Gr8 location apartment very well equipped and beds super comfy

Fantastic property and location, warm and clean. Ticked all the boxes for us Thank You

It was amazing apartment. Clean and well equipped. Toasty bathroom floor was huge extra. Central location and convenient. I would recommend.

This is the first time that I have stayed at these apartments. Check in was swift with a text and an email from the owners giving me the code to enter the building. Room was big with plenty of space and was clean. I liked how they left you a tea towel to use during your stay as some places don't and I always have one in my suitcase. The location was really good with only a five minute walk to the centre and a little further on to a big shopping centre with it own supermarket downstairs. The bus to the Santa Claus village stops a few streets away and costs only €3.60 one way. Here you get to meet the man himself and he is there all year round. There is also a beach just across the Kemijoki and to get there you need to cross the stunning Lumberjacks Candle bridge well worth it. I would stay here again if I come back to Rovaniemi.

In the center

It was right in the Rovaniemi centerpoint, good value for money, neat and clean property, clear on their communication reg check in and check out details. Good one to say with family.

Apartment had all the facilities needed for a short or long stay. Location was very central and the property was clean and in good repair.

Don’t get me wrong - the hotel was central. The room was clean and comfortable and had everything we needed. The sauna was amazing. The only issue that tainted our experience was the hotel’s extreme inflexibility. I booked an extra room by accident but the penalty to fix the error right after was the entire cost of one night. Fine I ate the cost. We requested to upgrade the room to a larger room to accommodate another joiner. We weren’t even cancelling but we would have been subject to a penalty fee amounting to the entire cost of the reservation, which in my opinion is outrageous. In addition, if we wanted to upgrade paying the difference minus the extra night booked in error, they said the upgrade must include the extra night. I understand a small penalty fee for a change but this left a bad taste in my mouth. I travel often and I have never seen such terrible customer service in my life. I don’t know if it is laziness or greed but you need to take this into account if you consider booking this hotel. At least pay extra for refundable option even though it was a bit much. Had I know this would’ve been such a massive issue, I would’ve chose another accommodation or at least paid extra to avoid the stress and headache.