Parking could be closer for the elderly. Comfortable bed, liked that there was a mini fridge and microwave. Will stay again if I can get certain room #'s

They have made some improvements here, but there are not good dining options and it seems that all the vending machines are broken or malfunctioning in some way. So my tip would be to Bring your own food/snacks.

Everything

Great fun

I found hair on the floor

none of the vending machines worked. No bartenders were at any of the bars. Checked out early and wouldn't approve a refund for my stay.

Nice for the area!

No hot water that makes it hard to go to work early . Never saw bartender work the casino bar. I will research better next time . It was definitely of the beaten path and one of my worse experiences

The first room had bed bugs . They gave me another room . But at this point I was very uncomfortable. I was ready to leave

The staff were the absolute best part of the visit, very friendly, welcoming and helpful. Even though the room was supposedly smoke-free, it still smelled a lot of smoke, and the person next door made a lot of noise. Smoking goes with the territory, i guess, but it would be wonderful if the room didn’t smell of smoke. Food options limited. Wonderful staff.

Rooms have been recently remodeled. Clean and simple. Nothing fancy. Served my needs.

This place is being renovated at this time, but it doesn’t really interfere with the lodging. The staff were friendly and efficient. Dining options at the casino are very limited and it is a 25-30 minute drive to any other options.

Was heditant about booming as past visit hotel old and needing updayed. I enjoyed coming to an updated hotel facility.

The hotel was much better then what previous reviews where. The hotel itself was going through renovations but it was clean and orderly. The only issue I had was the AC wasn’t cooling the room like it should and the WIFI didn’t seem to work up to par for the side of the building I was in. Other than that it was very nice stay.

Vending machines rarely work correctly and the staff are not friendly.

Horrible experience

The room was infested with bugs and very smelly. The entire hotel need to be renovated

To far away to my room.

I’m from Lula so Isle of Capri have always been a go to hotel. The staff are friendly and they helped me with my dad that’s is a wheel chair. Room service was great and they stay was well worth it

It was wonderful and nice

This place is TERRIBLE! Mattresses were original to building it seemed. Mold on bathroom ceiling, hadn’t been painted in decades so there were chips all over all the walls. The internet didn’t work at all. The entire place smells like an ashtray, even in the nonsmoking rooms…..why even bother? The only restaurant has about 5 items to choose from. It’s just horrible! Then, they charged $157 a night?! Ridiculous!!!!

I reserved 2 rooms and paid in advance for them. Upon arrival they only had 1 room reserved if after I presented my receipt showing that I paid for 2 rooms. The rooms are outdated, no closets, and the food from O’Henry’s restaurant was terrible!!!!!!!!

Great food, friendly service, room was clean and very comfortable

Room smelled like mold and smoke but it looked clean and was clean. Beds were comfy and staff was very nice.

I paid online through Expedia for a King room - I received a double 😡 I didn’t know there wasn’t a fridge or microwave- bathroom was so outdated- it was confusing on how to even get to “check in” they didn’t even have coffee in the lobby- the lil coffee pot in the room was a joke - the chair in the room was SUPER DUSTY- Staff is very friendly - I understand that things are under construction but guest come first

The staff was excellent. Everyone I encountered was friendly and responsive to all my needs and questions. The property itself was probably a showcase at one time, but has been neglected for some time. The room was clean and stocked with all the necessities. However it was outdated and needed more or better lighting. I asked the front desk about free wifi and he gave me the info and then he said " We have it, but it is spotty. Depending on your room you might not be able to connect." He was correct, I could not from my room. Not his fault, I felt bad for him having to tell all the guests that.

Nothing that was supposed to be provided was there. No fridge, microwave, breakfast, or dining options were available. No place nearby to get food or groceries. Had to leave our trash and wet towels outside the door and wait for clean towels to be left in that spot. Our suite smelled like stale urine and carpeting was stained and dirty. We reserved 5 nights, considered leaving but had nowhere else to stay

We were not there for the casino. Our stay was proximity to the Blues Festival in Helena. There were these issues: Entrance to the hotel is hard to find. The entry lanes wander around the parking lot, directing you to the casino. I had to go inside to get directions to the hotel entrance. No remote for the TV. Maintenance brought several remotes to try, but none worked. We were able to get the TV on with a switch on the TV, but not able to change channels. The maintenance guy was sorry, but we never heard from him again. No working TV? Too bad. We could sign on to the hotel WIFI, but internet not available. When I asked the desk clerk about WIFI, he said it doesn't work well in some areas of the hotel. Fortunately, I have a "hotspot" on my phone. Water was "hard" not good to rinse soap off. Ice machine on the 2nd floor was out of order. I had to go down to 1st floor to get ice. Clearly, management is not interested in maintaining a reasonably cared for lodging facility.

Everything was excellent. The staff was great and very helpful

We booked 1 room with 2 queen beds. We got there and had two double beds. Showed our booking paper to the guys at the front desk and ask to be moved to A room with Queen beds and he SMILED and kept SMILING and said that they didn't have any queen beds in their Hotel. Said Expedia is giving out WRONG information.The floor was dirty. We had 2 set of towels for 3 People. He took A copy of my Booking papers that stated: I booked 1 Classic Room, 2 Queen Beds. Also paid A hotel Booking protection for 3 People. We came there only to sleep, NOT to Gamble. When we left the room we were headed to Helen, West Helen and Marvell. HOPEFULLY I will never have to go there again. MOTEL 6 would have been A better place to stay. Atleast there we would have had room to sit other than on the Beds.

The base boards, lamps, and desk was dusty. The shower water was brown, turned wash cloth brown. Toilet kept bringing up stuff that was whatever in it. I complained, they said just let the water run until it clear.

Moved 3 times to get a room with good ac, no hair dryer, carmel color water coming out of faucet, no kind of coffee pot throughout the whole place. Mold in the bathroom