Awesome property. Very quiet during the week.

I had an Amazing time

Gorgeous property with top tier customer service! Staff is so friendly and attentive. Room is spacious and immaculate. Food and drinks are delicious.

Awesome!

I believe the hotel is beautiful and beautifully maintained. However, they fall short in terms of service for the price point that they are at. The valet leaves your car looking like it’s been off roading isn’t too nice either. I drive a very expensive car and had no idea it would be parked in a dirt lot much less be covered in dirt and debris. I paid nearly $1600 a night to stay in the Hermann Bungalows and at that price point the staff should feel like they’re on it. Instead it felt understaffed and people doing multiple jobs. They had one bartender and one bar back to serve the entire Hermann bungalows, they also waited tables, bused the tables and brought food to the guests. That’s absurd…. Not to mention the lack of seating for enough guests in the Herman Bungalows area. Overall a gorgeous property but they just fall short for being as expensive as they are.

Beautiful, luxurious, and romantic. We definitely want to come back.

Incredible

My girlfriend and I REALLY love this place. Will go back for sure.

Staff was superb.

Quiet intimate setting. Perfect getaway.

Overall, a wonderful experience. The staff are incredibly kind and attentive. This is my first experience at a hotel/resort of this quality, so it's possible I'm a bit shocked by the incredible staff. A couple minor complaints: 1) Air filters were disgusting. I mean they looked busted and we're more dust than filter. Like they hadn't been changed in 5 years or more. Maybe do a basic inspection of each room because some tiny details get overlooked. 2) The lounge chairs in the Herman Bungalow pool are oddly positioned. Ideally they'd be a bit lower in the water. But now I'm just being nitpicky. Such a minor thing. 3) Expired snacks in the room for purchase. Relatively harmless but still. I will say that they provided a credit for the air filter and expired food. A credit that definitely exceeded the monetary value of my notes, but also not something I was going for. We just mentioned them on our way out the door; I'd already signed for everything and was really happy with most everything I experienced here. I didn't say anything about the loungers since that's just a matter of personal preference. I'd highly recommend this place if you want a quiet spot away from too much hustle and bustle.

Stayed only one night while visiting friends in the area but even 24 hours at L'Horizon felt like a getaway. All the little things: the prosecco greeting, a surprise beautiful upgraded bungalow with our name on the door, to the crafted cocktail and lovely food at dinner and breakfast added to a memorable experience of feeling the quiet elegance of the location and thoughtful details sink in and leaving the rest of the world outside. Our only disappointment was being turned away at the restaurant (only one on property) for 8pm dinner with scores of open tables. We were told they had no availability due to staffing issues and not wanting to overload the kitchen and "impact the guest experience". We were guided to go to the bar where we had excellent service, the same menu (and the same kitchen) and delicious high quality food. Ambiance for the price, of course given the pool bar setting, was lacking but the bartender was a delightful host and now I know to book a reservation even if you are staying at the hotel. (Make note!) If you are wanting buzz, look elsewhere. This is a quiet hotel. But if you want to feel surrounded by privacy and hip luxury, this is your spot. We have stayed many times at their sister property which has been our hands down favorite for years. But next time, I think we may be back at L'Horizon instead. With reservations for dinner.

Staff was excellent .. pool area is amazing and relaxing. Our room 9 was quiet and a bit out of the way… make sure you request a pool view..

Just to confirm what others have said, this is a beautiful property with excellent staff and service. However, there are some details lacking that are just not acceptable at this price point. Wifi was spotty, bathroom lighting was terrible, and the fan absolutely sounded like a jet engine taking off. Worst of all, after a cleaning during our stay, there were several long dark hairs stuck to the wall next to the bathroom vanity (I’m blonde and my husband is bald).

This is a designer's masterwork. The place is beautiful with superb materials and excellent staff. However, this is NOT good value for the cost. Our room had NO furniture in it except for the bed, we had to drag patio chairs in . It is true that there are Frette linens everywhere but they cover one of the lamest uncomfortable beds ever! There is no place like a desk where one could do some computer work and the bedside outlets are all used up by lamps, house IPads, routers, etc, there is a single trash bin and its in the bathroom. For $900day, I would expect at the very least an included breakfast. What we got was a brass plaque at our door with our name on it! At least the "resort fee" is a mere $45 extra /day which gets one....???? The service staff were so very good , I worry that the hotel's design is so expensive there's not much left for the staff. In a word, visit this place to see it, but don't stay there.

Be warned, read prior booking: Is this luxury hospitality? Decide by yourself. Extensive rules & regulations checklist to be signed listing hotel policies -> first time and cheap for classy hotel! Welcome drink served on the fly from below reception desk fridge by receptionist -> premium… 2 glasses handed on the go, while valet requiring help with offloading our car -> stressful start Finally sitting in lobby to enjoy arrival drinks when bellman urges to go now to room -> welcome home! Caravane with luggage cart escorted through pool decks, in front of all hotel guests -> grand entrance in style Bungalow temperature set to 45°F making even butler speechless -> how to make guests feel comfy? Absence of water bottles in the room, thus common amenity even in cheap motels -> true 5-star Buttler needed 30 minutes to bring us 4x 33cl aluminum cans of water -> super environmental friendly Only one single miniature 30ml shower gel (sample size) for 2 persons -> generous in serving, green! Two large Labradors dogs enjoying half pool deck & sunbeds -> oh, sorry, hotel is “pest” friendly Fake pool, widely advertised, but only 15cm deep in its entirety (can’t swim) -> just pretending to be… High tech lighting controls, not intuitive at all, with only 4 light sources for the entire room -> it’s bright! Remote controlled curtains, only worked the first minute and then jammed -> why make things easy? In my 50 years travelling worldwide, I have never encountered such experience.

Noisy bungalow by the highway, rooms not luxe more like a very basic motel.

A beautifully designed hotel, around a very chic pool area, great mid-century modern design bungalows. The service from the staff was very good. However the Wi-Fi didn’t work in our room, the bathroom door didn’t shut properly and the extractor fan in the bathroom sounded like a tractor starting up. It’s the details that make the difference in a hotel of this quality and unfortunately L’Horizon just fell short.

Great amenities, staff and service was excellent! Rooms great!

Love the property- very quiet. Not sure if the service is worth $600 a night but still a lovely property

This resort remains are #1 choice for staycations in Palm Springs! It's truly a hidden gem and is always a treat!

Very upscale and the staff is super attentive and friendly, highly recommended

Only way to describe it: Incredible.

We have stayed here a few times. This will be our last visit. The staff except for Valet was extremely rude and condescending. The standard room was too small and needs updating. Couldn’t get a lounge at pool all weekend since they let people put their towels at 8am to “save” it. I’m not happy and will have to find a new place to visit moving forward

We love coming here. Best place in PS for sure. Close enough to downtown yet hidden away. Rooms are large and well appointed. I recommend a pool view room. Pool bar and good are good. Awesome place to enjoy a hot day in the sun!

Nice and relaxing. Very friendly staff. Rooms were clean and modern.

Great service

Gorgeous property and fantastic staff.

Hands down an amazing experience. Service is top notch, all around, pool is perfect, and the rooms are divine. I suggest the room with the outside shower, and make use of it. Marilyn Monroe room.

This property is truly a gem. From the moment we arrived to the moment we left the staff attended to our every need so that our stay was relaxing, chill, and very very comfortable. We loved the staff and guests alike and we'll be sure to come again.

Hospitality was on point. Very beautiful rooms. Perfect place to stay when in Palm Springs

From the moment we arrived, we were pampered and treated with such luxury of service, that it was the best and most relaxing vacation we ever had. We were treated like royalty. No detail was missed. The staff were helpful, friendly, and knowledgeable, with particular reference to Aryanna, Alex, and Andrea. The grounds were meticulously kept. We tried and could not think of a way we could have been treated any better.