Beautiful hotel with the best restaurants!! The staff was amazing and extremely helpful.

Clean

Our experience at this hotel was absolutely outstanding! Every employee we came in contact with was courteous, cheerful and helpful. Our room was exceptionally clean and the food at The Grain Restaurant was very good. We are already planning to visit the Norfolk area again this fall and we certainly stay at this hotel.

The location was great

Absolutely love the room with the view.

I think for the money paid all of the elevators should work

Awesome Hotel

Great location - restaurants in the hotel were fantastic.

Every thing was excellent. The corner room is the way to go. No better view.

Hotel continues to be awesome. Check- in was delayed by about an hour but everything else is amazing !

Will most definitely make this my main stay hotel when i visit va

Beautiful scenery

Everything was great!

Really nice hotel.

This was a beautiful hotel. I would definitely go back. The room was beautiful, the view was spectacular and the Chai Tea I got at the coffee shop downstairs was wonderful. Overall a great experience.

There was a huge convention going on which was beyond their capacity to manage. One of three elevators meant to transport guests to rooms was out of order from the time I arrived because it had been overloaded; and was never repaired in the four days. When I arrived at 10pm, my front desk check in was fine, but it then took me over a half hour to get to my room because of the elevator fiasco. I even went back to the front desk and asked if there could be access to the freight elevator for which I was dismisssed. Toward of the fiasco, suddenly a back of house person brought us back to the service elevator and dropped us at our floors. When I arrived on the 10th floor, there bags of trash at every door as if waiting for a city garbage truck to make pickup. That persisted throughout my 44 day visit I have stayed at this property a number of times in the past year and find myself thinking never again. Management is clueless. The restaurants are great but the lodging sucks.

Beautiful property. Our dinner had the restaurant was good.

First it took two hours to check in. They said system was down or slow, they said sorry but did not feel they needed to recompense me in any way. The parking scan they gave me did not work 3 out of 4 times. Finally the 4th time they did it it worked, They said sorry, which is my overrall review of this place "sorry" and not worth the money. We only had one day there to go orientation for my son's college and I wasted hours with check-in and parking issues. Even their highly rated restaurent "Saltene" was below average. Of the things we ordered one was outstanding, 3 average at best and two unedible. I have stayed and Hilton's for over 30 years and this was the most expensive and the worst.

Amazing staff, everyone was so nice and helpful

Great view, clean, good staff

Great all around

Very poor water pressure in bathroom sink. Also, the room’s oversize window has pull chain hard curtains that come down from the top. Unfortunately, our’s were permanently set at about 60%closed. THUS, IN ORDER TO SEE OUT ONE HAD TO BEND OVER! We will never stay at this Hilton again.

The property for one night was very over-priced. My bathroom was not clean when I arrived and I called and requested to have it cleaned and no one came to clean it. Additionally, for over $350 per night a room with no microwave is a terrible inconvenience.

Great stay at Hilton in downtown Norfolk. Very pleasurable experience.

Staff was very helpful, and pleasant. Facility was clean and well maintained.

Nice hotel but was disappointed that they checked me out one night early and misplaced 2 of my personal items.

Very nice would stay again nice view , nice restaurant spacious rooms

Nice views

Very nice hotel.

The staff aas really nice

Everything good

AC in room did not work well / at all if that - the property was incredible