bad

Good staff

The property is very dated. The check-in area carpet was worn an unvacuumed and the paint on the walls was faded (70's color palette) with lots of scratches on the lower part of the walls. The room was musty and unpleasant. The air conditioner in the room worked, but it did not properly remove the musty air/humidity in the room. The shower worked fine, but the glass shower door (with 90 degree edges) would not close properly as the door area had rounded edges. Water leaked onto the floor outside the shower and required several extra towels to place by the shower to prevent leaking. The room was a non smoking room; the pillows smelled of smoke.

Grwat4

Stink smell damp

The staff was most professional and courteous.

The only issue was that the vanity light did not work .

Very noisy on our floor disrupting sleep at 10 p.m. people yelling and screaming. Convient location.

The a/c was not working, the sink will not drain, and i saw like 3 dogs inside the building, the staff was the only thing that was worth being there to be honest.

Property was terrible in general. Rooms were dirty and grimy. Door key didn’t work at check in, was told by staff I didn’t know how to work the door. Come to find out the batteries were dead. Entire floor of room felt slick, told the desk, was met with “huh that’s weird”. Just an overall bad experience. In town for 2 more weeks for work and cancelled my reservation at this property so I didn’t have to deal with it any longer.

The entire building smelled like cigarette. In the room there was an overwhelming smell of air freshener and it was hard to breathe. The front door was broken and the staff was cold and aloof. It appeared as though they were housing for temporarily homeless.

Good

Litter around property.

Not recommending. Needed a room near SRQ for an early morning work trip. Not acceptable for $175 Thursday night room rate.

Hotel was ok, staff was friendly. However, the automated key card would hardly work. Staff had to open the door 2 times.

This hotel is horrible! I travel a lot for soccer tournaments and games and this is by far the worst rundown hotel I have been in. AC was loud, TV didn’t work, floors were gross. We had to wear socks because they were greasy and slippery. Shower was dingy and linked water while showering. Breakfast selection was slim. The lamps in between the beds had no lamp shade while the lamp on the desk’s shade was rusting and stained. The desk chair has white paint all o we it. The sitting chair had stains all over it also. Key cards for the door worked half the time. Took a minimum of 5 swipes to get it to work. Staff didn’t speak to you as you entered or left the hotel. Room smelled musty and like a locker room. I used an entire can of Lysol spray in the room to make it remotely tolerable. I now am having sinus issues since I left the hotel. I would not recommend this hotel to anyone.

The staff was rude and not helpful since they acted like they were above us. No luggage carts when we got there and when we left. They have two carts for the whole building!! Everything is extra including the pool, workout space, housekeeping and by the way absolutely none of the housekeepers speak a single word of english so it its virtually impossible to get even a towel. Our sink was clogged when we walked in, the fan in the bathroom was moldy and we asked but they never did anything about it. Rusty bolt sticking out of thew wall in the shower and all the towel bars covers were falling off. The ambiance in the room reminds me of a jail cell. bare unfinished concrete and ugly shelves on the wall is all you get. You have to request housekeeping a day in advance so for a short stay you are out of luck. Truly the worst hotel stay of my life. Period.

The young lady that the front desk was not welcoming and actually rude. The room was extremely dated. The curtains were dirty and stained. The shower door did not seal causing the water to flood the bathroom floor. This was dangerous.

Older property for sure - room was small- floor was sticky lamps were missing shades- holes in wall where they took The moulding off - sufficient for over night stay I guess but would not look to stay again

Lea at front desk was very rude, I change my stay due to the strong bad smell of the room as if hundreds of animal/human urine on the carpet floor. Tv was not working, I step out to get food and when I return I called front desk and she said that the maintenance had check led and that everything was working fine, but the tv in the room was still not working. I could not watch anything. I called to the front desk again to ask a simple question about billing and she said she does not know how. She called back to my room after few minutes and started threatening me to leave because I decided to change my stay. I originally booked for 2 night but because of terrible service and unpleasant experience at this hotel I didn’t want to stay for 2 nights. This was 10pm when she rudely told me to leave my room immediately. She said that this hotel have done to their guests several times before. I don’t know what I deserve to get this ugly treatment but I will never want to stay at this hotel again. Taking my business somewhere else. I hope Lea gets trained properly by her manager and if she continues to treat guests like this again, she should be reprimanded.

This is nothing I expected.

We were 6 people, and that has been by far the worst experience ever in many years. It is old and needs updates for the price. It is not worth it. The girl at the reception was not welcoming, her attitude was not nice at all. One of the 3 rooms was very dirty. The floor hadn´t been clean, and it was sticky. The bathroom, (toilet) was also dirty. The bed sheets were not tight and had many spots of ink. All the room was dirty. We asked for another room, and the girl complained but gave us another one. When we were walking to the new room, (not much better), she told us in a very bad way that the room we said it was dirty, was clean, and of course it was not. At two in the morning, there was someone having extremely vulgar and loud sex, screaming as loud as they woke up a few rooms. After they finished, they left the room, so we don´t know if that was someone staying there that brought someone to have sex, or that they rented the room for hours.

I will make it short as I can worse hotel i ever stayed in!

This hotel has a very convenient location and right in front of the SRQ Airport.

Overall Great

This hotel is in really bad condition, the smell on the rooms are insane and disgusting also the mattress was really bad

Shay welcomed us with open arms and the entire staff was so professional.... amazing people!!!! Food was great, breakfasts were wonderful, and the room was huge... great stay!!! And close to everything... ideal!!!

No shuttle but an easy walk from the airport.

Very dirty hallway and the whole building is in bad condition.

Dated property, pretty decent continental breakfast

Very unsafe outside of the building in the parking area. Dangerous people hanging out around the cars at night. I was very nervous about parking my expensive vehicle in the parking lot. There were people looking inside of windows of cars. I witnessed one man urinate on the building I was afraid they were going to possibly break into my vehicle, more than one who were guests asked them to call the police and nothing was done. They should have their own security in this area.

Good location, old bed sheet stained gave it when entering the room. First room air/heat not working. TV not connected. Required changing three rooms. The person of the desk really did a great job by solving each problem. Also use a better meal not the muffin sausage cheese.