DO NOT stay here. Domestic violence on camera not reported to police because it “wasn’t their business.” Blood and yellow stuff on sheets. Carpet so stained I couldn’t see original design. Mold in bathrooms. Drug activity in halls.

The room was mostly clean, other than a HUGE sticky stain on the floor next to the bed. (Probably VOMIT, from a previous guest.) there were hairs on the pillow case, of the HALF pillows! And the microwave had stuff splattered inside. Also, the Continental breakfast was closed an hour early, and it seemed like I inconvenienced the staff by asking for a cup of coffee, which I ended up making myself, after they told me to just get the stuff out.

Got to hotel 15 mins before 3 said check in isn’t until 3 and made us wait. Then three other people came in and said same thing. Got to room and it was so dirty and I had to pay a $50 deposit fee on top of my charge for this place! Holes in the walls, hair all over the place. Just completely disgusting. But it’s sold out everywhere and last hotel available. Plus pool was down due to maintenance. For paying $130 I’m so disappointed and a waste of money for us. Very disappointing.

The worst and dirtiest place I have ever set foot in. I was amazed. You can tell the carpets have never ever ever been washed. Stains everywhere in hallways and rooms. The pull out that we needed for 5 of us had old socks in it showing they never opened it and cleaned the sheets. The phone made me laugh hard. It was a phone shell, no insides so we couldn't call front desk. The bath tub was filled with mildew and mold and there was debris. When the toilet didn't work they moved us to a room with double beds. Same dirty floors and nasty bathroom. You can tell owners do not give a #### about cleaning. So there is no way they change sheets. Had to get a third room on next day and we checked the bed for bugs. Mattress was filled with dog hair. We put our clothes all over the bed and slept on our clothes. Fridges were dirty. Coffee machine smegma. Three of us went to another hotel to shower. I had to get through my work deadlines and pushed through. I have slept in cheap motels. A bottle of bleach goes a long way. Oh argument with employee and guest in lobby. Guest put blanket in bathtub. Employee was mad. Guest said, "you have to wash it anyways." Employee says, "no we dont wash the blankets everyday." Boy by. Stay away. For sure health department needs to shut them down. Disease will spread. Shame on Grand Rapids. This is what we will remember.

I stayed for a couple nights, being partially homeless it was a refreshing few nights to be able to recharge

Booked online check in was at 3 advertise a piol and game room which have been unavailable for over a yr the walls han carpets were nasty and dirty also upon arrival had to pay another 50 we had blood on our carpet floor would not recommend to no one their breakfast they advertise is cereal and good luck with milk for that this place should not be advertising falsly lot of money for very unclean dirty place housekeeping wasn't any better would absolutely not recommend especially if you have children

Our room was given away. My wife and I wanted a King bed but were "upgraded" to Two queens. We were looking forward to sharing a big bed and instead were crammed into a smaller bed. Maybe they should have reached out to see if we wanted the "upgrade" before giving away our room. The front desk associate was absolutely useless, We called because the TV wasn't working. (i had to get it working) Our room phone didn't work and was never fixed . Also we found a turd in the elevator!! We once again informed the same front desk guy and he could care less. He said "someone will have it clean by morning" That is a bio-hazard, how lazy and careless can you be??

Arrived at hotel after hours individuals outside of establishment looked shady. More than one lady of the night prowling near lobby. I failed to mention that the showers appeared to have feces splatter. Couldn't shower instead I showered at a local gym. Attempting to check out receptionist was rude and apologetic. Notifyed owner/management different individual had same disposition