The hotel was very accommodating for a 1 night stay.

good

The outside was very run down not the best part of town the room was very nasty holes in the wall stains on the covers and sheets bathroom door did not shut I did not stay I ended up booking elsewhere to a much better place

Good place

Good location, very clean,quiet ,great breakfast.definitely would stay here again!

Room 219 tv n remote didn’t work told front desk and they never came to fix it and the room had an ant problem all over the tables

I never strayed there and they ended up charging me anyway. The guy told me I wouldn't get charged if I didn't check in.

Had a good experience and staff is very nice

I did not like how the room service lady went into my room while I was gone and I did not request room service.

It was very quiet. Easy parking close to our room. The room was clean. The pool was very clean. Person at the front desk was very friendly and helpful. Breakfast was limited but good. Beds were very comfortable and we could control the aircon in our room.

Couldn’t watch DirecTV. Reset and restarted it many times. Couldn’t even plug my laptop into the TV via HDMI as the port was apparently disabled. Also, the shower curtain rod was just jammed into a hole in the drywall.

Property was OK

We had 2 rooms, one of which did not have any towels, toilet paper, or Kleenex. Side door closest to my rooms did not work, and had to egress the hotel from a further entrance. The staff was very helpful in making sure my family had an enjoyable stay. The rooms were clean and everything worked as it should. The walls are very thin, so if someone has a tv on loud (just as we did) you will hear it. But the staff took care of it and had the tv shut off so we could sleep. I would recommend this hotel, they are in the process of fixing it up, and are doing a good job, but are in dire need of towels. Not enough towels for the pool either.

The front of the refrigerator in microwave were dirty. Looked like it hadn’t been clean in a while.

Clearly an older facility, but it has been repainted. The room itself was very clean with no odors. Bathroom was in great shape - no mold or ceiling issues due to moisture. Beds were firm, but had a bit of a pillowtop cushion. Each bed had 4 pillows / 2 different varieties. Bed and bath linens all looked new. The main hallway and stairs all have carpet which are dirty, but not a deal breaker. With all the heavy traffic in those areas maybe carpet isn't the best choice for floor covering. Breakfast was your standard "free" hotel breakfast. Waffles, eggs, sausage, bread, English muffins, pre-packaged pastries, oatmeal, cereals, fresh fruit and beverages. Dining area was very clean with plenty of seating. Location is great if you are looking to hop on an off I-131. It took us about 5 - 10 minutes to get downtown to Van Andel arena. The address for this place is technically Grand Rapids, but if you are familiar with the area - it is literally a stones throw from Wyoming. I am not sure I would want to be walking around after dark. (Just my opinion.) The area is a little run down and could use some love! You will definitely hear noise from outside. The hotel is tucked in behind a party store and a restaurant. If you're just looking for a place to crash overnight and you don't want to fork over the ungodly rates downtown, then this is a good option. All of the rooms are only accessable from interior hallways and there aresecurity measures for getting into the building

Will never stay there again!

Photos were very deceiving it was in a undesirable neighborhood. I booked 3 rooms for my granddaughter's birthday party so all the grandchildren could swim only to get there and the pool was closed.

It was close to downtown The swimming pool was out of order Tv did not have a signal until morning Blood stains on the carpet Bed was very lumpy Room was a little funky smelling stuffed up both of your heads No tissue in the box to try to clear nose

I am not a picky traveler. All I ask from a room is convenient location, safety, and cleanliness. Location was OK, safety seemed fine. And generally, everything was clean. But then we found "dried nasal secretions" smeared on the headboard. And the breakfast was bad. The coffee creamers were near expiration and chunky. The milk was sour. The waffle mix or syrup had a distinct moldy green off flavor. Food service hygiene was not good. Definitely wouldn't stay here again.

Great price. 10 mins from downtown. 👍

Pictures online were not the same as in the hotel. The room itself was clean. However, walls were cracked, hallways looked old and run down. Not the "quality" that I thought of when I thought of Quality Inn. In a rough part of Kentwood. My daughter and I didn't have any other option to stay the night, so we just made sure we stayed in our room. The air conditioner was smelly when turned on. I was highly disappointed in the overall place. Will not be going back to Quality Inn or this hotel again,

The building was quite old the property outside looked like a mess the pool inside was cold the room was cold, there was a lot of noise and party in the hallway until 3:30 a.m. a lot of Spanish speaking people outside our door in the hallway slamming doors talking loud and playing music. management did nothing

Call before you book a room You pay for something and they give you something else

Staff was nice

nice swimming pool and easy access to room

The property was fairly typical condition wise, but I did have a few minor issues. My door’s card reader broke and got locked out, but was able to get a new room right away with a working lock. There also seemed to be some type of water damage on the bathroom ceiling in the old room. The in-room DirectTV was hit or miss, even with good weather. Otherwise, the staff there were kind and helpful.

First impressions of pulling into the complex is the parking lot is deteriorated and next to a low income motel. Had to wait for a resident talking to the hotel manager about getting kicked out for nefarious reasons. The area around the entire building smelled like weed smoke. The building needs a past due renovation.

Good

Adequate for an overnight stay when I was in town for a concert at the Van Andel Arena. No frills, cheap, no complaints.

Room was clean, staff was helpful. Snow clean up was non existent. My only complaint was that the walks were NOT shoveled and the parking lot was not cleared of snow.

Room definitely didn’t look like the pictures. We had a broken table someone tried to put back together that look horrible.. rooms were very outdated and the old maintenance work like patching on the walls wasn’t painted over. Looked horrible. But the bed was comfortable and was fine overall because we only needed a place to sleep. Looked like a lot of the people lived there.. also had a lot of snow and the sidewalks weren’t shoveled we had to walk through snow almost up to my knees to get in our door. Only to walk in and the heat was turned off which I thought was horrible at the time but like I said the bed was comfortable

It served the purpose of a cheap place to sleep and nothing fancy. The lower reviews were because the bathroom fan was rediculously loud, the bathroom door wouldn’t fit in the jam so it didn’t close. The smell in the room wasn’t bad, it was just odd. Like lemongrass or ginger or something. There was a mysterious stain on end of the bedspread that normally would have had me call the front desk and complain, but I was exhausted and didn’t have energy to deal with it so I checked the sheets and just slept on the other side. That being said, the bed was comfortable and sheets were clean. There was a protective cover on the mattress. Continental breakfast was basic but a nice gesture and served the purpose. It was quiet and we slept well.