For reference, I arrived at 230/245pm the day of check-in. I get there, it looks okay. Nothing special, just a couple chairs and a TV showing CCTV to one of the hallways in the lobby. I was rudely told "Check-in is at 3" and turned away until exactly 3, when the woman at the front desk allowed me and the other visitors to check-in. The room itself was a bit cramped, the blanket on my bed had cigarette holes in it, the ceiling by the shower may or may not have black mold with paint over it, and the floor did not look like it was swept or vacuumed, but at least we had a big tv right? Except the battery for the remote was just about dead. Either way, I told myself it was just for 2 nights and I didnt plan on spending too much time here anyway. Sleeping was alright, I didnt see any signs of bedbugs when I did my initial checks. I do wish the mattresses themselves were zipped up for extra protection. There was a weird stench every time we walked back to our hotel room, but there was always a mopped floor and a wet floor sign whenever I passed the hallways. Noise wasn't great, I either heard someone having very loud relations (I could hear the occasional scream) or someone was in a fight, judging by the screaming. I actually dont remember seeing a phone in the room, so it's not like I could call the desk anyways. There was food within walking distance, I just didn't feel too great about walking in the dark. All in all, I got what I paid for, and learned my lesson for my next visit

Dirty, bugs, cigarette smell, cigarette burn holes in blankets. Wouldn’t recommend to anyone

The room looked much larger online than in person. Nice renovations but mattress was not newer and sheets did not fit (comforter was not comfortable or appealing.

Close to UBS Arena, comfortable matress. Free parking. Pillows were flat, need deep cleaning. Showee floor not clean. Marks of finger prints and dirt on table, backrest, night tables. Bed sheets stained and with holes. Way too expensive for good location only.

It looks nothing like the photos. Nothing like the photos

It was a fast stay, in a close to airport hotel, but the place is pretty bad. Smells like cigarette, looks old, is old and poorly maintained. Although it served well the pourpose of my trip, I would not stay there again and I don't recomend it.

Very noisy. Window straight to the street had been left open. Area was poor and noisy. No flexibility at all with check out (already at 11am) and getting more time would have been $25 oer hour which is very bad. Very torn towel left as a feet towel. Nothing to buy to eat and no good gocery stores or restaurants near. Felt like secured shelter. Hairdryer with nasty stains and dirty AC. At least it worked though. Could not open curtain at all because there was no thinner curtain to let light in and the view was straight to the street. 2nd floor is smoking floor so expect that your room is on street level if you do not smoke. Overpriced. Despite all I slept well because I was so exhausted, and the bed was OK. I would not stay here again.

Casa Azul is not in the best neighborhood. It is extremely loud at night. People were banging on doors, screaming and yelling. When I talked with staff about the noise, they blew me off. We requested to check out early from our four night stay, but because I prepaid, I was told I could not. I was traveling with my elderly father-in-law, and he was very uncomfortable with the hotel. I am fairly certain that this hotel is used for prostitution. One night we were awakened by very loud sex. we ended up checking out a day early. My father-in-law discovered he left his IPad in the hotel. When he called to ask if they could ship it (he would pay), they refused. They also said that he could not be the one picking up the IPad because the room was in my name. We had to get an Uber back and forth because I had already turned in my rental. This was just the last in horrible service we received from this hotel and their staff. The maid service was terrible as well.