This is the second time we have stayed at the Emerald boutique. The services is wonderful. The staff is always so helpful. Our favorite person there is Sammer. She is wonderful. You cannot go wrong by staying here.

Staff were very nice and friendly.

When we arrived, the hotel, staff greeted us with cucumber lemonade. It was perfect after our long, hot drive from Naga. Our rooms were clean, very well maintained. We had lunch, and the restaurant, and the service was excellent, and the food was delicious. We were only staying for one night because we had to catch a very early flight out of Legazpi in the morning. When we came down to the lobby at 4 AM the night staff had already made us breakfast to take with us even though the restaurant wasn’t ready to open for another two hours! To be honest with you, our stay, however, brief, was probably the surprise of our vacation in the Philippines

Outstanding overall services!

Staff and food.

Very close to my relatives in legazpi city. The property is very convenient to church,groceries,and to travel to legazpi proper and Daraga area. It would be much better if there is a power point outlet on the bathroom,saves you from buying an extension cord

Check-in process was a breeze, rooms are clean and staff are nice and efficient.

Stuff friendly and nice its breakfasts is very good

Shower head pressure very low Air con not the best

Shower head pressure very low Air con not the best

The shower water flow was less than a trickle; took 45 minutes to shower. Ant and roach infestation; nothing else to discuss. Free buffer breakfast was limited to one dish with one serving per individual; I ate breakfast at a outside restaurant everyday. Room size is not comfortable at all; no space to move around in the small area. Ratings are overrated for this hotel. I would give it a 1 out of 5 rating.

This boutique hotel is a hidden gem. The breakfast was soooo good! The staff are friendly and are very helpful. I’ve stayed here a couple of times already and it has not disappoint.

This boutique hotel is a hidden gem. The breakfast was soooo good! The staff are friendly and are very helpful. I’ve stayed here a couple of times already and it has not disappoint.

The property is very accessible to everything and the buffet breakfast. The staff are helpful and reliable.Thank you

The property is very accessible to everything and the buffet breakfast. The staff are helpful and reliable. Thank you

The place was perfect for relaxation, staff are so accomodating, very clean room and air conditioned. Foods also are good, buffet breakfast...over all I can recommend well the place and I love to stay again some other time...!

The sraff are indeed very attentive and friendly. They serve different Filipino breakfast everyday and it was okay. The only downside was everytime we go downstairs for breakfast, some of the food on the tray had run out and had to ask sraff to serve more. I guessed that the rationale for not serving too much as food may get too dry. We had our supper for two days and it was okay, too. The best bit of this hotel is the cleanliness. Whoever cleans this hotel must be commended for her great work. I hope she fets this feedback. This hotel may need a bit of maintenance, i.e. wooden toilet door expanded and unable to close it as a result. Although we dis not mind not closing the door fully. For a hudfet hotel, I do not expect much with the speed of the wifi. They also offer in- room massage and we requesred for this service twice. It was a good value stay overall.

The staff are very accomodating. The view of the volcano is excellent at Rm.303. Breakfast is very good and the cherry on the top is the free airport transfer

Clean and comfy beds.. friendly staff.. will gladly check in again

Food, restaurant, front desk were all great. Place was clean.

Highly recommended hotel for business trips. Clean, comfortable and spacious room with consistently fast wifi, complete bathroom amenities, good breakfast, and courteous staff. Packed sandwich and free airport transfer provided for an early morning flight. The only negative factor was the dark streets around the hotel with some drinking joints, which make it risky to walk at night, considering that the City Hall and the plaza is just a block away. Not recommended for handicaps since there is no elevator.

Highly recommended hotel for business trips. Clean, comfortable and spacious room with consistently fast wifi, complete bathroom amenities, good breakfast, and courteous staff. Packed sandwich and free airport transfer provided for an early morning flight.The only negative factor was the dark streets around the hotel with some drinking joints, which make it risky to walk at night, considering that the City Hall and the plaza is just a block away. Not recommended for handicaps since there is no elevator.

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Not too bad!

Location is so convenient to some restaurant and close to the church and city hall

The Beddings are Very Clean.. also the towel are white and clean. Food taste so good..

My 3 night stay was very comfortable. Breakfast has good variety and was always delicious. Lastly, staff are very attentive and courteous.

Situated in Old Albay. Convenient location. Walkable distance to the main road and Legazpi Albay market.

it was clean and the staffs were very helpful

the staff is super accommodating. food for breakfast is ordinary. my room is not cool enough. AC not working well.room is so small and cramp. much more the toilet.

Boutique hotel right in the midst of the city. Room was small but very clean and comfortable. Free breakfast is a plus. Free wifi. Many restaurants around the hotel.

Boutique hotel right in the midst of the city. Room was small but very clean and comfortable. Free breakfast is a plus. Free wifi. Many restaurants around the hotel.