We were very pleasantly surprised when our room not only had a spacious balcony with a table and chairs, but also a lovely view of the Thames and the hotel grounds. The room price -- which was reasonable for such a nice room in a beautiful small town next to Oxford and near London -- included a comfortable king-size bed, a full breakfast that we ordered from a menu - and even included Scottish salmon - as well as the parking. Check-in and check-out were both friendly and efficient. Highly recommend!

Nice hotel with friendly, helpful staff but the room was quite small and the TV was the smallest I have seen anywhere. Disappointing that the pool and restaurant close early on bank holidays but breakfast was excellent. Plenty of parking and a good location in Henley

Everything about our trip was lovely. Except the room we were given. Our room 17 located at the back of the building above the kitchen. The noise of the air con units from the kitchen started work about 4am. There was no air con in the room and it was extremely warm in there. We couldn’t open the windows because of the noise. Phylis Court is a lovely place to stay if you don’t have this type of room. The service is above and beyond the location is delightful and so near the town

This is a beautiful hotel in lovely surroundings and the staff were so helpful especially the guy in the bar who gave us tips where to go and eat if we chose eat out. I wish I could remember his name, he was an older member of staff and so helpful. The lunch menu was reasonable and the food looked delicious as was breakfast.

Excellent hotel in great location

All the staff were lovely . A special mention thoughto Molly on the reception who sorted a slight issue concerning a computer error at the end of our stay . She was very professional and a credit to the hotel

Location excellent ,staff are so friendly and courteous breakfast and breakfast room felt very luxurious linen table clothes and napkins and breakfast cooked to order with views of the garden and river had a lovely time definitely return.

We attended a seminar regarding cruise holidays and partnerships at this location. Having decided on an overnight stay we were pleasantly surprised that the midweek prices were so reasonable. Although there are some dress codes for the members areas for dining, the alternative orangery restaurant overlooking the Thames was perfectly adequate - smart casual attire collared shirt/polo shirt and one colour smart denims was sufficient. Staff very friendly and attentive, Recommend the Afternoon Tea with Bubbly well priced. Evening meal in same location excellent value on the set dinner menu two courses for £52 Food selection and the dishes were superb. Rooms at the Hotel were older but spotless and robes included along with an excellent selection of choices for breakfast in the price, Leisure facilities and staff were also very good and overall out of season this is a well priced hotel for an upmarket midweek stay we couldn.t find fault - apart from the rain meaning no use of the croquet lawns! Thames side walks on a better day would be lovely.

Perfect for our requirements.

The question to ask is would you go back and our answer would be a definite yes . A lovely old style ambience in a stunning location over looking the Thames . All the food was excellent and memorable starting with roast beef sandwich at lunch . Then smoked pigeon followed by sea bream for dinner . The full breakfast was perfection .

It was all very good until we were informed that there was a charge for what we had been told was a free room upgrade. The charge was withdrawn when we challenged it but there was no attempt at an apology.

Excellent hotel in wonderful grounds opposite the Thames

I had a very bad experience. Arrived in my room to find a bathroom bin full of the previous residents rubbish and an un-flushed toilet with a number 2 which had clearly been festering for some time at the bottom of the toilet bowl. Reported to reception and this was cleaned. I woke up the next morning to find little red/brown bugs on the bed/duvet/pillow. I accidentally crushed one which was filled with blood, my blood! It was bed bugs! I was bitten all over. The bites were itchy and very sore, some still are now. Nearly a week on and I’m still in the process of trying to decontaminate my suitcase, belongings and car to ensure I don’t end up infesting my own home. They did not charge me for the room in the end, but there has been a cost to me physically from the bites, the seemingly endless effort of dealing with the aftermath, including the destruction of clothes from boil washing.

Very posh and nice. Rooms a little old.

Convenient for Henley Literary Festival event at the town hall. Staff was very helpful with a long list of food allergies. They hadn’t initially gotten the message we‘d left with Expedia requesting two twin beds but when we clarified this on booking in they quickly remedied this for us. The only issue we had was that the bath was very creaky and felt a bit unstable which we reported on our feedback sheet. They were having work done on their main toilets when we visited so had porta loos in service but these were serviceable. Other than that a great visit. Our breakfast was beautifully served and delicious. Parking was ample and they let us leave our car with them for a while after checkout so we could do some additional book shopping before our departure home which was kind. The back exit cuts through to town which is handy and the room we had looked out on a beautiful river view.

Great hotel. Excellent staff, facilities and amazing location. I would highly recommend 10/10

Everything

Lovely setting. Excellent service. Delicious breakfast.

Great atmosphere.

I loved the quiet and the view. Staff and members/guests made us feel welcome.

Phyllis Court has a spectacular location alongside the Thames. The squabbling geese and rowing coaches loudspeakers are clearly audible at night. The sprawling property offers every conceivable outlet for the energetic, the literary, the hungry and the thirsty. The staff are the perfect combination of warm and professional. My only gripes would be firstly that it is a little tired and grubby around the edges. The corners of the bathroom featured peeling mouldy silicone, little piles of dirt and hair where the mop clearly did not easily reach and the toilet had clear splatters of previous usage. Secondly, the environmental credentials are disappointing. Virtually every room had the heating at full with a window gaping open, the tap in our room was hard to stop dripping and the loos downstairs had a number of gushing toilets that clearly had not been maintained. The heating and water bills here must be astronomical an they clearly don't need to be. Overall, it is a lovely property with great staff and a few, easily fixable frustrations.

Everything from check-in to ckecking out was first class. Friendly, helpful, comfortable.

Had a lovely stay will definitely stay again.

Couldnt eat at the restaurant because of the dress code. This wasnt a problem as plenty of nice places to eat in the local area. Rooms have a very 90’s vibe. Shower space was clean but tired. Old worn carpets. Creaking stairs. Not a very good lock on the door. Not to my taste, wouldn’t recommend not stay again.

Fantastic staff, excellent breakfast, great location in Henly on Thames. Let down by mediocre bedrooms, small and in need of deep clean and a refresh.

Delightful location by the Thames & a very short walk into the centre of Henley on Thames . Will definitely stay again

Beautiful location, staff polite and friendly. Nothing is too much trouble for them. Our room had beautiful views looking over the river. Although it was very small, and should really only have a single bed, as it was difficult to enter the bedroom. As the door opens up against the bed. Otherwise a wonderful stay.

More a members club than a hotel, old fashioned and stuffy. Members put first before guests as hotel income ‘is peripheral’. Messaged via Expedia to advise of my partner’s 50th birthday on arrival and requested they make it special, but no acknowledgement or surprise in room. Room was very nice but too hot, even with fan supplied. Barman was incredibly rude and had to complain to duty manager, but nothing done. Other staff pleasant and very helpful, especially Polly and Wesley on reception, Felicity who served us breakfast and security guards. Swimming pool and gym facilities were good if a bit clinical - modern building across the car park. Perfect location for town centre and good parking.

Lovely place in really lovely location and very convenient for the town.

Wonderful location on the river with spacious and various dining options.

I had a truly amazing stay. The dinner I had was superb and delicious and the staff efficient, attentive and very friendly. The bedroom had the most fantastic view and very comfortable. Thanks to everyone I had a most enjoyable stay.

Great