Primary guest was unable to make it to the property, and we were unable to check in because the 2nd traveler was not a 'guest' on the booking AND I was unable to add them as a guest through hotels.com once the checkin time had passed.

Whenever we are in Lenoir, NC, we stay here. The staff is awesome, and the rooms are clean and spacious. The eggs and sausage leave a lot to be desired. They should go back to bacon and scrambled eggs. Lenoir is a small town, so everything is close by. It is a little difficult turning left out of the parking lot to get to everything, but there are back roads to get where you want to go if you know your way around.

Great quick stay

We enjoyed our stay

We enjoyed our stay, we didn't have any issues and the staff was wonderful.

Check in was on 7/26 and we arrived around 2:50 pm. We reserved the room for 2 nights (7/26, 7/27, check out 7/28). The clerk checked us in, gave us our room keys, and we went up to our room. We chose the Hampton Inn because they are pet friendly. 7/27 we did some sight-seeing around Lenoir and then left later to see the concert that we were in town for. When we arrived back at the room later that night at approx.12 midnight and our room keys would not work to gain access to our room. Outside the door we could here the phone ringing continuously without ceasing. I waited at the door while my husband went down to the lobby to find out what was going on. I could only imagine my seizure prone dog being tormented inside while that phone rang, over and over again. After about a 1/2 hour, my husband returned with a manager who let us in, telling me that she had entered the room earlier. Apparently the mgr on duty when we checked in had not checked us in properly and they said we were not even supposed to be there. They were in the process of giving our room to another couple. I said little, although I was livid at the fact that they had entered the room after checking us in, seeing our belongings in the room, and rather than calling our number on the reservation, they incessantly called the room phone after knowing there was a dog in the room (she had visibly seen the dog when entering). We accepted the apology and they took 1 night stay charge from the bill, but then charged us.

Everything i worry about being in a hotel having 2 small kids i had nothing to worry about with this location

We had a great stay! Room was very clean, a/c was nice and cool. Front desk staff was cordial, but not always available. Had to wait for a bit at the desk until someone came. Would stay again!