The hotel is clean and staff are friendly.

Breakfast food consists of cheese. Cheese is everywhere (sandwiches, scrambled eggs, etc) and I’m allergic to one.

The room was not in good condition with a ripped and stained couch, stained floor, dirty dining table and side tables, half used toilet paper (fresh ones should be put out), inedible breakfast, and not very friendly staff. The iron was damaged and ripped my husbands new shirt. I would not stay here again.

I recently stayed at this hotel and was thoroughly impressed. The staff were exceptionally friendly and attentive, making the experience very pleasant. The property was meticulously clean, and the rooms were well-maintained and comfortable. I would definitely recommend this hotel to others.

We’ve stayed here at this location in the past due to the close proximity to downtown Temecula. This time, and last time, the hotel personnel were helpful and kind. However, the rooms need a very significant deep clean, and I believe this is a management issue. For example, the grout in the bathroom was severely stained. The grout and tile looks like dogs have peed all over inside, and it feels quite frankly, dirty, and gross. There are stains all over the carpet the lounge/bedroom area and again it looks like dog pee. I felt uncomfortable walking barefoot in the room.

Was there with my family of 4. Everything was great and great customer service.

Quiet, peaceful, friendly.

It was in a nice quiet area close to old town super clean and modern

The hotel room was comfortable, the location was near the wedding venue and near Old Town.

It’s very clean!

Room was nice and spacious but had an unpleasant odor of urine and bleach. Im guessing they cleaned with a dirty mop.

Room was dirty. Front desk staff were rude. Customer service horrible. Over priced! Book another hotel

This hotel is mismanaged. I checked into my room and the bathroom was filthy. (See photos). There was hair all over the bathroom. Soap scum. And stains. And residue in the shower from whoever last showered. Brown ring in the toilet. Ridiculous. I complained and was given a second room. It was the same as the 1st. I was given a 3RD ROOM. It was the same as the last 2. The 3rd room which was the least dirty had grease stains on the table where someone had eaten. Hair in the bathroom. Soap scum on the shower and stains on the couch. This place is gross, and the rooms aren’t cleaned apparently. I wanted to leave a “do not disturb sign” so nobody came in my room during my 3 day stay but there is no sign in the room. The “cleaners” came in the room today and made the bed and did nothing else; left simple trash like the soap packaging on the bathroom sink and an empty container on the table. The bathrooms are gross and obviously not being cleaned so what else isn’t being done/cleaned. I have travelled all over the country, stayed in hundreds of hotels and never experienced hotel bathrooms and rooms that were so obviously not clean

Clean and friendly staff

The room was clean and staff was friendly.

This hotel is lovely for the price. The staff were kind and attentive to any concerns that were raised. The room wasn't huge but adequate the bathroom wasn't fancy but clean and nice. Having a full size fridge and dishwasher was great! The breakfast was fine again nothing fancy but for the price lovely. Away from the highway and very quiet

Unfortunately, the hotel's quality has slid rapidly over the past 12 months. We stayed here last year and it was great but this year it's incredibly apparent that a refresh is desperately needed, along with a management change. The rooms are showing serious signs of aging on the wall coverings, furniture, and finishes. The pool is in desperate need of cleaning and repainting, and the carpets need a deep clean. We also encountered a broken appliance that had clearly never been attended to. They also have signs stating they are eco-friendly and have dual flush toilets when they in fact, do not. We were initially booked into a room but within a few minutes of arriving, noticed it had not been cleaned appropriately. Staff were quick to respond and moved us to another room but the inherent age related and sloppy cleaning issues remained. For a hotel that claims to be pet friendly, the complete absence of usable pet relief area is concerning. There's no grass, only a very small strip of dirt that's only big enough for a small dog. Dogs resort to going into the wood chipped garden areas around the hotel. There's uncollected poop everywhere because irresponsible owners don't clean up at their pets. The areas that aren't wood chipped are covered in large rocks that presented a hazard to my small, senior dog. The negatives far outway the positives and this is no longer on our list of places to stay. It's really unfortunate how far the quality slid in just 12 months.

Dogs were welcome and the room was great!

Enjoyed our stay

The kitchenette and bathroom floor had particles/dust in corners. It looked like it was a rush clean job.

I always stay here. Price is right and place us clean staff is great

Property would be 5/5 if it had additional amenities in the room like a electric stove.

Rooms run a little hot, ac not big

Our room was oustanding, roomy perfect. Breakfast excellent with so many choices. Front desk amazing. Our only hitch was housekeeping. We expected 1 visit during stay which we didnt get, but we just requested towels/tp and were fine. Hallways had debris/pool area needs a little tlc, BUT great visit would definitely rebook.

Great location. Nice rooms. Good price.

Definitely come back

We loved that everything we need was close by. It was enjoyable to have a kitchenette with a full size fridge. As soon as we landed we picked a case of water, snacks and microwaveable meals for when we want to go to a restaurant. Hot breakfast is included in the stay, this helps to start the day and of right!

Served the purpose of an overnight stay. Tucked far enough away from the freeway so there wasn't much noise.

Clean hotel, spacious. Breakfast was decent. Pull out bed a bit uncomfortable. This is a pet friendly hotel, so even thought they do a good job at cleaning, still can’t get rid of the “pet” smell. If you have allergies you may want to consider another place. But if that is not a problem for you, it’s a nice place to stay.

Overall a very pleasant stay. The room was nice. Roomy enough for two of us. Bed was comfortable as was the pull out. Nice shower. Great water pressure. Pool area was good. Breakfast was good, with a decent variety. Staff were friendly and helpful. Only complaint I have is that the room was only cleaned every other day. Only the main bed was made. Not the pull out. However, the room was cleaned when we arrived for our stay.

The room is nice and comfortable, the hotel is clean

Love my stay!