Very welcoming - bring ordered breakfast to room and even accommodated my early checkout by bringing my breakfast earlier than they start serving.

This accommodation really does FLH. Location is brilliant! So easy to walk anywhere. Staff were lovely and helpful, especially Beatrice. Room was perfect, breakfast in the room was a bonus. Beautiful old building, tastefully renovated. Try it, you won't be disappointed!

Check in staff was excellent.

Hotel is conveniently located in the center of Porto and close to the best attractions. Very comfortable bed and showers. Friendly staff in Vinny and Betrice who were super helpful in assisting and accommodating us due to a canceled flight. Thank you FLH!

Wonderful property in a great location! We were able to walk to everything. The bed was very comfortable and breakfast was delicious, with a large variety of items to choose. There was an abundant supply of coffee and tea on each floor and even cake and snacks in the afternoons. The staff was extremely helpful and friendly and the building felt safe and well maintained.

Property is in an excellent location. It is within walking distance to all downtown tourist locations. You can walk the Majestic Cafe is less than half block. The train station is a block or two away, most nice restaurants are within a five block ratio the sightseeing buses are around the corner etc. The staff is wonderful I cannot say enough about the staff. I learned real quick why the say in Porto everything is up and down very Steep Streets. I would recommend bringing comfortable walking shoes must be non slip shoes. You also have to be in good shape because this is a walking town with very steep streets.

Excellent location, easy walking distance to many places of interest. Based on the main shopping street. Staff very friendly and helpful. Breakfast excellent, nice being able to have it served in your room. Coffee and biscuits/cake being available in the afternoons was also a nice touch. Hotel was clean and felt safe. Room was a good size, comfortable bed and good air con. Would stay here again and would recommend.

Wonderful hotel. Conveniently located. Very welcoming and helpful staff! Super clean

Had a wonderful stay at this hotel. Certainly feels like home away from home - exceptional service from Allison and Beatrix. Breakfast and tea time food and delicacies were amazing - Kudus to the chef for a delicious breakfast and tea time treats!

The front desk were very sweet in accommodating us even when we came in early, they held our bags for us while we walked around. Breakfast was nice! Bathrooms and bedroom were clean and smelled great. The balcony was a nice touch to our stay. Even when checking out they accommodated us due to our flight being late, and they held our bags for us from 11am to 6:30pm. Truly life savers!!! We’d recommend, the only downside was no elevators but it was a great cardio for us. 10/10 recommend we’d come back!

Clean room and very helpful staff. Very convenient to restaurants and bars (Pink Street.). Since public transportation was a bit confusing, we relied on Uber and taxis for popular destinations.

No elevator. Lousia excellent and very helpful

Very nice place and the staff is very helpful and professional. Highly recommend.

Great hotel location, lovely friendly staff and some little quality extras (free glass of port in arrival).

Good: wonderful hospitality and breakfast delivered to room. Bad: a LOT of stairs.

This hotel is in the best location if you really want to enjoy Porto as a first timer. It is in the middle of almost everything. I love the breakfast and the fact that you get to choose what you want and you have complimentary snacks on every floor. I definitely recommend this hotel if this your first time. My girlfriends and I really loved the place. Also there is no elevator to get ur luggage, so you will have to use the stairs but it wasn’t that bad as the person in the reception is always willing help or assist.

Lovely place, great staff, definitely will stay there again on my next trip. Loved the idea of the breakfast delivered to your room, the snacks and drink bar as well available for free for the guests . Makes a lot of difference from your usual stay in typical hotels

From the moment we checked in until the moment we left everyone we encountered were perfect hosts. Cake and biscuits in the afternoon were lovely and brew was a real experience allowlist to order and eat in our room

Beautiful hotel. Everything felt very luxurious. Beds were very comfortable. Good use of space in a city with small spaces. They don't have a dining room so breakfast is served via room service on a little trolley. It felt elegant and pampered to have breakfast delivered to the door. It's in a busy area of the city with easy access to shopping, restaurants and the metro; however, our room was very quiet. Don't know if this is the case with all the rooms. The only caveat is that the hotel is up a steep flight of stairs, and our room was another flight of stairs. Staff was helpful and carried our bags up and we were otherwise fine with the stairs. Just something to keep in mind if traveling with someone who finds stairs difficult or if you have oversize bags.

Lovely stay in central Porto. Beautiful rooms, good beds and a lovely breakfast on the door in the morning that we could wheel in on the little, lovely cart with all the ordered good breakfast stuff from the menu we delivered the evening before. And really friendly and helpful staff. A little gem. Be prepared for the steps of stairs up to the reception. Well worth the little climb 😊

Excellent service, location imperfect and attention to detail on every level. Friendly and caring check in. Rooms were clean, well stacked and spacious.

Great staff, location. Small rooms, but very clean and great care from the staff.

I liked that it was clean n safe

Louisa and team were amazing, always so friendly, professional and accommodating. My room had everything i needed for a good nights sleep. Coffee facilities and hot water available on 2 floors. The 2nd floor has a freshly baked cake every day, i so love that chocolate cake. The lady who makes our breakfast and bakes those yummy cakes really should produce a recipe leaflet. I really liked the location of the hotel, it was easy to walk to all the main sites, the metro or the bus.

Our room was on the top floor. I think there were maybe 8 or so flights of stairs to get to our room. Breakfast was just okay. The last morning we ended up getting someone else’s but we didn’t really care. It’s basically all the same anyway. Our lat night was torture; Portugal is very hot in July and our AC failed. They offered to let us stay at another one of their properties but that was not practical as it was too late in the evening already. All they had was a small fan which was inadequate. We sweltered all night and the room never cooled below 28 C. I cannot recommend this hotel unfortunately. It’s just too old of a building. Also, be prepared, maybe it’s a European thing but the bathrooms often have no doors so if you’re a little bashful about using the toilet and need privacy, it can be awkward.

Friendly staff, nice accommodation, not too far from anything. Enjoyed our stay here.

We really enjoyed our stay at the Santa Catarina FLH Suites. The staff were all really friendly and helpful, and will carry your luggage for you. The building does not have a lift (which you are informed about when booking) so having their assistance was really good. The breakfast is also a lovely touch, delivered to your room at a time of your choice between 0800 and 1030, and you can choose so many options that are all well presented. I loved the granola with the natural yoghurt as well as the fresh fruit juices. Each floor has a Nespresso Pro coffee machine so you don't have far to get a coffee as you need, and there's lots of crockery and coffee pods, regularly topped up. There is also cake served at 5pm which is a nice welcome surprise, and always well baked (the marble cake in particular). The room we had on the top floor (prime suite) was very comfortable, it is up the most stairs so do be prepared for this. The bathroom was well maintained with a good working shower and toilet, and bathroom toiletries too in case you forgot to bring any. The large bed was really comfortable and having the chaise longue and soft bench at the end of the bed to relax in was a welcome addition. We will definitely be coming back here if we stay in Porto - the little touches and the wonderful staff really do make you feel welcomed.

its located right in the middle of a very busy street. Staff is super kind.

This was such a great hotel. The staff were very friendly and obliging. They really care for their guest needs and go out of their way to meet them. The room was small but beyond comfortable. The Complimentary breakfast was delicious and served via room service. It’s in a great location. When booking a hotel in Porto, this is the one to choose.

Staff was friendly and welcoming. So many special touches here!

Graet place to stay in Porto. Very clean, great staff and wonderful location. My solo room was a perfect size for one, and very clean and comfy. Cake at 5 pm!

Wonderful 3 nights in Porto to celebrate our Wedding anniversary and family birthday. Hotel is compact and made good use of space with breakfast brought to our room. Comfy bed good shower and breakfast choices. Helpful friendly staff who helped make our bid day a bit more special.