Staff were excellent

Buffet snacks and breakfast Spacious room Courteous and Friendly staff

Can't use the swimming pool from the new building since our booking is from the old

value for price

Improve Breakfast

Less than what I expected. Was not satisfied, the coffee was just warm. Maybe less choice.

Coffee should.be hot specially for breakfast.

Convenience and size of the room

There is no swimming pool

very accessible location wise

need general cleaning cr sink cr corners with molds already

Breakfast

Guest rooms corridor A/C seems not working

None at all. In general, we did not like our stay.

I requested for 5 rooms, total of 12 pax. My husband & I stayed in one room. My 3 children stayed in another room. The rest of our family in different rooms. I learned that our driver requested for a new towel but it was not given & they did not clean & fix the 2 rooms. I asked for an extra blanket, they charged me. We were dismayed also that there is a charge for every single bottle of wine if we bring it in our room. This is the only hotel that giving charges. In general, WE'RE NOT HAPPY

location

aircon in the room

Breakfast was OK for a business/conference hotel Staff were great

NO facilities, yes there was a "fitness center" that is a converted hotel room, it was spartan at best for the size of this hotel. There's supposedly a pool at the new building but not yet open. No business center

All good

All good

Breakfast is good.

Parking is hell. Hotel guests have to compete with casino players for parking. Hotel guests should have a dedicated parking area. Also the Security Guards were very rude!

the staff were very friendly & accommodating

nothing

The staff are friendly and accommodated my request for room upgrade. Rooms are clean and all equipment are functioning. Food served at breakfast are good.

There should have been sofa/chairs in the lobby for people such as elderly to sit while waiting to get checked in or out.

Everything was great.

Nothing