Clean, friendly staff, good quiet location. Communication in English was not always easy but just sufficient.

Very nice view & good place perfect service！ Good staff goodgood

Most things are great only bathroom pipe clogged and water flows real slow.

Group hotel so dont stay here if you want peace and quiet.. poor quality breakfast and reception staff (except reception manager who was fabulous) are unfriendly and treat guests like thieves !! need a receptionist to unlock the lift to go down to the car park what a joke !!

Group hotel so dont stay here if you want peace and quiet..poor quality breakfast and reception staff (except reception manager who was fabulous) are unfriendly and treat guests like thieves !! need a receptionist to unlock the lift to go down to the car park what a joke !!

This hotel is definitely good to stay with. Room size is hugh. Staff are friendly.

Room cleanerance is not enough.. but food is good..

It’s near Terminal 21, no worry about shopping or eating.

Very good hotel in nice location, not far from the Terminal 21 Mall and from the beach, you can be there in just 10 minutes walk. The hotel also offers a free shuttle to bring you back and forth from the hotel to Pattaya City Center. The hotel is clean, the staff is amazing and very helpful from start to end. The swimming pools are nice and large enough, not too crowded either. Thank you :)

Location of the hotel is near to Terminal 21 and also Tesco Lotus which is an advantage if you plan to take some brief walk to visit those malls. There aren't street food / hawker around the hotel, hence, for meals, you would need to visit those malls and their surrounding areas. There is a 7-11 nearby around 50m from the hotel which is a plus for you to get your snacks and other stuffs. Hotel isn't that friendly for small children as there are no baby seats available at dining area. Reception staffs and some breakfast staffs could be trained and improved further as I find some of them lack of welcoming and smiles. It doesn't reflect Thailand as a land of smile. Overall, most staffs are helpful and happy to greet you except for some with very obvious "black faces'. Maybe they were having a bad day. One negative thing to note was the breakfast time closed exactly at 10am. They would off the air conditioning and turn off the music and pull up all the window blinds making you extremely uncomfortable to even stay for another 10 minutes to finish up your coffee/tea. This is the only hotel I stayed among 50 over hotels that I have visited all these years to have such practice. This is a very bad and rude practice I would say. You can get your staffs to clear the buffet area and allow the guests to finish up whatever food or drinks they still have in comfortable way. A grace period of 15-20 minutes would be good as most guests would leave by then.

Location of the hotel is near to Terminal 21 and also Tesco Lotus which is an advantage if you plan to take some brief walk to visit those malls. There aren't street food / hawker around the hotel, hence, for meals, you would need to visit those malls and their surrounding areas. There is a 7-11 nearby around 50m from the hotel which is a plus for you to get your snacks and other stuffs. Hotel isn't that friendly for small children as there are no baby seats available at dining area. Reception staffs and some breakfast staffs could be trained and improved further as I find some of them lack of welcoming and smiles. It doesn't reflect Thailand as a land of smile. Overall, most staffs are helpful and happy to greet you except for some with very obvious "black faces'. Maybe they were having a bad day. One negative thing to note was the breakfast time closed exactly at 10am. They would off the air conditioning and turn off the music and pull up all the window blinds making you extremely uncomfortable to even stay for another 10 minutes to finish up your coffee/tea. This is the only hotel I stayed among 50 over hotels that I have visited all these years to have such practice. This is a very bad and rude practice I would say. You can get your staffs to clear the buffet area and allow the guests to finish up whatever food or drinks they still have in comfortable way. A grace period of 15-20 minutes would be good as most guests would leave by then.

Nice hotel room and staff. Very friendly. Near terminal 21 shopping mall, walking distance. Room was very very huge. Booked a family room and was given two separate room , 3 bed on one side and 2 king bed at the other, fantastic offer, thank you very much.

Nice hotel room and staff.Very friendly.Near terminal 21 shopping mall, walking distance.Room was very very huge.Booked a family room and was given two separate room , 3 bed on one side and 2 king bed at the other, fantastic offer, thank you very much.

Was very nice room with good amenities. Friendly and helpful staff

5th time and should hv more, love the location and the room comfort. Staff is another key strength of this property.

Good location & good price & nice staff Will back here again

Good location & good price & nice staffWill back here again

Very friendly and comfortable stay. One of the most enjoyable and relaxing stays I have had in Thailand Staff excellent

Very friendly and comfortable stay. One of the most enjoyable and relaxing stays I have had in Thailand Staff excellent

nice room and serivces, good price, walking to Big C， Lotus just few mins.

Hotel is nice, cleanliness and confort. The hotel facilities are superbness. 7-11 is just 50 metre from hotel. Its worth to what you paid.

Hotel is nice, cleanliness and confort. The hotel facilities are superbness. 7-11 is just 50 metre from hotel. It's worth to what you paid.

good service and good hotel staff... reasonable parking space :)

No smiling faces from the lobby staff. Some r unfriendly.

No smiling faces from the lobby staff. Some r unfriendly.

The fridge in the room was quite small due to the location. The staff are very friendly and helpful.

The fridge in the room was quite small due to the location. The staff are very friendly and helpful.

room was clean and modern. Place was quiet yet in the heart of the city

room was clean and modern. Place was quiet yet in the heart of the city

the room is huge! staff are friendly. though the breakfast choices is limited but overall its very good experience!

Only short coming is way out of town centre , not easy to look for food around hotel area !

The hotel is quite far from the main area of Pattaya. There is a one way truck to the tourist areas, but good luck getting back as many transports dont know the hotel. The hotel is very nice and clean.