I had a lovely stay Comfortable room and bed I was right next to construction but they didn’t start until 10 The lobby is decorated beautifully for the holidays

Love This Hotel So Hommy And comfortable

Good

Need carpet replacement

I’ll be back soon😉

Location,

The feeling of tranquility, not so many people running around like a rat race.

I recently stayed at Quinta Real with my family for a night while traveling to the U.S. Unfortunately, the overall service quality has noticeably declined, particularly in areas of cordiality and attention to detail. For instance, my wife requested honey to be brought to our room, and the room service staff responded dismissively, saying, “It’s not like we give away honey for free.” She ended up having to go to the restaurant herself to get some. Additionally, I asked for a blue pen at the lobby, and they not only didn’t have one but also made no effort to find one. These seemingly minor details significantly impact the guest experience. On a positive note, Oracio from the Bell Boy team provided outstanding service, and the restaurant offered an excellent dining experience, complete with live piano music and great ambiance. Having been a regular at Quinta Real for the past few years, I was surprised and disappointed to see that the excellence in service that I once admired is starting to slip.