was very dirty and smells very bad,windows and curtain are also full of dust ,bed was ok,but bedding is quiet old. We are really enjoying breakfasts,absolutely delicious and for every taste , staff were friendly and welcoming...

All staff were great and rooms were fantastic.

Brilliant hotel - staff were amazing, the hotel had everything you could need for a great get away. I will stay there again.

Fantastic, friendly staff. quality accommodation right in town

It was a good stay but would have been perfect if swimming pool was heated..Water in the pool was icy cold! Can’t even swim at all as my feet was frozen the moment i dip them on the water

We had a wonderful stay in the property. The rooms were clean and comfortable, and the restaurant had great food.

Restaurant and breakfast options were great. Very private quiet rooms. Comfortable beds. Good customer service.

Staff were great. Facilities nice. Room was nice but floors are a bit stained/not the cleanest. Enjoyed the stay overall

The best available hotel in Marysville. Very nice and pretty design. Well-maintained and very helpful staff. The car park is a little bit off the hotel entrance but it's acceptable walking distance. Average buffet breakfast with limited of choices but the price is very rasonable.

Property and rooms amazing and really beautiful. Veg k in quick ask efficient. Asked for joining rooms when booked but got side by side but staff were willing to quickly fix the problem neon. Dinner at radius bar, while food was amazing quality service needs a little bit of work however, this may be given pressure on staffing since covid. Breakfast buffet was most disappointing with store brought pancakes, undercooked bacon and scrambled eggs where you had to wait a very long time for. Options were limited and no chef on sight, seemed to walk the food up from another location probably why the wait. Again this could be a staffing issue which is understandably because so many places effected since Dan Andrew and his covid management. On a whole a great experience. Would he even better if they heated pool because such a destination spot in winter

We were a family of four, the room was set up for easy use. The Manager Mel was very friendly and the reception staff gave us plenty of local options to entertain the kids. The buffet breakfast was a highlight for the kids too!