No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.

Enjoyed my stay, the staff is very friendly and helpful. Did not get a great room, but it was clean and comfortable. Parking is a challenge Breakfast is very nice, a big variety and everything is fresh. The dinner buffet is ok, but when prepared in advance, some dishes lose some texture and taste.

Fantastic,awesome food and staff

Fantastic hotel with great service! Clean and elegant.

Very nice. Was completely refurbished a couple of months ago. It not actually in canillo but a few minutes drive up the mountain.Staff is helpful and facilities are great.

Very nice. Was completely refurbished a couple of months ago. It not actually in canillo but a few minutes drive up the mountain. Staff is helpful and facilities are great.

I stayed at Roc Meler for 3 nights. When we arrived we found there was no parking available in the hotel, but they offered us to park the car in a parking nearby and pick us from there.- Breakfast is great, good omelette but lack of different options.- SPA is great, but avoid going during 7-8 pm (It should close later, as we arrive late from skying). - Gym is great again. This one is usually empty. After skiing looks like people do not want to train anymore. It is small but new.- WiFi is the worst one Ive ever seen in my life!!! It was asking us to log-in every 10 minutes. Please, repair it...- Irish Pub has great food served in 15m. Pizza was great.- Buffet restaurant is good (more than 20€ though), and they charge you for water. I ordered tap water and they told me I needed to pay for mineral water. I asked to talk to the manager, Miguel, and he said it was for safety reasons. Considering that the rooms have glasses, coffee and no complimentary mineral water, I believe they do it because they want to charge you for the drink.Overall, the experience was good, but I will considering coming back to this hotel after they refused me to serve me a glass of water. I hope they change this policy.

I stayed at Roc Meler for 3 nights. When we arrived we found there was no parking available in the hotel, but they offered us to park the car in a parking nearby and pick us from there. - Breakfast is great, good omelette but lack of different options. - SPA is great, but avoid going during 7-8 pm (It should close later, as we arrive late from skying). - Gym is great again. This one is usually empty. After skiing looks like people do not want to train anymore. It is small but new. - WiFi is the worst one I've ever seen in my life!!! It was asking us to log-in every 10 minutes. Please, repair it... - Irish Pub has great food served in 15m. Pizza was great. - Buffet restaurant is good (more than 20€ though), and they charge you for water. I ordered tap water and they told me I needed to pay for mineral water. I asked to talk to the manager, Miguel, and he said it was for safety reasons. Considering that the rooms have glasses, coffee and no complimentary mineral water, I believe they do it because they want to charge you for the drink. Overall, the experience was good, but I will considering coming back to this hotel after they refused me to serve me a glass of water. I hope they change this policy.