Overall, excellent but there are some minor oversights. The lighting in our room was not convenient for shaving and makeup. There was no drawer for clothes in the room.

Property was basic, no warmth in the room. Reception staff were inexperienced and some quite rude.

Staff was wonderful!

The hotel is located in a great area, near the water (easy access to river boats) shopping and many many restaurants.

We went to this property for an overnight getaway. So, we were only going to relax in the room. Well, the tv didn’t work. The reception attempted to fix but said it was the service provider that had to come and that would probably be the next day. Also, the hose in the shower did not work, only the rain fall overhead in the shower. We were only there for one night but this room was almost $500. I feel if you are advertising luxury that everything should work and especially the tv. They only wanted to not charge us for a $30 bottle of wine. I don’t feel that was satisfactory since we had no entertainment all day. I asked for some of the room rate to be reduced and they said the manager would be in contact with me. I have not had a call or email and it has been 4 days.

Lovely, modern hotel in the center of everything. Great staff, good breakfast, and comfortable large rooms. would have been great to have scored the top floor room which is the only room with a view. Otherwise, we didn't spend that much time in the room, so it was fine.

A great location, uniquely cool lobby, clean & modern room, and friendly staff - a perfect stay!

Great hotel. Friendly staff

Great location, easy walk to city centre and waterfront.

The view was great but the room had no drawers for clothes so it was a little unusual living out of our suitcases.

Great location close to everything.

Beautiful location

Beautiful hotel in a great location. Best of all the staff was helpful and friendly. I highly recommend staying here.

Neat hotel near the river and at the bottom of a square. We had a room overlooking the square and we opened the windows and people watched the tourists and locals.

Wonderful stay! Excellent staff, clean, delicious breakfast and the hotel was very centrally located. Would definitely recommend for a few days in Porto!

I stayed almost two weeks in Portugal. This was my favorite hotel and experience. Prunelle went above and beyond to welcome me and ensure I had a great stay. Cannot thank her enough. The bed was so cozy. Shower was spendid. Breakfast options good and the location cannot be beat.

The ceilings in the 4th floor rooms. Dangerously low.

Great location by river and easy access to main attractions in the city. Breakfast was included and the perfect way to start the day. 10/10 recommend.

Excellent

This hotel by far had one of the best staff who helped assist with all our restaurant reservations that required phone calls even before I arrived. upon arrival there were very accommodating for some of our requests, and it's perfectly located in Porto to access The main sites. We faced the river, and I could have hung out of that window for hours just for the view. I would love to stay here again. Included breakfast was very helpful for the mornings even though there are many options nearby to try.

Our room is on top floor with beautiful view. We have to pay about $450 per night which is expensive.

Exmo was outsting in all regards. Fantastic location, clean and modern rooms, a fabulous breakfast and, most of all, the staff were all wonderful. They were pleasant, generous and extremely helpful. They went the extra mile again and again.

Beautiful property, lovely staff! I loved our room!!

No onsite parking. Had to park 1/2 a mile away and walk in the rain. After driving and looking for parking lots that still had spaces for a long time. The hotel is near the water in an incredibly busy and noisy area, great for sightseeing though! Breakfast was good and the staff were great!

The rooms smelled, plugs next to bed didn’t work, door handle came off in bathroom, our window wouldn’t close, air system didn’t work, walls are thin and you hear everything

Wonderful

The staff is very pleasant. Hotel smells very good. The view from my room is spectacular. This is my second visit to this hotel when I am in Porto

Area is crazy busy. Central….both good and bad. Very good breakfast, but can’t get coffee until 8pm. Very nice room and view. Parking lot across the street. Recommended.

Wonderful location by the river. Delightful breakfast, helpful staff, modern minimalist decor. Fabulous view of the park. We were afraid it would be noisy but the windows and shutters kept the noise out.

I booked two rooms of the same category but there was a significant difference in both the rooms. One room was bigger and better than the other. There was no manager on site for theee days of our stay. And only one person at the front desk , who did not have any authority. Inspite of several request we were not able to contact the manager. Room cleaning was also very sub par

Located a short distance from the Duoro River in the Ribeira area with its great selection of places to eat and visit, this hotel is a real gem. The staff were wonderful and always helpful & polite. The room was large with minimalist design - bed comfortable (high off the ground!) The added touch of a gift of local Port and a welcome drink added to the ambience. Breakfasts were very good with freshly cooked eggs, bacon etc as an option. Thoroughly reccommended!

Hotel staff were extremely friendly and helpful.They made us feel welcome from the moment we stepped in the door. Would definitely stay here again and would recommend it to others visiting Porto.