Ok

Nice

Fairly clean but reeks of MJ. Fairly convenient. Rude & less-than-helpful staff doing the absolute minimum without getting themselves fired.

When we got there it took about 20 minutes for someone to come to desk...the first night wasn't bad if you have thing for hot showers and really good power washing water pressure then this your spot! When they say grab and go breakfast they mean that it's muffins or granola bars and get there early for the coffee or get left out...the second night we came in round 6 and they had a roll down door closed at front desk which I can say never seen anywhere else I stayed but we were tired so went straight to room ...round 10/11 someone decided we all needed a party and bumped music till after midnight outside...finally turned fan on the AC and crashed out ...next morning turned out key to front desk lil after ten of course nobody around and I'll be damn I sit round another half hour waiting so stuck them on the desk took picture as proof and headed out....I guess it's what you pay for type place... positive great water pressure to point it rip skin off your back and gets hot as devils butt beds were comfy and had basic cable and fridge and if your lucky you get a parking lot party !

I made the reservation and was charged with not tell me a deposit we be due upon arrival. The room was rented for my sister for a family emergency. Although the room was fully paid for they would not let stay without deposit. So it was a wasted $100 because she had to drive all the way home.

The room amenities were A1 and the pricing is fair what I didn't like was that there were too many people hanging around the back entrance of the building throughout the entire day

Room had bugs in the bathroom, hallways weren't vacuumed. Staff was slow to respond and inattentive. The parking lot was busy with people smoking marijuana and loitering.

There were roaches in the bathroom. The first couple of nights we only saw a couple small ones, but the last night there were 5 or 6, all different sizes. Also, be aware that the breakfast is only oatmeal and granola bars. There is no space for eating downstairs and we were uncomfortable eating in our room with the roaches.

Room wasn't swept, and the last guest groceries/leftovers were still in the fridge. Hallways should be vacuumed daily as they were very dirty.

Nice place to stay a few nights for work.

Nice stay for a few nights. Shall return.

No ice machine, but I had a pleasant stay.

DO NOT STAY in this hotel. I rented for the weekend to visit six flags. The area was extremely sketchy not to mention visible cars broken into. The customer service was beyond awful. They tell you if you’re checking in later to call ahead which I did 3 times and nobody was ever available to answer. Each time I waited over 15 mins to get a live person. Then when I did they assured me that front desk will be there once I arrive and to just dial ‘0’ in the phone lobby. Once I arrived there was nobody working and I waited over an hour and was unable to check in. Mind you I was traveling with my sibling who I managed to get authorized to check in as she arrived before me and they still didn’t allow her to check in. But they sure went ahead and charged me for the stay. The best part everyone who walked by us in the lobby stated this is normal and all knew that the front desk person is probably high smoking somewhere or sleeping on the job.

This was the worst hotel that i have ever stayed in. 1. Not clean. 2. The room smelled like mildew when you entered it. 3. People live here and part of the reason why its so unclean. 4. Someone let their dog poop on the floor 3 doors down from ours. Don't stay here go stay somewhere nice

It had roaches

Renee at the front desk was super helpful . Recommend staying here

Rude manager at the front desk was not present then acted like my boyfriend and i were interrupting her day. Looks like she needs to stay away from the red bulls as she was fidgeting around uneasy as we wer trying to confirm our booking.

It was as okay

There was nothing that I liked about this hotel. I was given 2 dirty rooms. I checked in before midnight and I needed rest so it was very inconvenient to keep going back and forth to the front desk to change rooms.

I found my suite was very clean and the staff was very friendly.

The front desk employee “Mimi” was unhelpful and didn’t know what she was doing. She double charged me for the room and refused to refund me my money. The General Manager was extremely accommodating and helpful and immediately refunded my money.

Virtual appearance in front of the building not inviting and carpets in the lobby and hallways not clean.

It was a good stay I would stay again just the tvs wasn't working so I didn't have nothing to watch

Closer to highways and also to airport

Clean, neat and everything worked as it should work. Shower was especially nice.

It was clean.

Cleanliness

The overall property is really nice and clean! I enjoyed staying. However, the overnight employee doesn’t seem very informed of some requirements for checking in and securing the deposit. She couldn’t explain why I had to pay additional fee, other than stating “I don’t know where my manager put the paper explaining it.” So I was hesitant to pay the 100$ just because scam is so bad. Also, all the cable was out for the entire hotel, so no TV at all. I spent 30 minutes trying to fix it. I just wish I was informed while checking in so I didn’t have that expectation. But look, the room was really clean and nice, but there were fries in the air conditioner vents. This review is purely informational. The girl at the desk was super nice and was really great overall. The entire property was clean overall as well so my stay was not bad at all. Hopefully some of the issues I experienced can be prevented for someone else! Also, had the best price in town for a good quality hotel room.

The GM walked in my room at 7am … then a called and completely woke me up fussing abt how I the customer shouldn’t have been in the room that was assigned to me, she was very rude and never apologized. She kept going in abt how the room was reserved for a customer , as if I didn’t matter or wasn’t a customer also . To Felicia the GM. Customer service goes a very long way. When you are having an issue with the staff assigning people to rooms it shouldn’t be discussed with the client however with the staff . It was not my issue and it shouldn’t have been brought to my attention. The Young lady that checked me in went above and beyond and I appreciate her …. However the GM may need to take a few pointers from her staff.

Outdated furniture, old utensils

When we arrived, we waited 20 mins before anyone came to help. Another customer called and had to have her come help. There were roaches in the bathroom. The entire floor smelled of weed. The remote for the TV did work. Once we had one that did, none of the channels were available. Overall, not a great experience.

I wouldn't waste your time or money here. There were bugs in all three rooms that bit our kids. The power was out for 3 hours. The hotel says free breakfast, but there was none. The keys didnt work on many of the doors to get into the building. The person working didnt apologize or anything. Im reallllllly hoping it is better when they "officially" change to an extended stay...which seemed to be the reason for many of the issues according to the person working. There is also a $100 incedential fee...which isn't posted anywhere.