This was a lovely property; however, like many Japanese hotels, it uses too much chlorine in the cleaning. There was so much chlorine in the sheets that my skin and eyes were burning, and we had to open the windows. The staff is EXCELLENT. Service is EXELLENT I have no complaints about the service. My friend and I shared a room with two beds, but there was only one night near my friend's bed, so I had nowhere to place my things. The room could use another small table. The food was good and very generous.

Was a long up hill walk from station, staff were very freindly but this is a dated property, and god knows why they had the heaters going in the whole place on a fine beautiful day? was so hot and stuffy in dining room for breakfast we ate outside on balcony. Breakfast was nice and lovely free onsen for guests

The room didnt turn out as what I expected. But dinner was nice.

Facility is clean and , interestingly, with a Thai theme in lobby. Only wish the public bath had later hours and rotenburo was bigger.

We arrived at Matsushima kaigan JRStation with our luggage in tow. Not seeing the pay phones conveniently located by the station to request a shuttle, we walked the hill to Matsushima Breezbay. Check in was very smooth and the staff were kindly using English to assist with explanations of the facility. Our room was clean and very nicely situated with a partial view of Matsushima Bay. We reserved the ‘half board’ option which included delicious Shabu-Shabu (Japanese hotpot) featuring Matsushima’s famous oysters (Kaki) and Sendai’ Beef Tongue (Gyutan). Dinner also included a generous buffet you can enjoy as your hotpot heats up. Breakfast was an equally generous mix of Japanese and Western offerings including sausage, pre-made hot cakes and Belgian waffles, salad, rice, pickles and deep fried oysters. Both meals were delicious! Both nights we stayed, we made use of the private bath. The included shampoo, conditioner and body lotions were handy and the bubbling waters of the bath melted all the stress away. My only negative comment for the baths though was the strong smell of chlorine emanating from the water. My favorite part of the hotel was watching the sunset over Matsushima Bay whilst enjoying the delicious meals and awaking early in the morning and hearing the birds outside. Such a relaxing stay!

Complimentary karaoke room and private bath reservations offered.

Lovely view of bay from dining room. Staff superb. Initial pillows provided for bed were thin, but staff gladly provided thicker ones upon request. Further and steeper walk from train station than we anticipated, but easy taxi service always available to/from hotel. Only regret is that we did not use bath,, and too short of stay. Matsushima is beautiful and culturally rich.

A comfortable resort hotel with reasonable size rooms and friendly staff. They offer very good shabu shabu dinner at affordable price. The best part is that they offer private onsens for couples and family with no extra charges. The only problem is the location up a hill side not easy to access on foot. However they do offer free shuttle van to the JR station at short notice. We enjoy the food and the onsen. Good for value. They have western style and japanese style rooms. we are very happy to have a choice as we are not comfortable to sleep on tatami.