Amazing!!

Miscommunication about parking. If you have a small U-Haul they won’t let you park there. It worked out though. Also, they put a $100 hold, not $50 like we were told. Again, not a huge deal for us but I’m sure some might struggle.

I arrived on a late flight and arrived just after midnight. Was not received very well and found the front desk staff very uncommitted and not very engaging. Definately not helpful. This was not just when I arrived but through our the stay. I found this very surprising due 1) Always love Marriott and 2) Always love Tennessee hospitality, both of which were lacking. This is a comment about the front desk staff only.

Very freshly renovated in 2021 under new ownership by Marriott and super clean, modern rooms with extremely comfortable beds, welcoming and friendly staff, ideal location between shopping/restaurants and UT campus and nearby Convention Center, and bonus of free parking after 6 pm Friday all weekend at Locust Street Garage just a block away

Nice clean and easy access

Air conditioning was frozen. No parking except the $35 Val Food menu terrible prices way too high. $ 22 for a hamburger

I love this hotel! Well worth the money. I save up to stay here every year.

Southern hospitality at its best. Very clean and great location. Walkable to downtown

It was great and clean

It is good.

We got a free upgrade to a different room which was nice. But we got into the room, the shower was a little disassembled, the hair conditioner was completely empty inside the shower, it looked like someone used our ‘supposedly new’ travel size lotion. The floor was also dirty inside the room. It was not the greatest stay. Inconveniences everywhere. I went to check out and NO ONE asked about how our stay was. It was just a quick receipt and on my way. Very disappointed with the staff of this hotel. Also, it is VALET ONLY. So an extra $35 a night no matter what. The valet service was HORRENDOUS. They don’t load your luggage onto a luggage carrier for you. They aren’t friendly at all. Very short with people. For $35 a night, they literally don’t do anything but park your car. That’s it. The rate for this ‘4 star hotel’ looks great, but I wouldn’t recommend it. The area isn’t the greatest. Very convenient being off of I-75. But it is directly beside a homeless shelter. Saw lots of people sleeping on the side of the street while walking back from dinner on University of Tennessee campus.

The hotel was very clean and well maintained. It’s a convenient location however the location is next to Henley St which is incredibly noisy. If you book there make sure that you specify that you don’t want a room facing the street.

A/C continually malfunctioned and TV was slow and volume did not function. Too many technical issues. Will not stay at this property again.

Great hotel

Great stay

Loved the spacious lobby and the breakfast was fresh and delicious!

Fav spot in Knox!

This Marriott is always my go to when i am In Knoxville! Great service and Amenities!

It was a great hotel, the concerns we had earlier about it being to loud or not clean like the previous reviews had stated. We will be staying again.

Friendly, nicely appointed

Excellent

Stylish, pet-friendly hotel with very good breakfast selection close to the park in Downtown Knoxville. The rooms are average size but two king beds is a plus. A bit noisy (traffic) but the biggest issue is no alternative to valet parking, especially since the parking is on the same property, less than 100 yards away. Just a big inconvenience and needless expense.

The place was great. Service and valet was excellent. I would definitely recommend the stay here

Ver clean and nice.

Comfortable

Booking hotels via Expedia consistently gets you the worst rooms in hotels. The room I booked on Expedia mentioned Mountain View’s but I was initially assigned a dank dark room looking over the lobby that wreaked of BO and curry.

Helpful staff, clean property

Perfect Location

The room had a Murphy bed. This was NOT disclosed when I booked it and they were unable to move me to another room. The mattress was very poor quality and the bed seemed unstable and made horrible squeaking sounds as we moved throughout the night. Unable to sleep at all.

Rooms are lovely-clean, well furnished. Our room was quite noisy from outside traffic and activity. In general, we were pleased with staff and condition of hotel and rooms. The valets were excellent.

Nice property and great location! Staff was professional; love the complimentary shuttle service

We were in town for a convention and it was so nice to be able to valet park at the hotel and just walk to the convention center. Also I love that the TV said my name when I check in.