From the front gate to the kitchen chefs & inbetween! First, it’s off the main road traffic madness. It’s gated. The staff on the outside are helpful in whichever way possible. Front desk checkin does not take long - they are super efficient. They have a plan including dinner which is absolutely worth it. Lounge in the serene pool area. The front lobby area is perfect for entertaining friends or family, but wait, we’ve not spoken of dining yet. Where does one begin? Each & every staff member up there goes over & above to make your culinary experience beyond expectations. SARDARJI with chai, & all Amritsari specialties!!! ਬੱਲੇ ਬੱਲੇ, ਫੱਟੇ ਚੱਕਤੇ

Excellent front desk and restaurant staff. Hotel managers , Sunil and Lovely, excellent, friendly and very customer oriented

Excellent stay. Chef Ranjeet's Kulchas are undoubtedly the best in Amritsar

All good

Arrived very early via train and was thankful that our room was ready, the staff were very friendly, accommodating and the room was very nice and reflective of the online images. Breakfast each morning had a very large choice of Indian and continental food but we stuck with the Marsala dosas as they were delicious. The meals are priced as expected for a quality hotel in India so if you eat here be prepared for the bill at checkout. They organised a hotel car and driver to take us to the Wagah border crossing to watch the ceremony, we could have walked the street to get a taxi there and back but we have been burnt before by drivers who either disappear or suddenly change their price, so having a hotel staff member take us and particularly show us the foreign tourist VIO lines was excellent.

I want to thank all the staff at this hotel. All the time they were very kind to us, but especially to Mr. Mohit, the chef, who prepared very tasty Indian food and gave it to us as an appetizer and explained to us how it was made. Thank you all for making our stay there so pleasant. Greetings from Mexico.

Good

Great staff.

Short Stay..only overnight. Checked in at 9pm the staff at the counter seemed little inexperienced, however the check out staff was very smooth. Had to change different room than assinged as the room had foul smell and was very small in size and also the bathroom in all the rooms are very small. The rooms don't like the pictures posted online . Also didn't feel like a true Marriot Hotel. Felt like a normal hotel building having Marriot Name and Management.

Good staff

Excellent service, awesome buffet. Really nice stay. Will visit again.

Very good hotel. Very nice staff who were very helpful and informative.

Great restaurant

Property was nicely located near the train station. Difficult to find as its tucked away. Concierges and door staff are great as they speak fluent Punjabi but annoyingly the desk staff or restaurant staff only speak Hindii or English which means it is more difficult to be understood. Nice swimming pool too. Plenty of autos outside but they charge you more so walk down the road. Area is safe enough. 15 mins in an auto from the Harimandir Sahib and old town and ditto the nightlife in the other direction. Breakfast was fine but NO coffee only tea/ char. The aloo paratha and choley were excellent but had to wait an awful long time for the bhaturas.

Washroom and shower was not clean at all, room was average. Staff offered free breakfast at check in and then when I showed up for breakfast, they told me it is not complimentary. Pretty basic but embarrassing situation.

Great staff. Great restaurant. Awesome room.

Stay at many a place each time I have visited Amritsar, but this must be one of the best. The food and service was exceptional.

Property was clean and maintained, easy access to transportation

I have stayed at this property before in 2017. It was much better then. This time I felt the condition of the hotel was deteriorating

Staff was good, need to fix room door it was stuck every time,

The property is situated in a good locality . Very near to the city market and golden temple . Other than that , the breakfast buffet is good , service is moderately decent . The rooms , however are subpar and not enough attention has been given to housekeeping or maintaining the cleanliness of the room . I saw several spots on the floor with dust and lint and had a peculiar odor .The room vicinity was very noisy and it wasn’t quiet during the turn down hours .Constant sounds of room being closed loudly and things being dragged across making a lot of noise throughout the night (may be the floor I stayed had some maintenance room)

The food at Kava restaurant was excellent! Plenty of choice and great service. Especially by Manorama. The location is also perfect and nearby Golden Temple and shops. The rooms are clean and comfortable. This was my second time at fairfield. It was great as usual

I enjoyed my stay here, The property is very good and most importantly everyone from the security, reception front desk, Restaurant staff and housekeeping went out of their way to make me comfortable. Will definitely stay there next time

Fairfield by Marriott is a sweet and convenient hotel. Good staff and quite efficiently managed. Housekeeping could do with some improvements.

I called many times before check in, but property telephone was not working. Towels were very old and dirty. Place felt like with dust everywhere. Neighborhood looked dirty and unsafe. Staff was excellent. Breakfast was good but dinner was not. Property didn’t meet Marriott standards. Would not stay there in future.

At the heart of the city. Walkable to some shopping area. Room size is little questionable. No working desk at all. Was good enough for limited days but not for long stays,

Not as expected in 5 star

The hotel has amenities of Motel 6, like toilet soap from fixed dispensers to bare Minming stuff. More importantly, the hotel seem to have a temperature problem: AC won’t cool making it hard to sleep; and hot scalding water in the shower regardless of the faucet setting. Overall, anything but a four star experience.

The hotel is clean. Our room had a musty odor. The staff treated us well.

the booking was done even after knowing that there was construction activity in hotel premises. swiming pool closed along with other facilities. full refund should be given for such bad experience.

We stayed as a family for 3 days in April. We were very satisfied with the hospitality of the staff. At check in we advised that we required a cot for our 1 year old child and this was set up ready for us to check in. My son who is 6 years old suffers from severe food allergies and the first time we went to eat in the the hotel restaurant in the evening we notified the staff and the head chef came out and spoke to myself to ensure he understood the allergies and made notes. The chefs then would make separate fresh food for our son both at breakfast and evening time. We were very impressed with the way the hotel catered for our sons needs each time we ate there. The staff at the hotel were very friendly and would always ensure we had everything we needed. Overall we were very happy with our stay and if we were to visit Amritsar again I would definitely stay here again. Sukh - Birmingham UK

Was a nice stay