Good services

Overall…its good. Onsen is very nice. However, hotel is too close to airport and airforce…so it was too noisy…

The whole experience is nice. the reception are nice and polite, the hot spring is good. But unfortunately i book the wrong room, i was expecting to enjoy the private hot spring in our own rooms.

ロケーションもサービスも最高でした！空港が目の前にありますが、窓はしっかり防音対策で二重になっており、全く気にならなかったです。大浴場の温泉は宿泊客以外も多かったので混雑していましたが、時間次第ではゆっくり過ごせると思います。またお世話になりたいと思います。

The staff is very kind

Gorgeous hotel! A must visit in Okinawa!

Spa tattoo policy is outdated.

Great place to stay. The Onsen was wonderful. Had a blast with the family. Would recommend to anyone who wants to relax and have a fun family stay!

Clean room, friendly staff, exvellent view, shops nearby in the terrace. But quite far from main town, need a car, parking is free.

Overall good

The hotel is very nice in every aspect, such as view, room size, cleanliness, staff, room amenities. Although the price is a little bit higher, but its worthy. The location is not too convenient, it would be perfect for driving visitors.

The hotel is very nice in every aspect, such as view, room size, cleanliness, staff, room amenities. Although the price is a little bit higher, but it's worthy. The location is not too convenient, it would be perfect for driving visitors.

Hotel room in Japan is small, but provided two persons room for 3 people is super small. The wash room door could not be really opened...also for a Spa hotel only provided one room key for people was really mean and inconvenience. Over Japan Yen 33,000 for one night was totally not worth!!!

Good service and the room is very clean.The indoor hotspring is awesome.

Good service and the room is very clean. The indoor hotspring is awesome.

The hotel is extremely cozy with delicious food and not-too-hot outdoor onsen. Many restaurants around, and there is a baseball game centre nearby. Strongly recommend to people having car visiting Okinawa.

Staff was relatively thorough on explaining facilities in the hotel. Staff was helpful in booking taxi for us for our early flight the following day. As one of my family members is a vegetarian, hotel was able to accommodate to her requests in both dinner and breakfast which allowed my family to have a peace of mind. Also, we were able to get our shuttle bus refund back despite not having the 'receipt' from the bus driver, which we didn't know we should get. I love the sea view of the hotel, the open-air bath in the room and also that loccitane products were provided in the rooms. However, it seems that different rooms have different clothes to be worn in the hotel. We did not use it as we have booked different rooms and it seemed like there was a class difference. Some of the placement of things in the room could have been better. There was no place to hang clothes or towel in the shower room - which was weird for me. Dinner was simple in a fine dining style. As we had to take the morning flight, hotel prepared a cold bento set for us in the morning by 6am. I would have enjoyed a warm bento though.

Staff was relatively thorough on explaining facilities in the hotel. Staff was helpful in booking taxi for us for our early flight the following day. As one of my family members is a vegetarian, hotel was able to accommodate to her requests in both dinner and breakfast which allowed my family to have a peace of mind. Also, we were able to get our shuttle bus refund back despite not having the receipt from the bus driver, which we didnt know we should get. I love the sea view of the hotel, the open-air bath in the room and also that loccitane products were provided in the rooms. However, it seems that different rooms have different clothes to be worn in the hotel. We did not use it as we have booked different rooms and it seemed like there was a class difference. Some of the placement of things in the room could have been better. There was no place to hang clothes or towel in the shower room - which was weird for me. Dinner was simple in a fine dining style. As we had to take the morning flight, hotel prepared a cold bento set for us in the morning by 6am. I would have enjoyed a warm bento though.

Onsen was connected to the hotel. Wide spread of breakfast.

Nice room with nice view. Its good to spend a few days there with a private Onsen bath.

It’s a perfect hotel and so nice spring hot pool. Next time, must stay again.

Enjoyed our stay here!!! Relaxing and the staff was very warm and friendly!

Hotel has a great location close to both Naha and the airport with great views and restaurants nearby. Very impressive spa and hot bath as well.

Hotel has a great location close to both Naha and the airport with great views and restaurants nearby. Very impressive spa and hot bath as well.

Everything was clean and tidy. Nice onsen. Very comfortable stay!

The room was excellent except the WiFi. Overall was great. Onsen was fabulous. Local area was superb. Many good photos were taken.

The room was excellent except the WiFi. Overall was great. Onsen was fabulous. Local area was superb. Many good photos were taken.

The room was beautiful the food was pretty good not amazing but good, the view and hot tub on our terrace was awesome, although the service was not that great, we had to change clothes, we were early, obviously the room wasn't available, which I totally understand, but they didn't have any other choice than the toilet to change clothes, they have a spa area, but they don't allow people to access to change, we were at a different hotel in Naha a few days prior and they had no problem with it. You pay a lot of money for the night and you get a lot less service.The room was the best part but not sure I will go back. There is nicer place for the same price in Japan usually the service is impeccable this was a snobby place.

The room was beautiful the food was pretty good not amazing but good, the view and hot tub on our terrace was awesome, although the service was not that great, we had to change clothes, we were early, obviously the room wasn't available, which I totally understand, but they didn't have any other choice than the toilet to change clothes, they have a spa area, but they don't allow people to access to change, we were at a different hotel in Naha a few days prior and they had no problem with it. You pay a lot of money for the night and you get a lot less service. The room was the best part but not sure I will go back. There is nicer place for the same price in Japan usually the service is impeccable this was a snobby place.

Pottery Bathtube in the terrace of the room was good.

If don’t mind driving up to Onna, you would be staying at a hotel with much better facilities and services at a same cost. Overall condition isn’t too bad but it isn’t really that good value for money.

the pick up service from airport has been cancelled, we need to take taxi to the hotel; it takes around yen1600