Very happy with the service

Great stay!

Thoroughly enjoyed our stay at the hotel, you get to use the sister hotel too that's just around the corner. (The gym there is a lot bigger & better. The Spa is great, definitely recommend it. The only thing I would point out is the music, it's a radio station which is terrible, kills the atmosphere. Location is fantastic 5 mins walk to the beach & harbour and 5 mins into the centre of Tsilvi. No noise in the evening very peaceful after 11pm 👌

Most wonderful hotel, I arrived with high expectations and they did not disappoint. Everything is thought of and no trouble if you need anything extra. All the staff are very friendly and helpful. Highly recommend this hotel and we will be back.

Staff was incredibly welcoming and went above and beyond to make our stay a wonderful experience. The restaurant was excellent, the spa was lovely, we can’t say enough good things.

A truly 5 stars experience.

A truly 5 stars experience.

The rooms and pool are great, beds are comfortable. The staff is very friendly and eager, though they seemed a bit inexperienced. Where it really fell apart was the food. Breakfast was okay, but the pool menu and dinners were luck of the draw. Some food was decent, but a fair few dishes were inedible - literally. The first night, it took over an hour to receive our first course. We're still not sure my beef steak was actually beef, came well done when I asked for rare and had about two bites that wasn't gristle or fat. The bread was stale throughout the trip. We had already paid premium for a private dinner the second night, and in that case my wife had a flatbread course that had uncooked dough throughout the middle. The kitchen clearly doesn't have it together (management seemed to be a bit aware of this). Cocktails were hit and miss, but the misses were big. I will say the wine tasting was really fun and the wine was wonderful, and they took it off our bill after the uncooked dishes. But overall, for the 5-star prices you pay it's a bit of lip service with a 3 to 4-star experience painted up as more than it is. Which isn't bad (other than the food), just know what you're getting into.

Good staff! Very friendly

Good staff! Very friendly

Een bijzondere ervaring in een fantastisch hotel met super aardig personeel die je net altijd 1 stap voor zijn.

Een bijzondere ervaring in een fantastisch hotel met super aardig personeel die je net altijd 1 stap voor zijn.

The Hotel and pool area were amazing. The staff were so friendly, polite and helpful with any questions we had.

The Hotel and pool area were amazing. The staff were so friendly, polite and helpful with any questions we had.

This hotel was great. Staff made you feel like you were the only people on the property. They were so attentive and helpful. Every morning we were greeted with a delicious breakfast and coffee. The desk staff gave us pointers on things to do on the island and was willing to set up ATV rentals and boat day trips. The room was clean and nice. It was very spacious especially by European standards. The room had its own private pool that we used every day. Overall, this hotel was worth the price and it was a great experience. It was also nice to be so close to the beach.

amazing place

amazing place

I want to say THANKS!!! to Contessina for the amazing holiday and especially for the staff wich is one of the best I've ever found. I'll always bring with me a good Memory of you!!!