I stayed in room 102 right next to the reception. I could hear people talking very clearly and loudly from my room. It lasted until very late at night. And people leaving very early with the noise that the morning. I didn’t sleep well at all.

We stayed in one of the rooms across the road from the restaurant, and the room itself was good. It was reasonably modern, clean and air-conditioned. The room was quiet, and had a small balcony with a reasonable view. What let the experienced down considerably was the rudeness and incompetence of the staff, who manage both the hotel and the restaurant/bar. We had a negative experience in every single interaction with them. We were staying here as part of our walk of the Camino de Santiago de Compostela, meaning that we have stayed in a different location every single day - during all that time, never have we experienced anything like the very poor attitude to customers that is present at this place. Therefore, I cannot recommend this hotel for this reason. Have a look at reviews on this and other websites for an indication of what this place can be like.

The lady who worked the front desk was extremely rude. They had a sign outside directing people to the cafe, but because i was not yet checked in, I had no idea that the cafe was a separate establishment. I knocked and tried the buttons but no one was available. So i tried to see if the doors slid open and the woman who works the front desk came up yelling. She continued to be extremely rude throughout the entire check in process and when i told her i didnt have a spanish number to give her, she stood there and stared at me without saying a word. It was the first experience in any establishment that I was welcomed so rudely.

Room was in the eves of the building with no head room no storage no view.One window but you cant see out of it because its 6 ft off the floor in the rafters..Place is grubby..The bed was so flimsy it moved when you lent against it..No parking by the hotel although the pictures show spaces these are for deliveries and unloading only...The parking they do have access to cost is 18 euros a night per space and is a good walk away..One woman trying to sort a very poor breakfast but obviously couldnt cope to the detriment of service.Not her fault just needed more staff.

Excellent

The room mattress... has seen better days a long time ago. It's a foam mattress that sinks in after a while... not comfortable at all. The building, as a whole, the facilities have stood still for some 30 years, or more... in general, everything needs good maintenance.

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It has an excellent location; across the plaza from the Basilica of San Isidoro, just blocks from the cathedral and the barrio húmido section of town. An easy walk from the train station. The breakfast (in the restaurant section) was also popular with peregrinos; it was a joy to wish them Buen camino.