Odd renovation in black theme. Bed comfortable and new i think, towels soft which is a change from the exfoliating towels in most hotels. Fairtrade shampoo was a pleasant surprise. Not the most sevice oriented hotel in the world. My room was large but a little on the expensive side. I booked late when not much was available. Great location in the centre.

We demand a full refund as airconditioner is not working (its so hot and we’re all sweating so much, window is broken so cant even open for air… dirty! there’s only one person (who's also the receptionist) who’s trying to work on issues … bottom line, issue not resolved, we cant stay (too inconvenient, too hot, cant even rest)and had to transfer hotels which caused us too much stress looking for another hotel and unnecessary expenses! Pls fully refund as this is hotel’s and hotels.com’s misrepresentation!!

I wish I could say our stay at this hotel was a pleasant one, but sadly it was anything but. Upon check-in, we were given a room that was in a shocking state. The lighting was faulty, the door was covered in dirt, the bathroom floor was sopping wet, and there was a thick layer of dust coating the headboard and TV. Naturally, we complained and were moved to another room that we were assured would be better. Unfortunately, the second room wasn't much better. It was in a sorry state of repair, with dust caked on the telly and hairs clinging to the bathroom wall. Various stains adorned the furnishings, and there was a gaping hole in the carpet, rather shoddily covered by a rubber doormat, along with stains on the walls and ripped wallpaper. The net curtains were sporting an array of mysterious stains. The corners of the mattress were harbouring grime, and the whole room had a distinctly musty odour, with the bathroom smelling particularly damp. The tired pillows weren’t fresh and the pillow cases so insufficient that we ended up using towels to properly cover them. The rest of the hotel didn't fare much better. The men’s toilet on the ground floor was in dire need of a good scrub, and the seating in reception was worn and stained. A musty smell permeated the entire building, which was generally in a poor state of repair. Its current state is simply unacceptable for a hire charging these prices.

Stayed for the Euros as close to Cologne. Very simple hotel but everything works. WiFi was ok. They did forget to clean our room but the staff were good and gave us a free breakfast. Would recommend only staying for a night or 2.

Expensive

It was the one available when I tried to book a room in Bonn.

Would have preferred to have a kettle provided

Recently renovated. We had a shower drain issue first and the staff quickly replaced with another bigger room.