Got charged an extra $500 for our son to stay with us and got charged hundreds of dollars a day in other fees. We didn’t get a free breakfast either as we had a previous visit because we didn’t book direct. The resort is fabulous but prices are insane. Service was slow and they didn’t come to check us out or get our luggage making us late for our ride. For what you pay it was a real disappointment this time and we won’t be back. The food was average to poor. Arbo was the best out of the 3. That’s just our opinion on our second trip.

This resort is the most incredible place I’ve ever been to . It’s not cheap, but the staff, service and facility are amazing

Beautiful property but expensive.

The level of service was unparalleled to any other resort we’ve been to. Definitely a quieter resort and the perfect place to disconnect and be pampered by the amazing staff!

Some sort of construction going on at the property almost the whole time. One of the main restaurants was closed our entire stay. Limited menu items elsewhere. Extremely expensive food and drinks. Big wood fences at property edge obstructing the view of the ocean. Water pressure in room wasn't good. Lots of resort options in Cabo, won't be back to this one.

Overall good resort. Very expensive for average customer service. The bed was very uncomfortable for the price point. Fast WiFi

perfect

This place is amazing. The grounds are immaculate and the service is spectacular. There is nothing that we didn't like about this property. We can't wait to go back.

This is hands down the best service and hotel experience my wife and I have ever had. From the minute you arrive you are treated like nothing short of royalty. The staff makes you feel like you are the most important guest at the hotel. The grounds are pristine, the rooms are gorgeous and very comfortable. Our butler service was outstanding. Every small detail is thought of at this resort and the staff make you feel like family. We were there during the passing of Hurricane Hilary. At another resort this probably would have been a trip ruining turn of events, but not at Las Ventanas. They accommodated us with all kinds of amazing activities that kept us out of the weather. Tequila, and wine tastings. Salsa Dancing, Fitness classes, spa accommodations. The food at the resort is spectacular and La Botica Speak East night club is a very special place to spend evenings listening to live entertainment enjoying incredible drinks. I would be remiss if I didn't mention Waldo the guest experience manager. He is AWESOME! He made our stay so special, and it's a pleasure to now call him our friend. Thank you Las Ventanas for an unforgettable time. nuestro amor desde Texas! nos vemos pronto!

Great place to stay with excellent service

It was nice

Spectacular property and an exceptional service minded staff. One disappointment was that the ocean in front of the property is too rough and unsafe to get in.

This place is pure magic! From the food, to the staff, to the rooms, it’s pure luxury and attention. Be ware that things are expensive on the resort but portions are huge so sharing meals is not a problem in this regard. They give you a lot of great freebies to make up For the prices. Amazing resort!

The staff is ultra detail oriented. Everyone is so friendly and the food was AMAZING!

This was one of the best luxury vacations we ever took! The staff was unbelievably friendly and accommodating, the property was gorgeous and well planned out (lots of stairs and walking though), the pools and beach was gorgeous, and the food and food options were excellent. This is a pricey place but you definitely get high quality for what you pay for. We have stayed at both the Westin and Marquise in Cabo before and Las Vantanas was our favorite by far.

Absolutely perfect in every way. Exceptional service, outstanding food, gorgeous setting, fabulous room, great fitness center and wonderful spa. The butlers went above and beyond to make our stay magical.

Really nice service! Not crowded. Hotel staff is much more than the customer. Kids really enjoy the pool And beautiful weather !

Everything was great except our butlers.

It’s exceptionally in everything!

Exceptional resort!!!!! 4th time staying at Las Ventanas and it never disappoints! The entire staff was amazing, always greeted with a smile, and a willingness to help! Karla, Jesus, and Arody were the best, anticipating our every need and want! The restaurants are outstanding and the food delicious! Can’t say enough great things!! Didn’t want to leave and can’t wait to go back! There is no place like it!!!

A little slice of heaven. It’s always such a treat to be able to come Las Ventanas. It truly is a special place.

Amazing

Most amazing customer service I’ve ever experienced.

Best hotel in Cabo, service is impeccable. You don't have to lift a finger, views are amazing. The rooms are quiet and very comfortable. We ate at Arbol for Dinner, it was awesome and had breakfast every morning at Sea Grill next to the beach, excellent as well. You cant beat it.

Amazing service - an incredible resort!

This is an extraordinary property. It is truly the best resort I've ever seen or stayed at.

I wanted to stay at this property for many years. I was sadly disappointed after staying previously, I have Esperanza, which was by far superior hotel in every way.

Best oceanfront hotel in the world

This might be the nicest hotel I've ever stayed at. The entire place is like a work of art - every detail is perfect. And I don't think I've ever experienced better service, anywhere. You feel like royalty! It's incredibly expensive, but I can say without hesitation - if you're looking for the absolute most luxury experience, this is it.

Some of the staff are friendly. However the operations, sucks badly. There's endless waiting. Rosewood, or maybe it's Cabos in general, style too nickle and dime customers at everywhere they can.... Food sucks, basically it's over priced American at 10x LA prices in a place where labor costs 1/10 of LA.... Try 3 mini taco with no condiment for $30? Yeah, that's standard here at rosewood. 2x ice cream bar for $19? Yup you got the idea. 2nd time in Cabo, thought I didn't go a good enough hotel first time. mistake. Never coming back to Cabo or rosewood in general.

Loved the hotel. The staff is fenomenal. Árbol dinner was delicious.

We had a wonderful time at Las Ventanas! We have followed their account on instagram for over two years and finally got the opportunity to go, and it was definitely worth the anticipation. The facilities are first class and the people are amazing. They treat you like royalty as soon as you step on property. Our butlers, primarily Cristian, Mayra and Eduardo, were always available to help with any request. Stefania always greeted us with a smile at the Ocean Grill, and Octavio and Nelson took great care of us at the Oasis pool. Melissa was very attentive at the spa, and our romance package massage was truly an amazing experience. We had the unique opportunity to see the property when things took a turn for the unexpected as Hurricane Kay approached Cabo. I believe this is where we saw the people behind Las Ventanas truly shine. Everyone worked hard to ensure our safety and comfort as disaster approached. The venues may have changed but they made sure everyone had a good time and had a safe residence or was able to return home safely. They made it look easy to run a five star resort when the weather is nice, but providing that experience in a tropical storm is what convinced us that we will definitely come back again. Make sure you plan to spend plenty of money while you’re there. You will pay a premium for everything, but you do get what you pay for. The food all around was amazing. Funnily enough the best desserts were the free tarts they leave in the room each evening. A