Lovely room in a great location.

I don't like leaving negative reviews but I really don't understand why this hotel gets a positive rating on Hotels.com. No breakfast available, the room was not properly clean. Other review sites mention these issues, so I guess it was my mistake not to check more closely before booking.... If there's no breakfast, why don't check-in staff make sure you're aware of this and suggest local options (I went to the excellent DownTown cafe/restaurant a few hundred metres away). On the upside, it's well-located, a nice historic building with reliable Wi-Fi (which often don't go together!). With better cleaning and proper info about breakfast, this would be a nice hotel...

Lovely building in one of the oldest streets in the city. Although check in was 'different' it worked really well and the gentleman who booked us in was very friendly. The public car park is a short walk away by the railway and you need to pay by cards. None of my UK Mastercard or Visa cards would work with the machines but my wife's Barclaycard did; no idea why but something to be aware of. You can get a ticket for the duration of your stay so no need to go back every 24 hours. There is no restaurant at the hotel but that is not a problem as there are dozens of cafes, bars and restaurants in the area, in fact we were spoiled for choice. The room was huge, as was the en suite and the bed was very comfy. The fridge was a bit noisy as was the air con but not enough to disturb our sleep although the local beers may have helped! Thoroughly recommended and will certainly be going back.

The room was quite spacious and very clean. The bed was so comfortable, I did not want to get up next morning. The staff also was very helpful. I will Definitely come back next year.

This four stars hotel is located in the heart of the city centre of Nijmegen, on a historical street full of lovely shops, bars and restaurants. The location is very convenient, and it is 10 minutes walking distance from the central train station. The hotel is located in a historical building that has been renovated and has an elevator. Unfortunately, I cannot give you entirely positive feedback: the room is spacious but lacks equipment. The bathroom has no furniture, just one hook on the door to hand towels. The furniture in the room is also too few. One tiny hanger and no wardrobe at all. I had to spread my clothes on the sofa and the chair. There is a giant flat TV screen but nowhere to leave my suitcase. There was overall a massive lack of care for every possible detail. Cleaning was superficial, and I only was given a light duvet (in mid-July) without further bed sheets (only a mattress cover). I should not complain because I was given a bed, toilet, hot water, shower and a roof. But I was expecting something more from a four-star hotel that I paid almost 150 euros per night.

Service at this hotel is a problem. I arrived Sunday at 3pm. No one was at the reception - periodically checked until 9pm (there is a nice Galician restaurant across from it case this happens to you). Calling the hotel did not work - the calls went directly to voice mail, stating that the inbox was full... I had to find another hotel. Next morning I managed to check in, no apology. (Still working on getting a refund from hotel.com). The first day the room was not made, the rest of the week everything went well. Never saw staff except on check-in. The hotel location is great, very central. My room was very nice and clean. Air conditioning works well and is quiet. Coffee machine is good. One should be aware that if your room faces the street (mine did) it can get very loud until ~11 from the restaurants below. Bottom line: if the check-in would have worked I would recommend this hotel. Given my experience with the check-in I will find a different one next time I go to Nijmegen.

Great location on the square. Good service clean modern great size bathroom and A/C

Vary nice and clean place and great stuff.