The hotel is very central to a pleasant town. The country around is lovely. The breakfasts were very good, and the staff were helpful.

I was pleased that there was an option to skip room cleaning to save the environment - however, pn those missed days there was no top up of the hospitality tray in the room. Could these jobs not be separated?

Great location although car park very hard to find. I gather it has a different post code to the hotel - would have been good to know before arrival! Staff friendly. Very central and close to Powis Castle. Room quiet even though centre of town. Able to open windows.

No armchair in my mother’s room. I left out the notice in my door indicating I didn’t want towels changing after one night - however it would have been nice for the staff to have changed the dirty cups in my room and made the bed. No fridge in room although able to ask for fresh milk in flask.

Great food, comfy beds, central location with parking. Lovely and helpful reception manager.

No lift, lots or stairs. Bar stopped serving food at 2.15 on a Saturday which seemed odd.

Breakfast offered a good choice and was very nice. Dinner was really good with a varied choice. Also a good choice in the bar for lunch

Nothing

Central although car park took a few attempts to locate.

Nothing

Lovely twin room. Well appointed, clean, quiet, comfortable, good value. We were really impressed when we opened the door to our room.

The water pressure was a bit variable in the shower but I overheard there was an issue that day

The staff were friendly and helpful, the decor tasteful, clean room, comfy bed

Our door was difficult to unlock, had to ask for robes and slippers which were supposed to be in room. Menu choice limited, food was nice enough but not fine dining.

Food was excellent

Shower was leaking