W Costa Navarino is a unique and stylish retreat nestled in an amazing environment. The hotel's sleek design and stunning location make it a perfect spot for relaxation and rejuvenation. While the overall experience was positive, there are several areas where the hotel could improve to truly excel: - Check-in process: The long waiting time before check-in was frustrating. A more streamlined process would greatly enhance the arrival experience. - Welcome drink: Offering orange juice as a welcome drink felt underwhelming for a luxury property. A more creative or local option would be appreciated. - Pool area: The presence of dogs at the pool was unexpected and not to everyone's liking. Clearer policies or designated areas might be beneficial. - Dining experience: Breakfast was basic and fell short of expectations for a hotel of this caliber. The dinner also failed to wow. More diverse and high-quality dining options would be a significant improvement. - Service: Long wait times for waiters were a consistent issue. Additionally, the lack of information about the egg menu and perceived different treatment of guests was disappointing. - Music and entertainment: The pool area suffered from poor sound quality and low volume. Conversely, the cocktail festival had excessively loud music that was uncomfortable for guests. A balance needs to be struck. - Guest transportation: The use of golf carts to transport certain guests through crowded areas during events felt unsafe.

Excellent beach and pool!

A great week at a great new(ish) resort! We loved popping into Gialova for dinner most nights and the hotel concierge happily arranged reservations and a taxi. Just 10 euros each way if you don’t want to walk. Highly recommend Anama, Elia and Kochili Fish in particular. Overall very good service and lovely friendly staff with a few very minor exceptions. A few small teaks could make this even better. More wait staff able to take orders at breakfast and pool, more local affordable shops including a pharmacy, slightly lower price point for pool side drinks and food and watersports. Spa massages were excellent!

This is a truly amazing resort. I loved the amazing views, mind-bending sunsets, enormously huge beachfront, endless pools and all surrounded by sort of quiet luxury. I’d give a piece of constructive feedback though. In my opinion the food at the restaurants is a bit overpriced. I mean I do get it’s a 5 star resort and that comes at a certain price-tag, but one would expect a more gourmet taste, and some of it did have it, but things like a Greek or Caesar salad that’s no different than any other tavern, but 3x more expensive, was just a bit disappointing to me. I’d just expect more gourmet taste, presentation and ingredients. Despite that, overall experience was 5/5, service, attitude and care were truly outstanding.

no hot water for 2 days.... might come back but only after water issues is solved

Great

Too expensive for what you get. Service and breakfast are average or less. Rooms in Agora, actually outside the hotel.

Staff

just amazing place. the stuff so friendly and kind.. sooo nice..

The hotel is amazing in every aspect other than for service which is at a very moderate level for a 5* resort. Service should and could be much better. Breakfast is wonderful. Great swimming pools and lovely beach. A minor remark is that the lounge music at poolarea and beach is monotone and way too loud.

Absolutely superb. Can not fault this hotel.

Great sunset, so many things to do!!

An amazing luxurious property in the Peloponnese with all amenities. Pure bliss and the breakfast is unreal.

This was a spectacular location for a holiday in Greece.

The resort was gorgeous and everything was fine. However, I would recommend that the property in the Costa Navarino agora open up a pharmacy for common things such as aspirin and allergy medication. The store that was supposed to be the pharmacy on the property didn’t carry any such things. Also, the W Costa Navarino should consider open up a few more fine dining options on its grounds along with a in-room dining menu with more variety.

The hotel is amazing in every aspect other than for service which is almost inexistent.

Beautiful area, quiet, excellent service

Excellent service throughout the property, including the beach. The dining & bar prices are high though.

The hotel is amazing and the people very friendly and polite willing to help and make your accommodate superb! A destination that you should go!

Great place

Beautiful hotel, great location near 2 villages - great food and service

W Costa Navarino hotel is a new gem in the area. I really liked the property and I have a really good and relaxing experience overall. Let me highlight few things: - Swim up room was just amazing. The decoration and all the amenities were so luxury and premium. Loved that part. High quality in all the materials, great work. - The main restaurant of the hotel “Parelia” serves really delicious food. We enjoyed our night there and the service was fast and good. - The main pool area is so beautiful and I like the vibes of the hotel as they have Dj during the day and beach events in the night. - Reception was so kind and helpful - Breakfast variety and quality is really good. Something that I found basic for hotel’s standards is the food menu in pool area. We tried different things but did not like the quality. Also, I faced a delay on the order. Hope this to be improved and be aligned with whole high standards. Lastly, although an unlucky moment in the breakfast where we had to wait some time to be seated, management showed high professionalism and made really good gestures so that we can enjoy our stay even more.

First class luxury all the way. Staff very attentive and professional. Rooms well maintained, beds were very comfortable. Only downside is the evening dining options are very expensive for what you get. For example, a soup in the upper floor bar/lounge was 30 euro. But the good thing is that a very short drive away (less than 5 mins) is the small town where several options for excellent dining including Italian (they were fully booked on a Saturday in May, so make a reservation); family run Notre Maison (excellent wine list, the son is the chef, the daughter works the front of the house; and the father very knowledgeable about wines and very interesting to talk to); as well as Deroko Casual Fine Dining (great food, owner very involved which is always a positive sign leading to great service, helpful recommendations, and a memorable evening). So, yes, I would recommend staying at the W Costa Navarino, but encourage you to explore outstanding food options nearby.

The view of the beach. The pools. The gym. The sunsets! Unplug yourself. This place is a must if you need to purge everyday living and stresses. Food is immaculate for dinner. Staff are very friendly and helpful. One of the best places I have stayed at: from someone who has been all over the world. Great value for the bliss you acquire.

An amazing new hotel. The check in was easy. We didn’t even have to take our luggage out of the car, everything was done for us so we could relax from the minute we arrived. You are escorted from your car straight to fresh towels and a welcome drink. You have the time to unwind before checking in. Check in was easy and I absolutely appreciated the upgrade to a fabulous room with direct pool access. Our first night coincided with the first event of the hotel. We did have an issue regarding dinner reservations, which did dampen our first impression. Going to bed without dinner was not what we would have expected in such a hotel. Day two of four we decided not to let that spoil the rest of our holiday. We did receive an apology for the situation and a free dessert that evening, which didn’t really suffice but it was an acknowledgement of what had happened. The remainder of our stay was relaxing. I do think the food is a little over priced but that is expected in an expensive hotel. I understand the hotel had only been open for three weeks, so I was expecting teething problems, which other than our first night, it was trouble free. The staff are amazing and couldn’t be more attentive and professional. Overall the hotel has a great relaxed vibe. It’s a huge property that gives you space and privacy if that’s what you prefer. I totally recommend and wouod stay again.

It was awesome I met Teo Papaloukas 🇬🇷🏀❤️

Beautiful setting beach front , nice pools lots of lounge chairs , nice towels. Room very nice , don’t like the see through shower . Did not like the music thumping all day and night at the pool. I love listing to good music but this was just repetitive thumping,Breakfast is jus to spread out into four different buildings, lots of serving staff tuning into each other very disorganized . You have to order coffee from them and then go gather your food. The server bought me a cold cappuccino and I ordered a hot one, he really seemed perturbed that I didn’t take , so he said he would bring me a hot one, my husband asked him to br him a

Excellent hotel. Great staff.