La déco et uniquement les jeunes filles de l'accueil très sympathique.

L'accueil de la sous directrice à notre arrivée ! Et le manque d' adaptation du personnel du bar à de simple demande de pizzas sous prétexte que trop de personnes souhaitaient commander. Nous étions plusieurs chambres. Un comble !!!

Tout le personnel super efficace agréable souriant mise à disposition café friandises petit gâteaux chambres spacieuses propres top félicitations a tous ceux qui travaille au service du client grand bravo merci beaucoup ☺️

Very nice hotel close to the Golf aix de Provence Good service, pool, excellent live music tapas night on friday

nothing

the location, the rooms

It’ very clean and comfortable room (especially for French standards) with big and comfortable double bed

Distance from the city center

top

The restaurant was really good.

The pool was absolutely different from photos on the web site. It is real small.

free parking, front desk staff were friendly but unable to resolve issues

Bed was was very hard and uncomfortable, shower configuration was awkward, restaurant is not open on weekends, fridge in the room is too small and doesn’t work well. After our first night, despite having the card that says don’t enter on our door, a staff member still entered our room while we were out. We only noticed because dishes were removed, and our window had been opened, and left open all day. Staff were informed, and they said they would look into it. I followed up with them both mornings before we had to check out, both times they were not aware and I had to re-explain the situation. Ultimately they were unable to tell us who had accessed our room, and why they had ignored the sign. I was then asked what I wanted from the hotel, I asked what my choices were, and was told there was nothing they could do for me. One staff member noted that it was possibly the kitchen staff that entered to collect dishes. If they needed the dishes that badly, they could have called, and we would have brought them down. This is still no reason to enter our room against request. I would avoid using or recommending this hotel in the future, based on security and customer service concerns.

Nice clean room.

no complain

The most comfortable beds anywhere. Lovely position. Easy parking.

Breakfast was probably good by French standards but not great by European standards.

Privilege Room with a double bed for 2 persons: Polite, professional, multilingual, approachable suff. Clean coffee machine. Lovely balcony. Modifiable lightning is a pleasant bonus. Good location near railway station. Restaurants and bars within walking distance. Merci beaucoup.✨👌

I did not mind but you could hear the music playing in the streets quite well. . .

nice clean room as advertised

wasn’t thrilled about €150 deposit I wasn’t warned about

Very comfortable bed and linens. Modern and refreshing design. Quiet location. Very good (free) tea, from a quality brand as we found the shop in the city. We loved the idea of getting water from a fountain in reusable bottles.

Not much space to take out the dog within the facility. Only within parking area or outside which becomes very busy during weekdays since the hotel is located within an office estate

Dogs allowed, private parking, reception 24h

We paid a lot for late check out (from 11 to 15) usually in other hotels 4 star you pay from 13 and let you stay until 16. We needed to sleep because we were travelling by car from Italy to Spain and arriveded late at night, but unless we put “do not disturb” and we paid for late check out, they woke us up at 7 for noise, at 8 because the fire alarm was ringing and nobody told us what was happening if real danger or not (probably someone smoking in the room), at 11 asking to clean the room. The room conditioning is centralized. No slippers, only one towel, wc in a separate room as old french habit.

Nice

very nice cosy and convenient

Friendly staff, very clean, good atmosphere and comfortable public areas. They accommodated our request for an earlier check in , which helped us very much.

Everything was very agreeable

Big room, clean, 2 coffee capsules next to a coffee machine, Great view 10mins by car, from the city center. Would recommend this place!