The location was perfect and staff are really helpful

Place was dusty and how can i pay £1000 for 7days for the lights to just go off and i had to wait for the staff to turn the generator on. Just doesnt make sense for a place like that.

The property was cleaned. Good modern finishing. Staff were very professional, friendly and supportive

Nothing to comment

nothing

I regret to say that my experience at this hotel was a complete disaster. From my arrival in the early evening, the hotel was shrouded in total darkness, making it feel more like a haunted house. Finding an entry point was another challenge. Despite multiple entrances, none were marked or accessible, leading to a time-consuming and frustrating start to my stay. After twenty minutes I had to call property to gain access. Despite having a credit-card guaranteed booking, it was a shock to find that they were not expecting me. The check-in process was crazy. There was no reception and the single staff member took an inexplicable ninety minutes to complete the process. My disappointment continued when it was revealed that their credit card terminal was out of order. I offered a cash payment in dollars, but the hotel staff took this as an opportunity to cheat with an outrageous exchange rate - a 20% difference! This dishonesty forced me to insist on credit card payment or a fair exchange rate if paid by cash. There were lot of other issues - they did not switch on internet - I had to find out hidden router. Sensor placed at the high ceiling was beeping every 30 seconds due to low battery. There was no hot water, so that I had to wait hours for it to heat. Despite having placed and paid for my breakfast in advance, the staff claimed that I hadn't ordered breakfast. I had to prove it. I had ordered breakfast for 7:30 AM as I needed to leave 8:00 AM as latest. I was rudely awakened at 6:30 AM to pay by credit card as their terminal started to work. The breakfast was not served on-time and none was answering any phone number. It arrived 7:58 AM leaving me 2 minutes to eat and looked unappetizing and smelled bad. The manager's attitude was astonishingly arrogant and anti-client. I strongly advise other travelers to seek accommodation elsewhere.

I HAD A MIXED STAY IN THIS FLAT. MIXED BECAUSE THE DECOR IS REALLY FAVOURABLE FOR THOSE WHO SEEK PEACE AND QUIET. THE FACILITIES ARE REALLY MODERN, THE DECOR IS REALLY EXOTIC AND LUXURIOUS. MIXED BECAUSE THE MANAGERS OF THIS ESTABLISHMENT ARE DEVOID OF HUMANITY. WHEN THE RESERVATION WAS MADE IT WAS AN APARTMENT BUT WHEN WE ARRIVED THEY CLOSED THE OTHER ROOMS AND WANTED TO GIVE US ANOTHER CLIENT, SO AN APARTMENT THAT HAS TWO CLIENTS. THIS IS SINCERELY INHUMANE BECAUSE IT'S NOT DONE, I'VE NEVER SEEN THIS ANYWHERE. THE FLAT IS NICE BUT I THINK THE PROBLEM IS WITH THE MANAGERS. AND IT'S COMMON IN AFRICA WHEN SOMEONE IS FIGHTING FOR THEIR CHILDREN'S FUTURE, OTHER PEOPLE COME AND SPOIL THEIR BUSINESS. I LEFT THAT FLAT WITH A VERY MIXED FEELING. AND IF IT'S LIKE THIS WITH THE SAME PEOPLE RUNNING THIS BUSINESS, I THINK THE BUSINESS WILL NEVER LAST LONG. BUT I WOULD ADVISE ANYONE WHO WANTS TO TRY IT IS A CLEAN, QUIET PLACE COMPARED TO WHAT I EXPERIENCED. IT'S A PLACE THAT WORTHS THE MONEY SPENT.

I HAD A MIXED STAY IN THIS FLAT. MIXED BECAUSE THE DECOR IS REALLY FAVOURABLE FOR THOSE WHO SEEK PEACE AND QUIET. THE FACILITIES ARE REALLY MODERN, THE DECOR IS REALLY EXOTIC AND LUXURIOUS. MIXED BECAUSE THE MANAGERS OF THIS ESTABLISHMENT ARE DEVOID OF HUMANITY. WHEN THE RESERVATION WAS MADE IT WAS AN APARTMENT BUT WHEN WE ARRIVED THEY CLOSED THE OTHER ROOMS AND WANTED TO GIVE US ANOTHER CLIENT, SO AN APARTMENT THAT HAS TWO CLIENTS. THIS IS SINCERELY INHUMANE BECAUSE IT'S NOT DONE, I'VE NEVER SEEN THIS ANYWHERE. THE FLAT IS NICE BUT I THINK THE PROBLEM IS WITH THE MANAGERS. AND IT'S COMMON IN AFRICA WHEN SOMEONE IS FIGHTING FOR THEIR CHILDREN'S FUTURE, OTHER PEOPLE COME AND SPOIL THEIR BUSINESS. I LEFT THAT FLAT WITH A VERY MIXED FEELING. AND IF IT'S LIKE THIS WITH THE SAME PEOPLE RUNNING THIS BUSINESS, I THINK THE BUSINESS WILL NEVER LAST LONG. BUT I WOULD ADVISE ANYONE WHO WANTS TO TRY IT IS A CLEAN, QUIET PLACE COMPARED TO WHAT I EXPERIENCED. IT'S A PLACE THAT WORTHS THE MONEY SPENT.

I came from Atlanta USA and the place is a five star .I book again whenever I’m going to Kumasi GH

The breakfast was best t The facilities were very clean The rooms are Spacious and comfortable Worthy leaving and the customer service was best

Breakfast the room the bed everything is is so sweet

I like everything

It wasn't too difficult to find .The ambience was great. The furnished and great hospitality will recommend anyone visiting Kumasi to stay there anytime.