The hotel is dated but the facilities are very good and the staff are very friendly and helpful.

Excellent for the price

Nice hotel. Not very modern but clean and everything worked great. The staff were nice and the breakfast was really good. Very convenient for a walk into Hitchin which is a nice market town. Enjoyable stay.

Very old fashioned guest-house feel to this hotel. Was asked quite curtly if my partner was staying with me on check in, as apparently I'd only booked a king sized bedroom for one! Not sure hotels.Com had made this clear and did feel very awkward and old fashioned. Price therefore increased an extra £10, perfectly reasonable as included for breakfast, but I haven't been asked for room occupancy details since the 80s, and I'm not sure things have changed at the Firs in all that time. Room very clean and comfortable, but honestly felt like the rest of the place is very dated.

Welcoming. Friendly staff. Nicely cooked full breakfast. Cereal fruit yoghurt and toast also available. Hotel is older but very clean. Good amenities in room. Nice little terrace outside.

All was good, breakfast was excilent. Only fault bar was not open

All was good, breakfast was excilent. Only fault bar was not open

Our room in the Firs Hotel was comfortable and clean, with a nice double bed and two armchairs which we liked very much. The room faced on to the main road which had a lot of traffic until quite late, and it was too hot to close the window. The ceiling fan helped a lot but we ended up having the window open a bit and got a good night's sleep when the traffic reduced later in the evening. Breakfast was excellent, we had cereal, full English breakfast, excellent coffee, toast, marmalade, and fruit. Check in and check out were quick and easy, and we thought it was very good value for a comfortable night's stay in Hitchin. The location was very convenient, there was plenty of parking in the hotel car park and the WiFi worked very well. We will certainly stay in the Firs Hotel again, next time we are visiting the area.

Our room in the Firs Hotel was comfortable and clean, with a nice double bed and two armchairs which we liked very much. The room faced on to the main road which had a lot of traffic until quite late, and it was too hot to close the window. The ceiling fan helped a lot but we ended up having the window open a bit and got a good night's sleep when the traffic reduced later in the evening.Breakfast was excellent, we had cereal, full English breakfast, excellent coffee, toast, marmalade, and fruit. Check in and check out were quick and easy, and we thought it was very good value for a comfortable night's stay in Hitchin. The location was very convenient, there was plenty of parking in the hotel car park and the WiFi worked very well. We will certainly stay in the Firs Hotel again, next time we are visiting the area.

Good sized room and comfortable. Small bathroom but perfectly adequate. Dated decor but fine for a convenient stay. Plenty of parking.

Good sized room and comfortable. Small bathroom but perfectly adequate. Dated decor but fine for a convenient stay. Plenty of parking.

Clean and tidy good value botel

Excellent family run hotel.

Excellent family run hotel.

It was perfectly fine for the price.

It was perfectly fine for the price.

Great location and easy access to town centre. Was able to work in lounge after checkout for an online meeting and staff very helpful

Great location and easy access to town centre. Was able to work in lounge after checkout for an online meeting and staff very helpful

Welcoming, plentiful parking options on-site (maybe because not so many are travelling these days) comfortable and clean. Cooked breakfast was good for us, albeit not sure what options if you did not want cooked. As some rooms face on to a main road - which unusually did not disturb us (we usually hear a pin drop at home) so ask for back facing rooms if this potentially bothers you.

I found this hotel very comfortable and friendly. I choose a king bed room that was spacious. It is a little dated but very clean. Easy free parking and an nice 15 minute walk into the town centre. There is no restaurant but there is an abundance of places to eat in the town.

Nice hotel a bit dated but in good condition Excellent service and friendly staff Excellent cooked breakfast aswell

Amazing!

Clean, comfortable hotel with great staff and a good breakfast

Hitchin is a beautiful town and the Firs hotel was an ideal place to stay. The staff was very welcoming. Accommodation very comfortable. Breakfast wonderful! I’d stay there again if in the area.

A well positioned hotel for my visit to Hitchin. Staff very welcoming and friendly. Room was good and it was nice to be provided with a fan as there is no air conditioning. Breakfast was good and served with a smile. Will be happy to stay there again when on my next visit.

Clean,comfortable and spacious room. Staff welcoming and helpful. The hotel is on a main road so we were glad to have a room at the back which was quiet.

Hotel is functional and if situated well for your needs then go for it. However, strong smell of paint permeated the place, but no sign of any renovations in the section I was in. Carpets in need of deep clean (or total replacement), and generally could do with a good refurb. My room at front had noisy traffic late into the night - and due to heat (not the hotel's problem!) , had to keep window open or stifle! Ceiling fan seemed only to work with light on... Staff pleasant and helpful. Did not try the breakfast.

The room was clean and the bed was comfortable.. The breakfast was ok but a little more choice would have been nice. We were disappointed that he bar was clsed at 10.15pm Would have liked a "nightcap

Very welcoming staff and good breakfast

Only downside was no evening meals available Staff for breakfast very friendly

Very pleasant reception, Staff very helpful, only negative was my front bedroom was a bit noisy at night, will ask for a rear room next time. Breakfast cooked to order, good selection of juices, even had cranberry!

A one night stay for a family party in Hitchin. A cheerful welcome from the young lady at reception. Helpful information for parking in the town centre and the fun we were likely to have at the "adult pantomime" we were going to. An excellent full English breakfast in a clean and warm breakfast room. The bed was very comfortable, the room warm and clean. Ensuite bathroom roomy and clean with a nice big shower cubicle.