We enjoyed our stay in wonderful room on top floor facing pool and beach

Fantastic place

Fantastic

Had a wonderful time here. Great service and comfortable rooms. Our grandkids enjoyed all of the pools and large beach. The place is spotless and staff helpful and friendly. Bar service at the beach and pool excellent. One of the best frappes I had I. Greece. Highly recommend

Excellent overall.

Beautiful hotel and beautiful front sea view of the room we booked (superior double room in the new part of the hotel). Location is 20 min walking from Pigadia, the main town in the Island. Room was very clean, thanks to Konstantina, always smiling with us. Despite the good location and the beautiful room, some elements and services looked very disappointing and very inadequate to a 5 stars hotel. Here below some suggestion to the manager/property of the hotel. A bottle of water in the room should be more than expected, we received one only in the first day; I’ve asked some cubes of ice and the barman (really unpolite with me) and he told me that the ice was only available with drinks at the bar! Some receptionists, despite the nice smile, were not able to help us in more than one occasion (apart from Rosana, very helpful and kind!) The morning breakfast was like a jungle, the self service space was too little for the dimension of the hotel; We stayed for 14 days in the hotel and every day we had the same type of food, no creativity at all; coffee was the lyophilized one with only two machine available for the entire crowd. No biscuits, no cappuccino available (considering that the majority of clients were Italian), very limited fruits, no fresh orange juice, but only the lyophilized one, quite disappointing to be honest. The beach was tidy and the sun beds were equipped with thick mattresses, nothing to complain, but the available showers had leaking, rusty and old pipes

Positive: - pools very nice - ample beach with lots of sunbeds - hotel staff - comfortable room Negative: - eco-sustainability: use of plastic cups at the beach (in 2024, come on), towels replaced when not necessary - breakfast below average (for sure not for a 5-star hotel)

While the building was modern, clean, attractive and rooms well-maintained, the hotel was disappointing. Restaurant: Breakfast—plentiful but unattractive and tasteless. I don't think it worthy of the five star rating. Local eateries in the neighborhood were far superior. “Customer Service”--Hotel charged per bottle for tiny basic bottled water. We thought it should be complimentary. Gym—well equipped but in poor and mostly inoperative condition. Sauna functioned well. Not a wonderful, but acceptable experience. Huge disappointment—not recommended.