Clean and great

We stayed over the week of Thanksgiving and our experience here SUCKED! We normally choose hotels based off 3 criteria, 1. Pool 2. Breakfast 3. Free parking. We get there and The heater in the pool is broken! The water was literally 45 degrees! The woman at the front desk said it’s been broken for a while and they’ve been having a hard time getting someone to come out to fix it so before we check in we could cancel our booking and stay somewhere else if we liked. But WHO is rich enough to wait the 10 days to get the money back from their bank PLUS pay the extra 300$ right now for the nights we needed to go stay at another hotel?! I’m sorry but I don’t have 500$ of extra disposable income 4 weeks before Christmas!! The fireplaces outside of the pool area were also not working. It is advertised that breakfast ends at 9 a.m. but when we came down at 8a.m on THANKSGIVING morning they were COMPLETELY out of food. There was literally only the pancake machine. There were about 30 people in the dining room waiting on more food to be brought out and the lady was bringing out about 8 omelette every 15 minutes and they were being swooped up like vultures! After a half an hour of waiting for food to be brought out we went up to the room and placed a to go order at cracker barrell. What was supposed to be a nice little family holiday turned into a horrible experience while at this hotel and the sad thing is that it really has the potential to be great if effort was put into it

I always love the stay and some of the staff. I am a frequent visitor, I just have 1 issue with them. The deposit policy when having to stay an additonal nite thru a booking party is silly. You have to keep repaying a deposit they can just hold on to… But other than that, its always nice

It was very enjoyable. One of my favorite hotels to stay at!

All around great. Polite, and professional staff. Parking is the only issue we had.

The staff was friendly and helpful. The hotel looked good and the beds were comfortable. Big complaints are the toilets were so low they did not come up to my knee! Difficult for anyone to stand from. Security is necessary to patrol the hotel as there were unsupervised kids in the pool dragging around the life preserver with 20 foot long rope to entangle the other children in the pool. Someone was smoking marijuana in the rooms closest to the pool. The bar on the door that is meant for security did not lie flat on the door d/t the design of the

Hotel is a bit dated but clean staff was friendly and competent.

The room was spacious and immaculate. We appreciated the easy chair and the make up chair in front of a mirror. The breakfast was above normal, and the bed was comfortable.