We used valet parking. Great location. Close to La Scala and the Duomo. First class room and service. Friendly staff. Room darkening curtains were awesome. A little pricey but ever hotel in that area is.

Impeccable service. We felt incredibly welcome here Location cannot be beat. Historic hotel in the heart of the city

Beautiful classic hotel, excellent location, friendly and very helpful staff . Excellent concierge assistance. And also good restaurant with excellent service.

Not as advertised. 3 nights booked end of May and we left after the second night. First night extremely stuffy and we couldn't sleep. We raised concern with front desk 3 times the following day and they said the a/c system is working fine. 2nd night after not being able to sleep again at 1:30am front desk admitted the Air conditioning is not a true A/C system and you cannot control your room temperature, they do it. The room was stuffy, dirty with spiderweb in shower, layer of dust on vents, bath towels were so worn they were see through. Could not open the window for air as there is night club outside the building, we were top floor and can hear music bumping until 4am. Finally at 3;30am hotel offered another room to sleep in for remainder of the night but could not guarantee it would be any cooler. We declined as we had to pack our bags as we decided last minute to check out a day early due to the accommodations. Access is through a key system, which you pretty much have to leave at the front desk as the keychain is weighted, no accountability of who comes/goes in your room leaving security questionable. Restaurant al a carte offerings are slim, we tried enjoying breakfast and through the window we watched organized individuals eying every tourist that walked by, including trying to converse w/ us through the window. For the price of this "5 star" rated hotel there are much better options in Milan.

Dated but maintained property. outside hotel is dirty and full of garbage

The staff was amazing!!!! Exceeded all of my expectations!! The hotel was stunning!!!

Very nice!

This is a beautiful hotel in a great location. We loved the room, a junior suite, the breakfast was amazing, and we ate both lunch and dinner which were terrific. The bar was lovely and comfortable. The staff were very friendly and professional, and always available to help. The concierge Walter got us tickets to La Scala for a performance that was officially listed as sold out.