Room needs some updates, some parts looking pretty scruffy, e.g., bathroom area. Also, those $%@ in room heaters/AC units are a perpetual pain. Too hot, too cold, too loud, on and off a lot. 8( For the cost/night, which I get is impacted by location, season, I might expect a bit more. That said, the young woman who worked at the Front Desk during the day was wonderful. She helped us with a number of needs, and was kind, calm, patient as she did so. Great job. I'm embarrassed that I can't recall her name.

Good

Extremely expensive for the quality. Wanted $50 for a roll away. Pool closed by 10:00 pm on a Friday - no extra hours for adults.

Dirty, filthy floors, musty smell, elevator that gets stuck traveling up 2 flights. Old, overpriced. Choose others in nearby area. Never again.

Lovely property.

Really nice hotel, it had a homey kind of feel as soon as I walked in the door! Everything was clean, pool area was big, rooms were a good size.

This property smelled horrible- was super musty. We felt unclean Staircases gross, Not worth half the fee. Overrated on orbitz

Nice place to stay while in South Haven. I love thay you can bring your pet if needed. The rooms were nice and clean. The bed was very soft. The breakfast was alright.

The bathtub/shower had a lot of mold.

Was charged a much higher rate than quoted.

Nothing more

Comfortable bed and pillows and good shower pressure. Reasonable price. Good breakfast

We thought the breakfast was the best Hampton Inn breakfast we have ever had. Hotel was conveniently located to the wedding venue.

Very clean every time we’ve stayed there. They have excellent breakfasts! Much better that we would get at a restaurant!

The stay was great until the last night when I came back to the room and found that it had not been cleaned by housekeeping. But what makes it worse? Is that first starters, the owner? Ask me if I wanted my room cleaned and I told him yes. The Housekeeping Staff number was in the room across the hall from mine and I told them after I leave please do my room next. They shook their head yes in agreement. And then I left for the day. When I came back late that night after 11 PM. I found my room absolutely disgusting from not having been cleaned at all. The towels that were used for bathing. We're still there. The dirty linen from the bed will still on the floor where I have put it because it had got too hot. It became very sweaty until the air was turned on. On top of that, after I pulled the linen off, I saw that the bed head that reddish mold in places. In addition to this, throughout the past couple days, I thought it was odd that I saw the number of bugs that were in my room of all sorts. There was a millipede that was caught in a complimentary plastic cup and put on to the bed before I left. I told them About the bed and the bug problem before I left for the day. They were the only staff person who made this trip in any way negative. Everyone else was overly accommodating, professional, amazing and everything that a customer could want and more.

All was good! No issues

Hotels.com and Hampton did not have our reservation upon arrival. Despite confirmation by Hotels.com. Disappointing and won’t use a third party again to book. Hotel staff, however was able to get us a room. Very grateful for that.

It was good for the price.

It was very comfortable, room was very nice and clean. Everyone was very friendly and enjoyed our breakfast.

Pool is awesome for grand kids Also Breakfast is great

Always have a great stay here at this hotel. Nice pool and hot tub. Clean rooms and great breakfast.

Very outdated. Heat in room very loud, shower barely worked, breakfast so so and twice had no coffee, strange odors in halls, missing wall paper, etc. Needs a freshen up! Staff very friendly and nice. Just on the old side.

Nice amenities, the pool was clean and they had good breakfast options. Staff was very friendly and helpful. We had a small problem with our room, we talked to the manager and she fixed the issue promptly and took good care of us.

Nice room. I have Arthritis, so we always get a room with a handicap bathroom, this one was very good. It even had a seat that can be used to help with dressing in the bathroom.

Our fault for unknowingly booking a handicapped accessible room & our fault for not asking for something else. Uncomfortable staying in a room with features we didn’t need that perhaps someone else did. Otherwise, it was a comfortable stay. The included breakfast was versatile with an amazing person that went out of her way to accommodate. Above and beyond. Downside is not very walkable to anything.

Very friendly and great room. Thankful for the warm pool and hottub.

It was good.

The staff was exyremely friendly and helpful. I would definitely recommend this hotel. Very comfortable beds and the pool facilities are great.

Very nice staff. Awesome breakfast.

I had called in transit to this hotel and asked the clerk by the name of Andrea of where to eat and have an adult beverage. She suggested the most best place for my needs. As she suggested to have dinner at the Black River Tavern in Downtown i South Haven. After I parked the car outside of the Tavern in beautiful downtown South Haven, I noticed a red lighthouse off in the cold distance. It wasn't that cold and not far from the Tavern. So I walked all the way out to the lighthouse, said hello to my favorite Great Lake, Lake Michigan and walked back to the Tavern. Which felt like home, Great food and left with a memory I'll never forget.

During out trip to Michigan we stayed at 3 different hotels and by far the Hampton was the best by far. Will always pick Hampton before any others if available. Keep up the good vibes

We didn’t like the noise at 12:30-2:30am from a bunch of people down in the picnic area right below our room. And we were unable to find staff at check out to be sure they were aware that we were leaving. We finally left our room keys under a rock on the front desk.