Traditional Japanese Ryokan. Staff has been very welcoming and kind to our kids and us. Food has been a positive traditional experience. Special meals for our kids has been provided without asking. The outdoor onsen and sauna area has been great. Free shuttle transfer to the nearest stations including luggage support. The room itself is a bit dated but we enjoyed our overnight stay.

Beautiful and great hospitality!

Very clean and excellent ryokan to stay, half board service was fantastic, room was spacious for the standard room and they have 2 locations for public bath, definitely recommended

We had an interesting stay here. The rooms are worn and dated (we stayed in the old building) and only one of the onsen was nice enough to want to return to. The walls are thin and soundproofing (especially when some random karaoke started) wasn't great. They could do a lot to improve the quality of the property by beautifying the onsen spaces and cleaning up old wall coverings in the room and renovating old areas. The grounds seem neglected -- lots of overgrowth such that I couldn't take a stroll on the boardwalk across the pond without pushing the greenery away. Weeding and cleaning up debris would go a long way to improve the look of the property. The meals on the other hand were very well done and we had a good experience. They were able to manage my food allergies with no problem; communication with the site beforehand was very good. Meals were served elegantly and the service was great. We had dinner and breakfast in the room. Way too much food as always seems the case with these traditional and extravagant meals. The free shuttle pick up/drop off at the train station was much appreciated as the location is about a 20 minute drive. The price is definitely less than some other ryokan which are nicer and more convenient, so if you want an authentic experience with a lower price tag, this might be the place for you.

Amazing place! The private onsen was perfect and the private room dinner and breakfast was as authentic as it gets for Japanese style cuisine, will definitely go back!

Very good service and great hot spring ~~~