Never was mentioned until check in that there parking ramp is no longer in service. Had to park over a block away in some lot. No bus to bring us back to hotel. It was 8pm and had all our stuff and a younger child. Keys didn’t work when we got to the room. Only half glass on the shower, other half is wide open - floor gets soaked and cold.

Close to state fairground’s

My stay was fine, it was clean and staff helpful. At front entrance it was not ADA compliant. This made it difficult for a friend to get into the front door.

There was no onsite parking, and the hot tub had mold growing in it and was super scummy. The outside of the building was unkempt and in poor condition. Our room itself was okay, but the door to the hallway was just feet from the bed and the light from the hallway shone in to the room all night long from around the door frame.

Staff was very friendly and helpful! Entire hotel was very clean! The only downfall was the lack of parking near the hotel especially when having a lot to carry in and out each day.

No air conditioner working gave us a fan

Smelled good

The property is cool vintage but needs major cleaning in the upper timbers and duct work you can see thick dust has accumulated on them. We had no clock in the room, no ice bin, and had to park 300 yards away from the hotel

Check in was great. Great location for going to State Fair. Was promised breakfast, but told in the morning staff did not show so no breakfast :(

We stayed to go to state fair, used the hotel shuttle pick up at 8:30 pm, Megan went above & beyond, even waited for a family who called to say they would be a few minutes late, she waited an extra 15 minutes-they never showed up.

The only down fall of the hotel was i had called earlier in the week for information on the shuttle was told the shuttle ran til.12. We went to the concert in the grandstand and missed the shuttle back to the hotel. The shuttle ended at 930pm and we were at the pick up at 940. Had to get an uber

General manager Lisa was short tempered, unprofessional, and out of line.

A special thank you to the bartender who was very friendly and helpful.

This hotel has gone down hill from the first time we stayed in Feb 2020. Our first experience was great, although our room was way in the back of the hotel but not a deal breaker. This weekend, we booked a pool side room. Room was great, not loud by the pool, near the front desk and breakfast area, nice room with a little shared seating area right outside the sliding glass door to the pool area. Most hotels allow you to choose a fairly low temp in the room and adjust the fan speed. BW only allowed you to change the temp down to 68 degrees and could not adjust the fan speed. Not a horrible issue, but with it being over 90 degrees outside....cooler would have been better! The 2nd night, it was cooler in the pool area than in our room. Biggest issue was parking, it was AWFUL!! Very small parking lot (appx 20ish cars) on the one side and another little pull off area for another 8-10 cars. Used to be a nice, small parking ramp 20 feet away across the street. We were told it was condemned by the city and extra parking was near by....but it was almost 2 blocks away in a fairly sketchy looking parking area. Coming back our 2nd night, huge thunderstorm was going through with bad lightning and pouring rain. Ended up parking on the street in front of the hotel, with other guests, as it just seemed a free for all with people parking where ever they could.

I like that it is family and pet friendly.

We stayed for about a week in two different rooms. The staff was very accommodating. The breakfast was very good with many choices. I loved the lobby and the history of the building. The neighborhood and rooms were very quiet. My only complaint was the wifi in one of my rooms was poor and the shower pressure was too soft for my liking. That being said, I would definitely come back and re-book.

Very good and friendly service. Very clean. Had a great experience here!

cold water flooded sink counter in our room... had to wrap a towel around the faucet!! AC didn't work in second room.... no maintenance to fix it on the weekend!!!!! We were part of a wedding block that brought business to the hotel. Others complained that they wished they could make their rooms COOLER TOO. On site manager LISA, didn't answer repeated phone calls and was always busy when we went to the front desk. Would we recommend this hotel to anyone?? NO!! WE FEEL WE ARE ENTITLED TO A REFUND FOR THE 1 DAY WITHOUT AIR CONDITIONING WOULDN'T YOU?????

We stayed 2 nights. Our room was not cleaned. When we came back from our day the second evening our room was exactly as we left it. Our bed wasn't made, and there were no clean towels. Very disapointing.

The only issues I had during my stay were at check-in. I initially arrived from the airport at 12:30 and asked for early check in and was told no, which was fine as it was a long shot. The front desk person said they were "about to check everyone out" but checkout is at 11am. I went out to have some lunch and came back at 3pm, the listed check in time on the reservation, and was told that it would be 5pm before a room was ready. I offered to take any room type but was told that none were available. While waiting on housekeeping to double check room readiness, someone called to cancel and I was given their room. If they hadn't canceled, no wonder how long I would have been waiting, exhausted from a day of travel. I understand no early check-in, but not being ready at the time of the reservation is uncalled for and frustrating. The area around the front desk was also dirty, with a false nail and crushed chips around. The room itself was clean and comfortable, the hotel was quiet and the amenities were as expected. On checkout, I needed a receipt for work travel reimbursement. I went to the desk at 8am to check out and was told "when I checked out at 11am, the receipt would be emailed." I was standing right there with my keys to check out - if no one is checked out until 11am and rooms don't start getting turned over until then, it might explain the delay in room readiness on my arrival.

Just had a quick stop. Room was nice and clean. Pool area looked fun. Breakfast was decent. The staff were not super helpful. There wasn't hot water at breakfast (despite being tea out), and when I asked where it was the lady working there gave me a funny look and said they didn't have any... which is obviously not true. They also weren't able to answer my questions about rental car places nearby. Night check in took quite a while (just sharing way too much info with us). But for the price and what we were looking for it worked just fine.

The night staff was amazing. She gave me popcorn from her own personal snacks. The facility is amazing. The train depot seemlesslu made into a beautiful hotel interior

Very nice hotel! How neat that it used to be a train station! Rooms were clean (minus a sock we found behind an end table), with lots of towels and free coffee. We also loved the hot breakfast buffet (which wasn't advertised), although the waffle maker stopped working on our second day and was eventually put out of order. Our one complaint was parking: the hotel lot is quite small and always full so we were required to park quite a ways away in an overflow lot which was very poorly lit with very little signage. Finding it in the dark was quite difficult. Other than that, a great experience!

The fridge was super loud and was dirty in the room. Also had to park in overflow parking a block away and walk all to hotel

A really cute hotel made from an old railway station. Great breakfast and nice pool and hot tub. They are short on parking, though.

Stay was great. Flights in were delayed, and i arrived after midnight. The team member working at the time was very helpful for a delayed traveler. I don't remember the name but it was the front desk agent early hours of July 10. All other team members were friendly throughout my interactions as well,

Hot tub was closed in the morning and not open until 12 noon, check out was at noon. Poor plug in availability. Table lamp kept flickering when on. Tv took multiple tries to get it to work.

A/C didn’t cool the room. Very uncomfortable night.

Staff member Jeriko was exceptionally kind, informative and professional. The hotel is unique, very clean and just a few miles out of the city! Perfect place to stay. Love this place.

The parking situation at this property is not good at all. There is very limited parking right next to the building. There is an auxiliary lot; however, you have to walk quite a distance to get back to the hotel from the lot.

My stay was okay. My husband and I like to sleep with the AC on and you can’t put it lower than 68 degrees. It felt like it was 71 degrees. The fan stopped running and wouldn’t work. The room needs more light because it was super dark at night. I think they should add another lamp in the room. There was no table in the room. No shower door. If you only need a place to sleep, it would be fine. If you need to make use of the amenities and staying there for a long period of time. I would recommend staying elsewhere.

Wonderful room, friendly staff. Loved the pool, the breakfast and the room. Great place we will definitely stay at again