Very clean, comfortable. The staff were all the most friendly that I have seen.

It was convienent and comfortable… beautiful property and wonderful staff.

We stayed in room 514. When we walked in it had such an awful smell we were all taken back. It smelled awful - like a big animal had been kept in there and not let out for weeks. We went down and asked for any other room. They had none. They gave us a spray bottle of Febreze and offered to come up in the morning to fix it. We went to Walmart and spent over $100 to try to make it better. Nobody slept all night. The next morning a different hotel member said they had numerous complaints and had replaced the carpet and drapes. It clearly was not enough. They should never have rented out this room. They should have done anything to try to fix this. There is no way anyone could stay in this room. There was trash in the hallways that was left the entire time we were there along with dirty towels outside a room. This hotel was dirty. They had the nerve to charge us a $75 dollar pet fee - for what? There is nothing our 8 pound dog could have done to this room to make it any worse. We found another room for Saturday night. Even though the room was not inhabitable and they could do nothing to fix it they would not refund our money for the second night. This was the worst hotel I have ever stayed in by far.

Great place

I called the property prior to booking and inquired on the pool and was advised it was open and functioning. Upon arriving only to learn that it was not open and closed for maintenance. I had to disappoint a birthday boy whom thought it was having a small family pool party indoors for his birthday.

Good clean spot with a kitchen. Pet friendly.

Room was smaller than I expected, room was to cluttered with furniture, had to watch where I walked to make sure I didn't trip. I expected a king bed with a hide a bed couch, that would comfortably fit 4 guest. Room had two double beds, couch was just a couch. Just not what I expected but might work out for other traveling guest. I currently have a charge of 10.00 on my credit card that I wasn't told would be there. Hopefully it will be refunded to me

Just a beautiful hotel in Oak Ridge. Great location, good breakfast, family friendly.

Overall our stay was wonderful! Everything was very clean, the bathroom was a bit dated - but nothing terrible. Great walkable area with lots of shopping and dining. Internet was a little slow - my fiancé had to work remotely on a laptop one day during our stay and he got kicked off repeatedly throughout the day. Overall we would stay here again!

Breakfast restaurant waitress asking for a tip?(It may not be)with an unfriendly expression and serving some dishes you don't like? I felt uncomfortable because I felt like I was making a request that wasn't there.

We booked a non smoking room after a 16 hour car ride. We showed up and the room smelled so strongly of smoke I could barely walk in it. There were smoke stains on the walls and it probably had not been cleaned since the last person was in here.

Great value for the money. Very clean and recently updated. Beds were super comfortable!!!

This is at least the 4th time we have stayed here. One bedroom suite is fabulous each and every time. We bring our dog and never have any issues. The one bedroom suite gives everyone a little more room to stretch out. Love this property. It is close to family...the reason that I visit Oak Ridge and I think the price we pay is excellent for what we are getting. I find it safe to walk the dogs by yourself outside. Everyone is always friendly and nice. I will stay here again

The staff was very nice and the suite was nice and cozy.

The hotel was lovely and the room was large and spacious. The staff was very attentive, especially the breakfast attendants. Our main complaint was that there was an odd smell in our room. The hotel allows pets, and it smelled like pet smell trying to be covered up by air freshener. Also, there was a spot in our restroom where there was a leak at some point and there was mold there now.

Went for my kids to be able to swim. Pool was broke. The tvs are so old that there is no hdmi port.

We have stayed at this hotel multiple times. This past weekend has been the worst experience that I've ever had here. Our room stunk like smoke, the toilet was crooked in the bathroom, there was stuff splattered on the walls in the bathroom, and the shower has a giant crack in it. The parking was horrible. We had to park in the nail salon parking lot next door.

We have stayed here multiple times and absolutely love it. All staff are friendly, the free breakfast has many options, they have to go bags with snacks for guests who come to ride, the rooms are always clean. We will definitely be staying here again when we come to ride Windrock.

Clean and staff was courteous. Near restaurant. Easy access to other streets.

This is by far one of the nicest hotels I’ve stayed at, do yourself a favor and get the king suite

Hotel smelled like people were smoking in there rooms. On a few occasions you could smell the odor of marijuana. Understand with Covid that rooms are not cleaned daily and my guess is that some of the patrons that stay there for a week at a time take advantage and smoke anyway

I requested a king size bed and hotels.com put me in a handicapped room that I did not want. Thankfully Staybridge Hotel staff in Oak Ridge, TN put me in a fantastic room. I usually stay at Holiday Inn Express and I really liked this location just as well! Excellent staff and comfortable clean rooms. They put me on the first floor because I had my puppies with me. I definitely would stay here when I visit family again!

Room maintenance was in poor and unsafe conditions. Management was unable to provide a like room type exchange do to HC room requirements.

Our three day visit with family Plus work was a nice getaway for us. We enjoyed our 4th room suite that was quiet in the back, living area had desk for husband to do some work without disturbing my rest in bedroom. Location is nice. Plenty to see in Oak Ridge plus more.

Loved the kitchen in room, Ice machine in refrigerator but ice making is slow but one of the staff got me more ice when I needed it

Hotel has no visible sign showing how to enter from the main road. crazy situation as they have the normal entry blocked. You must drive thru the OutBack Steakhouse parking lot. Item 2 is the small size of the breakfast eating area. We have to stand around waiting for a seat on both Saturday and Sunday morning. The food selection was 'ordinary'

nice hotel staff and area with lots of restaurants. Close to Knoxville

The Mudders (rv, motorcycle, off road vehicle crowd) were in town and had taken all the parking spaces with their giant vehicles. One guy had taken 9 spaces with his truck and pontoon boat. The side gate to the adjoining parking lot was closed so that you could not use the space without turning left onto the main 5 lane highway and turning in again. Then, after parking, there were signs all over telling you to lock up vehicles and take in your valuables....leading me to believe there was ongoing problems with the parking area. The room was very quiet considering the hotel was full, however, I've stayed in all the hotels in Oak Ridge, and this one is now my least favorite. There was no ice machine (only on the main floor with the fountain drink machine), no extra blankets, the beds were full, not queen, and no fan in the shower area.

We had a very pleasant stay there. Complimentary breakfast was nice.

We were in Oak Ridge looking at various properties in the area over a long weekend. The hotel was outstanding in all respects. The staff was gracious and helpful, the rooms were immaculate and superbly maintained and the breakfast in the morning was great. If we are in Oak Ridge again, we will stay at the Staybridge.