Outdated hotel that needs a proper renovation. Room during first night had sewage smell switched to another room that was fine.

The property offers 24 food service to its clientele pools were crowded beaches unswimmable a because the beaches full of rocks we had no idea we needed shoes smaller establishments are more service oriented in my experience

Depending on what floor you get, can smell some sewer, and depending on the room you get, might get cigarette smoke from the vents. If you want to sign up for any excursions, make sure to have euros/cash ready. They don't accept cards which is very inconvenient. Overall staff was great.

The hotel was great but there were few problems that made it less than 5 starts for me. First, the A/C was too weak no matter how strong we set it, all the way down with the temperature, it was still very hot in our room. The hallways and other halls are not receiving too much A/C and it was too hot generally speaking. Second, the elevators are far from what you expect to find in a 5 stars hotel. Old, small and super SLOW. Difficult to handle EVERY DAY. It really damaged our experience as we had to wait so much for the elevators for the most simple things we needed. Last, the cleaning of the pools could have been much much better, specifically the kids pool. It had algae like rubbish in the water that actually left stains on our clothings! It is worth mentioning that the team was super friendly and welcoming, yet the problems above are way above their head to solve.

Great stay… big hotel but always clean tables and immaculate buffet at breakfast. Food options all day, cooked to order and staff are proactive in offering drinks (unusual for all inclusive !). Rooms are small but clean, new, with all you need. Make sure you request in advance if you need a specific bed type .. I booked a twin for me and my son but were allocated a double and had to wait until the next day to get a twin. Staff were polite and helpful though and the themed restaurant concept of tasting menus is great! Would highly recommend !

This hotel has recently been updated and feels new and modern. It is not a 5 star hotel and I believe can only claim this due to the spa and helipad. However it is a nice hotel and very little would improve it. For example - fighting for sunbeds - observing daily arguments poolside doesn’t make for a 5 star. Housekeeping left a lot to be desired. Used water/wine glasses turned upside down unwashed, limited toiletries never replaced (used day one of 2 weeks and not replaced).. beds made with sheet 6 inches from bottom of bed (had to fix every night and I’m only 5ft 7). Asked housekeeping for replacement shower gel and got told we had to ask at reception - definitely not 5 star service. On a whole I did like the hotel though and the facilities for our teens/tweens was great. Food was fair for all inclusive (few too many queues) although note the special restaurants were set menus which were quite unique and we could only visit once in 14 days. We only did the Italian and Asian - both were enjoyed by the adults but not the kids. The SPA staff daily walked the pool trying to sell services which made it feel a bit downmarket. The beach was nice but all beaches this side of the island are rocky so we didn’t sit there most days. The location was a bit quiet for our kids - we were a party of 10 so had to get 3 taxis to Rhodes town - meant we didn’t do it daily but it’s definitely where all the fun is at in the evening. Overall it is a nice 4star hotel

Staff at this hotel were so friendly and attentive. Food options were excellent. Something for everyone. Salads were so fresh and drink choice was great. We dont usually stay at all inclusive hotels, and tend to opt for a villa, but was pleasantly suprised at how lovely the hotel is. Would definitely recommend and will be back!

Reception staff didn’t seem very helpful. Hotel was so busy. Room facilities looked tired & in need of freshening up & fixing. No information about hotel or local transport or any helpful information.