This was an interesting property. Upon arrival at the Manor, we were met with a sign that said we had to check in at Belhurst Castle (which owns the Manor), 2.5 mles away. At check in, they informed us that the continental breakfast was also at the Castle, as was checkout. There were no staff or services at the Manor at all, which just seemed a bit odd to me. The Manor itself was a lovely property (although some of the exterior was in need of some maitenance) and our room was very nice, including the quirky 6-7 steps up to he toilet. It has expansive lawns with views down to the lake. The bed was comfortable anfmd the shower nice. The aforementioned continentsl breakfast was a joke. Nesrly everything was prepackaged and not particularly good (Lender's bagels, really?). The only saving grace of going to the Castle was being right on Seneca Lake, which is beautiful.

It needs to be made clear that this property is an outpost of the Belhurst castle, and is 2.5 miles away. So, not close at all. On reaching, we had to drive out again and check in at Belhurst castle as there was no one to guide us on where to check in other than a tiny sign on the door that instructed us to drive 10 min to their main property. There is also no dining, or room service at the property. So, we drove out for all the meals. That said, the rooms were spacious and well maintained and the bathroom was large.

Excellent Quiet clean

Quiet and beautiful

We were a bit nervous in anticipation of our stay because of some previous reviews last year. We were pleasantly surprised. The room was one of the smaller rooms, but was plenty big for our needs. It was very comfortable and clean. There was a mini refrigerator and coffee maker. It's older, but that's part of the vibe. We enjoyed out stay in The Young Room!

It was in a very large house in the country. The view was very nice. They had a simple breakfast at the main hotel.

Loved the view of Lake Seneca and the beauty of the castle

We thoroughly enjoyed our stay at the manor. Pros: secluded, quiet, peaceful, laid back, beautiful properties! Cons: potholes in drive, missing gutter on front porch and pigeon poop everywhere (because they roost on the upper pillars of the front porch), uneven patio stone and walking paths. These are all describing the White Springs Manor. Stating the cons, basically, it needs maintenance on the outside.

Could have used some instructions on how to use TV system And instructions on how to use Zacuzzi

Geneva was beautiful, the Manor was not.

Horrible, powerful musty smell of humidity and just smelly permeates everything in the Playhouse, DO NOT stay there. Windows screwed shut, can’t do anything about the smell, nasty to breathe.

It was "fine" but not great. There were things that made the room very uncomfortable for sleeping. One, the temperature control didn't work correctly. When I inquired about this, the staff said it was somehow linked to adjacent rooms. It was very hot, and there was nothing I could do to regulate it. Two, had the windows functioned to open, I could have partially controlled temp that way, but they didn't work. Three, the adjacent room had small children, and I could hear them as if they were in my room, even though they were speaking in normal voices - the walls / door between rooms were very thin. Four, the lobby was not welcoming. Lastly, there should have been coffee plus creamer plus tea available at this facility. I could make coffee in my room, but I drink it with cream, and that was about 2-1/2 miles drive to obtain. // The fixes to make the stay much more pleasant seem easy. There was a lack of attention to detail. (Which reminds me - there also wasn't a luggage rack, so I used the ironing board. ... how hard is this to get right?) // So like I said, it was fine, but nowhere near terrific.

Beautiful grounds

Beautiful castle property on Seneca Lake. Woke up to the sun coming over the water. Historical building with upscale appeal. Restaurant was like taking a Time Machine. Food quality was very high end.

Beautiful property with dining, winery and spa. For the price point, I expected better trained staff with more of a customer service focus.

I fully enjoyed staying at this property. My room had a working fireplace as did the lobby. Amazing lake and sunrise views.

Great property. Great staff

It was super cute would definitely stay again

Very nice older building. Large room . Comfortable bed but too high for older people (did provide steps to get into bed) In the room we got biggest problem was bathroom was down spiral staircase and no door for privacy! Shower water was warm not hot. Large room but no table to use . Coffee pot but no directions on amounts of coffee and water . Only one hanger to hang clothes on. Another somewhat inconvenience was check in was at another building and no one on staff at this facility. Free breakfast was meager. Even with some inconsistencies would maybe stay here in another room with bathroom on same level. If like quiet and peaceful accommodations would recommend this property. Staff checking us in very very nice and polite.

Very classy, quiet and comfortable

We were supposed to stay in a small cottage attached to White Springs Manor. The place we reserved seemed decent, but a bit dingy in the pictures - but we wanted a separate space for our child to sleep, so it seemed ok for one night. Just before we arrived I got a note from Expedia that the booking was canceled. The lady at the front desk explained that the cottage had a maintenance issue so they had upgraded us to a room at the Belhurst with a king bed and cot. The room was gorgeous and very comfortable. The only issue was the cot, because it meant my son had to sleep in the middle of the room, so the adults had to be very quiet after 7 pm to not wake him up. Also, the cot was too narrow for his bumpers. We jammed some furniture up against the cot and made it work, but if it were a longer stay that would not have been ideal. Still, very grateful for the upgrade and the chance to stay at that gorgeous property.

Nice place to stay

We love staying at white springs manor.

Unfortunately they couldnt put us up at White Spring manor due to technical issues however they more than made up for it by having us stay at main property. Enjoyed our stay there would definitely return and recommend.

It was a very lovely property. We enjoyed our stay.

I liked that the staff were very nice even when they could not accommodate requests, that the property wasn't over-crowded and the grounds were nicely manicured. I did not like that there was no bathroom door. When we asked the staff about this they explained that because the place had to be renovated into guest rooms they had to build bathrooms wherever they would work and ours needed to be on the floor below or room, so they built a little spiral staircase down to it from our room. They never explained why that meant there couldn't be an actual door or in it but bookers beware! Just because it is not on the same floor does not mean you will have any real privacy. For some people/couples this will not be a problem but for others it will be a very annoying thing to have to work around. We did ask to be moved as there was no mention of the lack of door in the room description and we felt like that information was lacking on purpose, but they were not able to accommodate our request.

Property needs an update. Our room had a bad odor, could have used fresh air, but the windows won’t open. Sheets were dirty. Unable to regulate temperature..uncomfortably warm to sleep. Also outside lighting without window shades or effective curtains kept our room well lit through the night. On the positive side, the bathroom was clean.

About a mile away from Belhurst Castle...no services there. The Manor is older...needs to be upgraded. TV difficult to use and small. AC was a window unit - curtains, if closed, blocked the air. The dinner at Stonecutters was very good, with many light options. The complementary continental b'fast at Belhurst the nexrt morning was quite average.Check in staff at Belhurst (not available at the Manor) was very good!

It was a beautiful old inn in a very scenic area, I didn't like having to go up stairs (albeit beautiful) with my luggage.

As described, a comfortable quiet room

Inconvenient check-in and check-out. Other than that it was quiet and clean.

Old manor and castle...just lovely on Lake Geneva.