The reception desk was very busy and not well organized. Thus the check out procedure was very slow without any apologies. When it came to my turn, they even claimed me to pay 20,000 dong for mini-bar use even though I said 'No Use'. After the re-confirmation, they said 'it is OK'. It took another 5~10 minutes. I still can not understand how they did not believe what I the Orbitz guest said.

We stayed on the 27th floor and could still hear street noise. The pool was unavailable during our stay which was annoying, as we were not informed prior

Great view from balcony,breakfast was a vast spread with many options. The only downful is the pool area as the decking needs repair and pool needs maintenance as it wasnt clean

Highly recommend. Our suite balcony room has great view of Nha Trang on 2 sides of the room. Room is very clean. Staff are very friendly and helpful. Breakfast buffets are good. We will book this hotel again.

Great location.

This hotel is in a good location across from the beach. The breakfast buffet was good had many varieties to choose from. I gave 3 stars because several cockroaches were found in my room. One was found in my makeup bag.

Location along the beach was good. The big window facing the beach was great as well. However, it went down hill from there. We booked a 3 adult suite and the check in staff told us there was only one king bed. We have to pay extra for an extra bed. We have to argue about already paid extra for the third adult staying, where did that extra third person fee go? Eventually they added the extra bed for free. This is the first time in my 20 years of traveling this happened. When came into the room, the room is clearly setup for 2 person only despite booked for 3. With only 2 of everything - towels, shampoo, toothbrushs, drinking glasses, and NOTED only 2 pair of slippers. The staff were quick to coming to setup the extra bed and extra amenities but without the extra pair of slippers. I figured it was not a big deal as I had my own thongs so did not mention it. At the time of checking out, surprise surprise, the staff said one pair of slippers were missing!!! Firstly the slippers were the low quality paper slippers which were normally single use only. That’s why I did not bothered to mention about the missing third pair when we checked in. Secondly I am really surprised that they checked for these supposedly single used paper slippers. I hope they have not been reusing them. After informing them that we never had the third pair of slippers and I had video evidence of the room amenities only setup for 2 person only at the beginning, the staff noted it done and returned our deposit

reasonable price