The cleaning and the people working all around was very nice happy and professional.

Everything was awesome. Location,foodservice, in the restaurant excellente,High recommend.,Tku for your service.

What I like of the hotel Amazona was the room, good view, good beds, nice bathroom,

Excellent room, king bed, Excellent large shower, very clean, good service.

Breakfast was not which was offered. I was especting at least an extended menu.

Large modern room with a great view of Quito. Great breakfast.

Highlights to this property: the city view, location close to main attractions, and spetacular customer service. I will definitely choose this property again!

Terrible room. Broken elevators — they had to take us through the freight. No milk when trying to buy a a basic coffee. Worst hotel I’ve ever been to — definitely don’t recommend to anyone! Reviews and pictures are a lie.

Only thing did not like was no internet in my room on the 9th floor. Had to go to lobby for internet. Good breakfast and restaurant. Good location. Nice lobby.

No airconditioning for hot nights. Music from nearby properties cannot be shut out.

Good location, clean, friendly and helpful staff. Would go back.

The hotel and staff is very nice, and they help with everything you need, the area is very safe and the restaurant in the hotel is very good the food very tasty and price very reasonable, I recommend this hotel is number 10 thx for all your help

Very nice Hotel with a professional and courteous staff. . The property needs some basic upgrades. Specially the bathroom.The restaurant is not so good. But there are many restaurants nearby. I only had one breakfast for $10.00 that included fruits, tea/coffee, bread, etc. The rest of the time I went to a nearby 5 tar hotel where I had an excellent buffet breakfast that even included vitamin drinks made to order for about $23.00.

Our stay was short, but it was great! This was my first stay at an Ecuadorian Hotel, so my American standards were being tested. The only thing the room lacked was an A/C control. The hotel did regulate that so we were comfortable though. The food at the hotel restaurant was terrific! I don't have a sophisticated palate, so I was a little apprehensive. I was very pleased with my meal, I ordered Penir de Polvo (Turkey) and it was fantastic. We ordered drinks, they used plenty of alcohol and desserts to top off. An appetizer, 4 drinks, two main courses and desserts for two for $72. Would definitely stay here again. The reception desk spoke pretty good english, that wasn't 100% necessary but it was a nice touch :)

Our stay was short, but it was great! This was my first stay at an Ecuadorian Hotel, so my American standards were being tested. The only thing the room lacked was an A/C control. The hotel did regulate that so we were comfortable though. The food at the hotel restaurant was terrific! I dont have a sophisticated palate, so I was a little apprehensive. I was very pleased with my meal, I ordered Penir de Polvo (Turkey) and it was fantastic. We ordered drinks, they used plenty of alcohol and desserts to top off. An appetizer, 4 drinks, two main courses and desserts for two for $72. Would definitely stay here again. The reception desk spoke pretty good english, that wasnt 100% necessary but it was a nice touch :)

The staff is phenomenal. I got really sick during my stay and they called a doctor to my room at no cost. They checked on me every other hour to make sure I didn’t need anything. Rooms are renovated, clean, bright. Close to main attractions and a lot of great restaurants.

Higly recommend this hotel

The Wi-Fi works well only at reception

Rio Amazonas was an excellent hotel. The staff was friendly, responsive and always steps ahead as far as hospitality and making my stay comfortable and perfect. It was very clean, the restaurant was delicious, and it was central in location, minutes away from major attractions. The view from my room was breathtaking! Definitely recommend this place.

Our only complaint is the noise from the street BUT it is better than the other hotel we stayed at! The view from our room, both times we stayed, was spectacular. On our 2nd stay at the hotel, we had a room with a view of Cotopaxi. Breathtaking. The breakfast there is AMAZING. Eggs as you wish and a full and complete buffet. They also serve breakfast as of 5am, which was great when we had to leave in the early morning for our activities. The location is central, but do bring ear plugs. We slept well but the noise could be a distraction to some. However, I must say that we stayed in another hotel not even 2 blocks away and Rio Amazonas was MUCH quieter in comparison! Love the fresh flowers in the lobby. Overall a very nice home away from home. I would stay there again!

Friendly staff, great rooms, very clean, good breakfast

Good hotel for price. 24 hour food next door is plus, but is pricey for drinks.

It was amazing.

The service here was absolutely amazing. Everyone here was very helpful, accommodating, and the price for dry cleaning services was very affordable for the travelling professional. However, I was disappointed on how outdated my room was. The pictures are completely different than the reality. Maybe it's only rooms on the top floor that are as nice as the rooms in the pictures? My room was very outdated all around. I wish I had stayed in the room in the pictures, not one from the 90's. However, the service was excellent and worth noting.

Arrived middle of the night, lost luggage, terrible rental car. Hotel staff went way above and beyond in helping me address every issue in righting my ship to start two week stayou (cell phone, medical, auto, local information, instant personal requeststatement addressed). Beautiful view of city from room, walking distance to any outside needs. Have booked for last night when I return to Quito for flight home

Since we arrived, the staff was friendly. We were close to nice area full of local restaurants and a few night clubs. It was a good experience

I have stayed here several times and will again next time I am in Quito. Lots of tour groups and business travelers stay here.

It was OK. Bathroom could be remodeled for next time. Too many old parts.

Every service we enjoyed was unique and excellent. People in the hotel are always friendly, attentive and very professional. The rooms offer a pleasant rest after a day of business. Do not need 5 star to be the best, the Rio Amazonas Hotel is definitely the best hotel for a business stay in Ecuador.

outdated - used hotel. From the not properly functioning shoer to the too soft bed - everything kind of old. Not happy !

only problem noisey at night nightclubs too noisey

The trip was wonderful, but the accommodations could have been better. To begin, the hotel rooms did not resemble what was shown on the website. The first assigned room didn't even have outlets, unless you were in the bathroom. The only chair in the room is at the desk, so if you want to sit, you will be very uncomfortable. If you are from the States, you are accustomed to having a small coffee pot in your room. Not here. Expect to go to the lobby or to the attached restaurant. Another adjustment was not having air conditioning or even a fan. If you leave your window open at night to catch a breeze, expect to here noises from all the VERY close bars & clubs as the hotel is right in the middle of them in Quito. I cannot speak to all the rooms, but the shower head in ours sprayed everywhere! The ceiling was always completely covered, the floor completely wet - not where you expect the water to go. At least there was a drain in the middle of the floor. The rooms were kept exceptionally clean, but the way they made the beds some days was like you were getting short-sheeted. They tried to use queen sheets on a king bed and had to put them on sideways?!?!??! There was no consistency in whether they would replace the shampoo/conditioner/lotion and water supplied by the hotel. Some days it was there others it was not. Finally, make sure your clothes are ironed in advance. None are provided in the rooms, butr you can always request one.